Holiday Inn & Suites Shin Osaka by IHG

Hotels
Holiday Inn Hotels & Resorts
9.2 (1319 reviews)
Nishi Miyahara 1-7-31 , Osaka , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Limited breakfast options
Cleanliness issues in the gym

Categories

Cleanliness
8.54
Some guests mentioned cleanliness issues, especially related to the gym.
Service
9.99
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.55
Conveniently located near Shin Osaka Station, praised in multiple reviews.
Room Quality
9.5
Rooms were generally described as clean and well-sized.
Amenities
8.53
Facilities were good, but some guests found the gym lacking.
Value for Money
9.49
Providing good value especially for location and quality of stay.
Food and Beverage
8.04
Breakfast options were noted as lacking variety.
Overall Experience
9.99
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:28

Property Description

Luxurious Accommodation
Holiday Inn & Suites Shin Osaka, located just a short walk from Shin-Osaka Station, offers a blend of comfort and convenience. The well-appointed rooms feature modern amenities like flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Dining and Fitness
Indulge in delicious breakfast options ranging from Japanese to Western cuisines. Unwind at the hotel's bar and restaurant or stay active at the fitness centre. Additionally, guests can make use of the on-site parking and coin-operated launderettes.

Convenient Location
Explore nearby attractions such as Osaka Castle and Glico Man Sign with ease. With English and Japanese-speaking staff available 24/7, your stay at Holiday Inn & Suites Shin Osaka is sure to be seamless.

Book now for a memorable stay in Osaka!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for ¥3,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1100 per day.

Location

Guest Reviews

9.2
Based on 1319 reviews
Cleanliness: 8.54
Service: 9.99
Location: 9.55
Room Quality: 9.5
Amenities: 8.53
Value for Money: 9.49
Food and Beverage: 8.04
Overall Experience: 9.99
M
Mohammad solo_traveller in
10
2026-05-30 via Nuitee
S
Sean couple us
9
Wonderful hotel. Will be staying again when I travel
Pros:

The breakfast and staff were amazing.

Cons:

The other patrons were not so pleasant. Rude to staff and other patrons.

2026-05-30 via Nuitee
C
CHIA LING family_with_children tw
9
2026-05-28 via Nuitee
J
Jennifer solo_traveller de
10
2026-05-27 via Nuitee
R
Richard solo_traveller sk
9
2026-05-26 via Nuitee
J
José Ignacio solo_traveller cl
9
Pros:

Gimnasio muy bueno para lo habitual de Japón

Cons:

Ubicación un poco alejada del centro y a casi 1 km de la estación Shin-Osaka

2026-05-25 via Nuitee
H
hong kei family_with_children hk
7
Pros:

有接送車。

Cons:

接送車時間太收工至少到晚上。 11時。

2026-05-25 via Nuitee
R
Roshni extended_group nz
9
2026-05-24 via Nuitee
R
Ravi family_with_children in
9
2026-05-23 via Nuitee
D
Dan couple gb
9
Very happy.
Pros:

Location was vibrant yet quiet. The room was well equipped and the range of amenities for self-catering studios is great. The mattress was very comfy. The gym is well equipped. Great for both short and long stays. We stayed for two weeks.

Cons:

In the deluxe studio, the bathroom configuration contains a wet a room where there is also a tub. Moreover, the shower head is positioned in the middle between the tub and the wet room floor, which not ideal.

2026-05-23 via Nuitee
G
Gary solo_traveller au
8
It was adequate- Osaka is a bit of a down market place and this matched
Cons:

Bathroom smelt musty - damp smell ! Wall paper coming of the wall a little in the hallway of suite301 ! View was appalling - the appartments next door . The Italian resturant - was a joke - pasta sauce was like water - ceasire salad was also appalling ! Breakfast was good

2026-05-19 via Nuitee
S
Serrano couple us
9
Fun overall.
Pros:

The area was very nice and clean.

Cons:

To far from Dontobori.

2026-05-19 via Nuitee
M
Mariella solo_traveller es
10
Habitaciones muy grandes y lavadora
Pros:

Personal muy amable. Ubicación genial y servicio gratuito para llevarte a la estación más cercana (que andando está a unos 15 min). Habitaciones muy grandes y con lavadora

Cons:

Nada a destacar

2026-05-18 via Nuitee
R
Reynaldo family_with_children us
10
Can’t complain other than the tv.
Cons:

I was expecting at a smart tv in the room; I was planning to use my youtube and netflix accountsbut was disappointed.

2026-05-18 via Nuitee
R
Rajendran family_with_children jp
10
2026-05-16 via Nuitee
T
Tara couple nz
9
Good value and a comfortable stay.
Pros:

The shuttle bus to and from the station was a huge bonus as it is a bit of a walk. It has a lovely restaurant. The room was nice and the bed comfortable.

2026-05-16 via Nuitee
J
Jason solo_traveller nz
10
Comfortable modern hotel with superb staff
Pros:

Staff went above and beyond to help. Location is premium with many restaurants nearby (often very busy) and various transport options. Rooms were comfortable. Air conditioning was great. Breakfast selection was huge.

Cons:

It is a very big hotel, that deals with a large amount of customers so breakfast can become busy. Staff deal with this extremely well though!

2026-05-11 via Nuitee
C
Christopher couple de
8
Wir hatten zwei gute Nächte im Hotel.
Pros:

Freundliches Personal, gut ausgestattete Zimmer, alles sauber.

Cons:

Das Doppelbett hatte nur eine Decke. Das ist sicher eine persönliche Präferenz, aber eine Decke pro Person finde ich angemessener als nur eine große.

2026-05-08 via Nuitee
H
h solo_traveller jp
8
Pros:

再訪したが、過ごしやすく充実した部屋だった

Cons:

リフレッシュメントバーの種類が減った。リフレッシュメントバー、コーヒー類は紙カップで部屋持ち帰りなどできるとありがたい。タオルなどをかける場所が少ない

2026-05-07 via Nuitee
K
KOUSUKE couple jp
7
コスパ悪い
Pros:

綺麗で部屋が広い

Cons:

食事の場所が狭い。朝食が高い

2026-05-07 via Nuitee