Tru By Hilton Charlotte Ayrsley

Hotels
Tru by Hilton
8.6 (1222 reviews)
9233 Kings Parade Boulevard , Charlotte , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Unclean rooms
Hard beds
Inconsistent service

Categories

Cleanliness
7.79
Mixed sentiments, with some complaints about dirtiness and cleanliness issues.
Service
9.26
Generally positive service experiences, though there were some negative interactions noted.
Location
9.3
Location received consistently positive mentions and was described as great.
Room Quality
7.75
Rooms had both positive mentions but also complaints regarding comfort issues.
Amenities
8.78
Amenities were described as fun and accommodating, generally positive.
Value for Money
8.74
Most reviews point to good value for the price paid.
Food and Beverage
8.29
Food quality varied, with some guests finding it average, but others enjoyed the breakfast.
Overall Experience
8.86
Overall mixed with positive experiences outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:44

Property Description

Modern Accommodations
Tru By Hilton Charlotte Ayrsley, conveniently located near Carowinds Amusement Park, offers modern 3-star rooms with free WiFi and flat-screen TVs.

Exceptional Service
The hotel provides attentive staff ready to assist guests with any needs, ensuring a comfortable stay.

Convenient Location
Situated near popular attractions like Billy Graham Library and SouthPark Mall, and just 8 km from Charlotte Douglas International Airport, Tru By Hilton Charlotte Ayrsley is the perfect choice for your next visit to Charlotte.

Book your stay now at Tru By Hilton Charlotte Ayrsley for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1222 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
D
Diamond family_with_children us
10
I really enjoyed my stay and I didn’t have any concerns while there.
Pros:

This property was exceptionally clean and the staff were very friendly and warm!

Cons:

They only had cable in the rooms. No options for streaming.

2026-05-30 via Nuitee
L
Lidia family_with_children us
6
2026-05-30 via Nuitee
A
Anthony couple us
10
Pros:

Clean

2026-05-30 via Nuitee
O
Osborne solo_traveller us
8
2026-05-29 via Nuitee
M
Mykala couple us
10
Staycation
Pros:

Everything.

Cons:

N/A

2026-05-28 via Nuitee
D
Durant couple us
10
Pros:

None

Cons:

None

2026-05-28 via Nuitee
M
Michael extended_group it
10
miglior hotel in cui sia mai stato in rapporto qualità e prezzo
Pros:

Lo staff è gentilissimo e super cordiale, la struttura è tenuta benissimo ed offre molti comfort che vanno oltre le normali esigenze.
La camera era perfettamente pulita e tutto è nuovo o tenuto benissimo, letto comodo e spazioso.
non ultimo la posizione, collocato in una zona molto tranquilla e sicura con un grande parcheggio a disposizione.

Cons:

assolutamente nulla, era tutto perfetto!

2026-05-27 via Nuitee
C
Carolina solo_traveller ar
10
Pros:

Todo excelente

2026-05-27 via Nuitee
F
FERNANDO couple us
10
2026-05-27 via Nuitee
C
CHANTELL couple us
7
Stay was ok, the pillows could have been softer, hair on the pillow and microwave in lobby a no go
Pros:

The space

Cons:

No microwave in the room, only one office chair. no table to eat, no coffee/tea maker

2026-05-27 via Nuitee
D
DQuantez couple us
10
2026-05-26 via Nuitee
K
Kevin couple us
10
2026-05-26 via Nuitee
R
Richard solo_traveller us
9
Great
Pros:

Great location

Cons:

No coffee machine in the room

2026-05-26 via Nuitee
C
Carrie couple us
9
Great stay
Pros:

Location

Cons:

Cleanliness

2026-05-26 via Nuitee
B
Brothers solo_traveller it
5
2026-05-26 via Nuitee
S
Sherry solo_traveller us
6
Pros:

It was nice

Cons:

Hallway had a bad smell

2026-05-26 via Nuitee
L
Louis solo_traveller us
10
2026-05-25 via Nuitee
V
Valerie couple us
10
2026-05-24 via Nuitee
A
Austin couple us
10
2026-05-23 via Nuitee
K
Klein Wilfried solo_traveller fr
9
Super a proximité de l aéroport
Pros:

Super acceuil et proche de l aéroport.
Petit dej copieux et hôtel très propre

2026-05-22 via Nuitee