Children allowed

Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious family rooms
Cons:
Lack of cleanliness
Uncomfortable beds
Outdated decor

Categories

Cleanliness
4.11
Multiple reviews mentioned issues with cleanliness, including dirty bathrooms and towels.
Service
8.08
Staff were described as friendly and helpful in various reviews.
Location
9.12
Great location was a recurring positive sentiment across reviews.
Room Quality
5.57
Several complaints about the rooms being old, uncomfortable, or poorly maintained.
Amenities
6.6
Certain amenities were found lacking or outdated, such as small breakfast options and old furniture.
Value for Money
6.06
Value was mentioned positively in context of price but mixed on quality.
Food and Beverage
5.11
No breakfast was provided, and some reviews noted poor quality in available refreshments.
Overall Experience
6.58
Mixed feelings overall but some guests did express that they found the stay manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Convenient Location
Situated in the vibrant Kemptown district, Ambassador Hotel is just a stone's throw away from Brighton Pier and The Royal Pavilion, offering easy access to popular attractions like Brighton Dome and Komedia within minutes.

Comfortable Rooms
Each room at Ambassador Hotel is equipped with convenient amenities such as tea/coffee making facilities and flat-screen TVs with digital channels, ensuring a comfortable stay for all guests.

Nearby Attractions
Explore the city effortlessly with Brighton Centre a short walk away and the iconic British Airways i360 just a stone's throw from the hotel, making it a perfect choice for travelers looking to immerse themselves in the heart of Brighton & Hove.

Book your stay at Ambassador Hotel now for a memorable experience by the beach!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 763 reviews
Cleanliness: 4.11
Service: 8.08
Location: 9.12
Room Quality: 5.57
Amenities: 6.6
Value for Money: 6.06
Food and Beverage: 5.11
Overall Experience: 6.58
O
Owoeye • solo_traveller • us
10
2026-06-12 • via Nuitee
S
stacey • solo_traveller • gb
6
2026-06-10 • via Nuitee
D
Dominique • solo_traveller • gb
7
Pros:

Requires a little upgrade.

Cons:

Very small toilet.

2026-06-08 • via Nuitee
K
kirsty • solo_traveller • gb
8
Pros:

The location was good and the staff were very accommodating

Cons:

No net curtains or blinds as we were on the ground floor ... Only heavy curtains so when they were open, passers by are able to see inside the room clearly.

2026-06-07 • via Nuitee
F
Fábio • couple • fr
1
Horrible. Bedroom horrible and deceiving.
Pros:

Nothing really, I can’t really call it a Hotel. The only good thing about it is the location. Everything else is not worth the time, the money, or the hassle to go to. Very unpleasant owner.

Cons:

The owner, most precisely the man, at first the lady seem quite sympathetic, but as soon as I let her know my opinion, she couldn’t even be bothered to answer or explain anything, so she waited for the man to come talk to me. I also didn’t like the room. Pictures are very deceiving, they look nothing like the actual room we got. The corners of the room were dirty full of dust, the whole bedroom had a weird smell, probably something the owners are accostumed to. The bedroom was just old, the mattress is one of the worst I ever been on, especially for what’s called a Hotel. As soon as you lay down the whole thing goes down creating sort of a hole. Going back to the opinion I was giving to the lady which she did not wanted to contest was that, they asked me on check in hour to give them every detail present in my credit card, such as number, expiry date and even cvc code, which is mental, I have been to loads of hotels, 3,4,5 stars, nobody as ever asked me such a thing but I guess I would understand if they were a luxurious hotel, which they are absolutely far away from it. Their reason was that it’s a guarantee in case someone loses keys. Which makes me think ok, even if anyone was to lose their keys, wouldn’t that be solved on the check out hour ?? Makes no sense, and then he kept interrupting me, never allowed me to talk, he also then tried to kick us out, even though I had already paid for my nights, honestly just a big lack of education from the owners, always with an angry face and very disrespectful. After the altercation right before he wanted to kick us out, he started ripping the papers I just filled out for the check in, and then made me fill out again. I swear the only reason I didn’t walk away, was because I had my backpack and could even be bothered to find another hotel. A real hotel.

2026-06-01 • via Nuitee
F
Fowler • solo_traveller • gb
8
2026-05-31 • via Nuitee
T
Tricia Davey • extended_group • gb
9
Will definitely stay again.
Pros:

I liked that the reception was open most or all of the time very very helpful. The management and staff were all very very nice and very helpful. The bed was comfortable and everything in the room and ensuite was clean. Great location. Will definitely stay again.

Cons:

Bedside cabinets need a bit of TLC.

2026-05-30 • via Nuitee
A
Amina • solo_traveller • gb
10
I recommend it
Pros:

Everything

Cons:

Nothing

2026-05-26 • via Nuitee
M
Matthew • solo_traveller • gb
8
this place is an amazing value
Pros:

ok this is a really amazing hotel for the price, everything in here is old, yes, this is true, but its very clean and its charming and cute and given the price paid you cannot beat it. Staff are amazing, very friendly and helpful, I was very pleasantly surprised. I rate this place very highly.

Cons:

In my particular room which was a small single room the only thing I'd say is possible that mattress has to be changed. Obviously the staff dont actually sleep on them so no way of knowing so I will alert here that my room the mattress is sagging a bit in the middle.

2026-05-26 • via Nuitee
L
Leo • solo_traveller • gb
10
2026-05-25 • via Nuitee
C
Connor • extended_group • gb
1
Pros:

Nothing

Cons:

Was disgusting

2026-05-25 • via Nuitee
E
Eileen • couple • ie
8
2026-05-17 • via Nuitee
B
Bart • couple • be
8
Pros:

Friendly accomodating people.

Cons:

Shower basic

2026-05-16 • via Nuitee
L
Leigh • couple • gb
3
If the sheets had been as bad as the rest of the room, we wouldn’t have stayed there at all
Pros:

Clean sheets and the location

Cons:

No hot water at all for our entire stay the room was grubby and tired

2026-05-11 • via Nuitee
J
Jennie • solo_traveller • gb
7
Comfy and close to the sea.
Pros:

Clean and comfortable. Very close to the sea.

Cons:

My room was a bit small.

2026-05-10 • via Nuitee
W
White • solo_traveller • gb
10
Pros:

The location was great.

Cons:

The lack of parking space.

2026-05-06 • via Nuitee
F
FABRIZIO • solo_traveller • gb
7
2026-05-05 • via Nuitee
J
Johal • solo_traveller • gb
2
Never visit again
Pros:

Nothing

Cons:

No cleaning inside the rooms and all furniture is old and also in pictures and reality is totally different.

2026-04-27 • via Nuitee
S
Sharon • solo_traveller • us
5
Pros:

The location was cool. The bed was comfortable and the staff was friendly.

Cons:

The furniture was a mess. Missing one lamp shade. The windows need painting, like really badly. Just a run-down feel, and the smell of mold in the bathroom was extreme. The TV remote didn't work, and batteries were held in by tape.

2026-04-27 • via Nuitee
E
Enver • family_with_children • gb
1
Would not come back, very run down, defo not worth the money we paid for very disappointed
Pros:

Nothing didnt look nothing like what the pictures are on the wedsite

Cons:

Was very dated, door didnt close properly, looked like it was used as a half way house,very run down we didnt feel safe

2026-04-26 • via Nuitee