Tru By Hilton Charlotte Ayrsley

Hotels
•
Tru by Hilton
8.6 (1355 reviews)
9233 Kings Parade Boulevard , Charlotte , US
+1 704-499-9010

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Unclean rooms
Hard beds
Inconsistent service

Categories

Cleanliness
7.79
Mixed sentiments, with some complaints about dirtiness and cleanliness issues.
Service
9.26
Generally positive service experiences, though there were some negative interactions noted.
Location
9.3
Location received consistently positive mentions and was described as great.
Room Quality
7.75
Rooms had both positive mentions but also complaints regarding comfort issues.
Amenities
8.78
Amenities were described as fun and accommodating, generally positive.
Value for Money
8.74
Most reviews point to good value for the price paid.
Food and Beverage
8.29
Food quality varied, with some guests finding it average, but others enjoyed the breakfast.
Overall Experience
8.86
Overall mixed with positive experiences outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:44

Property Description

Modern Accommodations
Tru By Hilton Charlotte Ayrsley, conveniently located near Carowinds Amusement Park, offers modern 3-star rooms with free WiFi and flat-screen TVs.

Exceptional Service
The hotel provides attentive staff ready to assist guests with any needs, ensuring a comfortable stay.

Convenient Location
Situated near popular attractions like Billy Graham Library and SouthPark Mall, and just 8 km from Charlotte Douglas International Airport, Tru By Hilton Charlotte Ayrsley is the perfect choice for your next visit to Charlotte.

Book your stay now at Tru By Hilton Charlotte Ayrsley for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

8.6
Based on 1355 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
S
Sophia • couple • us
7
2026-10-30 • via Nuitee
H
Harper • extended_group • us
9
2026-10-28 • via Nuitee
O
olesia • couple • us
10
2026-10-28 • via Nuitee
J
Josh • family_with_children • us
10
Pros:

Location was great, easy to hop back on the interstate to get around Charlotte. Plenty of gas stations and restaurants in the area to choose from. Breakfast was simple, but still more than a "grab and go" style, and everything that I had was fresh and good quality. I liked the fact that there were blackout curtains on the window as well.

Cons:

Nothing of note, enjoyed my stay and will look to book here again the next time I am in the Charlotte area.

2026-10-26 • via Nuitee
S
Shannon • couple • us
9
Cons:

The eggs were not great. Without flavored yogurt, more options for healthy toppings to put in the yogurt wood have been nice.
Other than that it was a great hotel!!
Lots of free parking too which was awesome!!

2026-10-21 • via Nuitee
R
Rayshon • couple • us
10
2026-10-20 • via Nuitee
L
Lisa • couple • us
10
2026-10-19 • via Nuitee
H
Heather • family_with_children • us
7
Nice location and clean. Breakfast was great. Only complaint was the beds.
Pros:

Breakfast was great! Staff were all very friendly. Room was spacious. Large shower.

Cons:

The beds were so hard you couldn't get comfortable on them. We all maybe slept 4 hours total, after tossing and turning and finally just sitting up in the beds. The pillows were so flimsy that they went flat as soon as you laid on them so they were no help with the comfort of the bed. The shower was a handicap shower which was fine. But the curtain didn't go to the floor and the water spilled out all over the bathroom, so the floor stayed wet. We had to ask for extra towels to place in the floor so we didn't get wet every time we went in there. Room looked very plain. No decor or even a rug would've broken up the room some. It was just very very basic.

2026-10-19 • via Nuitee
L
Lori • family_with_children • us
10
2026-10-18 • via Nuitee
H
Hayley • couple • us
10
Stay here every time we drive through town
Pros:

I like the location how friendly everyone is the rooms are awesome super comfortable. The hotel is clean. It’s just a great environment.

Cons:

Loved the hotel no complaints

2026-10-15 • via Nuitee
J
Jack • couple • us
10
Exceptional location
Pros:

Great variety of dining options within walking distance.

2026-10-12 • via Nuitee
L
Lashea • couple • us
8
Stay was great and close by everything, tv channels need upgrading. Only con.
Pros:

Nice staff

Cons:

No premium channels

2026-10-11 • via Nuitee
K
kenitra • couple • us
6
Pros:

Breakfast included ; clean and neat

Cons:

No microwave in bedroom

2026-10-10 • via Nuitee
F
Félix • solo_traveller • fr
9
2026-10-09 • via Nuitee
T
Terry • extended_group • us
9
2026-10-08 • via Nuitee
I
Isaiah • solo_traveller • us
8
Pros:

The decor was nice.

Cons:

As a first timer. I wasn't pleased with comfort of the bed. It needed a coffee machine in the room.

2026-10-08 • via Nuitee
Q
Quentin • solo_traveller • us
7
2026-10-07 • via Nuitee
T
Terrance • couple • us
8
Good
Pros:

Breakfast was good

Cons:

Nothing

2026-09-17 • via Nuitee
A
Andre • couple • us
10
Was in a great place overall
Pros:

Clean and friendly

Cons:

More towels but other than that great

2026-09-14 • via Nuitee
T
Tamikyo • solo_traveller • us
10
2026-09-14 • via Nuitee