Tru By Hilton Lake Charles

Hotels
•
Tru by Hilton
8.9 (479 reviews)
1220 W. Prien Lake Rd. , Lake Charles , US
+1 337-564-6878

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Noisy hallways
Issues with breakfast quality
Small room sizes

Categories

Cleanliness
8.4
Many reviews praised the cleanliness, although there was mention of hair and dirt in the shower.
Service
9.4
Staff were frequently described as friendly and helpful.
Location
9.4
The hotel's location was mentioned positively, being close to various attractions.
Room Quality
8.9
Rooms were comfortable but some complaints about size and noise were noted.
Amenities
8.9
The availability of breakfast and hot coffee was mentioned positively, though some amenities needed improvement.
Value for Money
8.4
Some reviewers felt the price was slightly high for what was offered.
Food and Beverage
8.4
Breakfast food quality was mixed, with some items not meeting expectations.
Overall Experience
9.4
Reviewers conveyed a generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:16

Property Description

Modern Comfort and Convenience

Located just minutes away from popular attractions, Tru By Hilton Lake Charles offers air-conditioned rooms with free WiFi and flat-screen TVs. Guests can enjoy the shared lounge, 24-hour front desk, and on-site business center with fax and photocopying services. The hotel's prime location near L'Auberge Casino and McNeese State University makes it a top choice for travelers.

Relaxing Amenities

Each room is equipped with a fridge and a private bathroom, ensuring a comfortable stay for every guest. The hotel's proximity to Lake Charles Civic Center and Bord Du Lac Park provides ample opportunities for leisure and entertainment.

Convenient Services

With an ATM, luggage storage, and a welcoming atmosphere, Tru By Hilton Lake Charles is the perfect destination for both business and leisure travelers. Book your stay now and experience the perfect blend of modern convenience and warm hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCH

Location

Guest Reviews

8.9
Based on 479 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9.4
R
Robert • couple • us
10
The young lady on staff the night we stayed was wonderful!! she helped us with the air conditioner
Pros:

Breakfast was ok. Probably my fault, got there late.

2026-08-31 • via Nuitee
B
B. • solo_traveller • us
10
2026-08-12 • via Nuitee
F
Francisco • solo_traveller • us
8
2026-08-08 • via Nuitee
L
Lashaka • family_with_children • us
10
2026-08-08 • via Nuitee
J
Jezek • couple • us
10
2026-07-21 • via Nuitee
C
Chansey • couple • us
10
Amazing but breakfast wasn’t ideal..
Pros:

Amazing…

Cons:

The breakfast..

2026-07-20 • via Nuitee
D
Daniel • couple • us
10
2026-07-19 • via Nuitee
T
Tammy • solo_traveller • us
9
2026-07-11 • via Nuitee
T
Tammy • solo_traveller • us
9
Pros:

Rooms were very spacious and clean. Location was perfect.

Cons:

That stay wasn't wasn't longer.

2026-07-04 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-07-04 • via Nuitee
A
Averyt • solo_traveller • us
10
Pros:

From check-in to check-out, this hotel was top-notch. Clean, organized, & friendly.☆☆☆☆☆

Cons:

Out back by the laundry room, water drains into parking lot & the algea growth is slippery where parking spaces are located. I slipped a little but did not fall.
Management might want to do something about that issue.
That's the only issue that could be a future problem for the hotel property.

2026-07-04 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

Hotel itself is clean & updated, spacious clean rooms, and amazing free breakfast!! 5 stars!

Cons:

No complaints!

2026-07-02 • via Nuitee
R
Ruth • solo_traveller • us
7
Pros:

I feel as it was not worth $300.00 for one night. If it was for 2 nights, then that would be different.

2026-07-02 • via Nuitee
J
Julie • family_with_children • us
10
Everything was wonderful. All we’re do kind.
Pros:

Hospitality was superb

Cons:

All was wonderful

2026-06-30 • via Nuitee
R
RICK • couple • us
10
quick getaway
Pros:

loved the location of the hotel near the casinos. loved the decor and modern look. breakfast was great. loved the amenities in the room. Haley at the front desk was very nice and I appreciate her checking in on us. great overall experience.

2026-06-29 • via Nuitee
M
Mark J Carbo • solo_traveller • us
9
2026-06-25 • via Nuitee
L
Lisa • couple • us
10
Pros:

Clean! Friendly staff! Great breakfast!

2026-06-22 • via Nuitee
H
Hammond • solo_traveller • us
10
2026-06-22 • via Nuitee
R
roy • solo_traveller • us
8
Pros:

Why clean, and close to good food and casinos.

Cons:

Only knock I have,is that the beds were a little to firm for my liking. But overall, really a nice.

2026-06-21 • via Nuitee
C
Catherine • couple • us
10
Work related. Everyone was so nice! It's clean! And bed is comfy!
Pros:

This is the place I will go

2026-06-05 • via Nuitee