Tru By Hilton Charlotte Ayrsley

Hotels
•
Tru by Hilton
8.6 (1279 reviews)
9233 Kings Parade Boulevard , Charlotte , us
+17044999010

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Unclean rooms
Hard beds
Inconsistent service

Categories

Cleanliness
7.79
Mixed sentiments, with some complaints about dirtiness and cleanliness issues.
Service
9.26
Generally positive service experiences, though there were some negative interactions noted.
Location
9.3
Location received consistently positive mentions and was described as great.
Room Quality
7.75
Rooms had both positive mentions but also complaints regarding comfort issues.
Amenities
8.78
Amenities were described as fun and accommodating, generally positive.
Value for Money
8.74
Most reviews point to good value for the price paid.
Food and Beverage
8.29
Food quality varied, with some guests finding it average, but others enjoyed the breakfast.
Overall Experience
8.86
Overall mixed with positive experiences outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:44

Property Description

Modern Accommodations
Tru By Hilton Charlotte Ayrsley, conveniently located near Carowinds Amusement Park, offers modern 3-star rooms with free WiFi and flat-screen TVs.

Exceptional Service
The hotel provides attentive staff ready to assist guests with any needs, ensuring a comfortable stay.

Convenient Location
Situated near popular attractions like Billy Graham Library and SouthPark Mall, and just 8 km from Charlotte Douglas International Airport, Tru By Hilton Charlotte Ayrsley is the perfect choice for your next visit to Charlotte.

Book your stay now at Tru By Hilton Charlotte Ayrsley for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1279 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
B
Banu • solo_traveller • us
10
Pros:

the clean room and the friendly staff

2026-07-04 • via Nuitee
J
Joonyeol • extended_group • us
8
2026-07-03 • via Nuitee
D
Damian • family_with_children • us
10
Nice little hidden gem
Pros:

The property was very clean and in a great location surrounded by shops, restaurants, and apartments giving it that upscale feel. And the breakfast was not bad at all. Very few hotels cook grits so that was a plus for me. Oh and no separate fee for parking either.

Cons:

Not enough space to eat for breakfast.

2026-07-02 • via Nuitee
N
Nate • family_with_children • us
10
Clean, close to carowinds, fun games like pool, great breakfast!
Pros:

Clean, close to carowinds, fun games like pool, great breakfast!

Cons:

Nothing

2026-07-01 • via Nuitee
K
Kat • solo_traveller • us
10
Great affordable stay
Pros:

Great hotel with affordable price point, close to the airport & nestled in a little college housing/community. Parking lot is under surveillance, making it feel quite safe, with great walking paths as well. Family friendly, clean and super friendly staff. Awesome lobby with a cozy coffee corner, ample space with numerous comfy nooks for the business minded, as well as pool table and games corner for the young at heart. Even when full, the setup doesn't feel crowded so you still feel a sense of privacy. Small gym with 24 hr access on the 1st floor and a fantastic continental breakfast available from 6-9:30 am - one of best I've ever experienced, with something for everyone. The rooms are clean and spacious- cozy beds & pretty views. We had a fantastic stay.

Cons:

Internet search as well as the booking.com ad may need some updating as it advertises a pool but they don't have one - just a personal tiny dissapointment.

2026-07-01 • via Nuitee
A
Alisa • couple • us
10
Very please minor dislikes but overall amazing stay.
Pros:

The cleanliness, location and the fact that it has the safety block on the doors. I felt very comfortable during this stay. 10/10

Cons:

The blow dryer was filthy. The room I had there was a light near the window that was blinking on and off.

2026-07-01 • via Nuitee
H
Haleigh • couple • us
6
2026-06-30 • via Nuitee
J
Jeremy • couple • us
10
2026-06-30 • via Nuitee
L
Lakisha • family_with_children • us
9
Overall I had a wonderful experience, and I would totally stay here again
Pros:

The location, cleanliness, friendly staff, and ambiance.

Cons:

Some rowdy patrons kept me awake during my first night’s stay.

2026-06-30 • via Nuitee
C
Craig • solo_traveller • us
9
Nice Hotel
Pros:

The young lady at the front desk was very professional and courteous.

Cons:

Parking was tight. Breakfast was mediocre.

2026-06-29 • via Nuitee
I
Ibrahim • couple • us
5
Fraudulent behavior from the receptionist
Cons:

When I checked out I noticed extra charges of more than $60 for pets but I didn’t have a pet with me. When I asked why the charges are there, the receptionist told me that she just went with what the check in receptionist put for me. Then instead of immediately correcting the mistake she made me to wait and called the other receptionist to clarify the issue. After around 30 minutes she came back and took those charges off. Meanwhile I didn’t know why they still charge me more than the $152.87 that you stated in the email that you sent me. They charged me $155.15
The worst thing is that three days later when I checked the card transactions I noticed that they charged my account $190.15

2026-06-29 • via Nuitee
A
Andrea • couple • us
10
Excellent!!!!
Pros:

The breakfast is delicious and to have a coffee station 24/7 is the best!

Cons:

The sausage could be cooked a little longer

2026-06-29 • via Nuitee
M
Melissa • couple • us
8
2026-06-29 • via Nuitee
A
Alexander • solo_traveller • de
9
2026-06-27 • via Nuitee
S
Sundarraj • extended_group • us
9
Comfy and cozy stay with less budget getting same Hilton vibes
Pros:

Very neat and clean. Rooms are larger and you pay less compared to other Hilton hotels as you choose less amenities and solves your purpose.

Cons:

Somewhat breakfast options seems very less. Also shower in the room have 3/4 curtains which spills out the water out.

2026-06-26 • via Nuitee
A
Angela • solo_traveller • us
10
2026-06-25 • via Nuitee
E
Emanuel Rodrigo Bezerra • solo_traveller • br
10
2026-06-25 • via Nuitee
B
Briana • extended_group • us
10
great
Pros:

everything

Cons:

breakfast time extended

2026-06-25 • via Nuitee
L
Lashawne • couple • us
10
2026-06-22 • via Nuitee
A
Aaron • family_with_children • us
10
2026-06-22 • via Nuitee