Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Good breakfast
Cons:
Basic room amenities
Drain in shower didn't function properly

Categories

Cleanliness
9.9
Phòng ốc rất sạch sẽ thoải mái.
Service
10
Nhân viên hỗ trợ rất nhiệt tình, polite and attentive staff.
Location
9.9
Very good location, amazing view of the pool.
Room Quality
9.9
Bed is comfortable, modern room.
Amenities
9.4
Basic amenities for a 5-star hotel, expected more.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.9
Breakfast was good.
Overall Experience
10
Overall great stay, friendly staff, will return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:19

Property Description

Luxurious 5-Star Experience in Hai Phong

Exquisite Dining and Relaxation: Indulge in delectable Western, Korean, and Asian cuisines at our restaurant, or savor a wide selection of drinks at the bar. Unwind at the spa, rooftop pool, or terrace with stunning city views.

Premium Amenities for Guests: Enjoy the convenience of a fitness center, outdoor swimming pool, and kids' club. Business travelers can utilize our six meeting rooms, while all guests benefit from free WiFi, room service, and a 24-hour concierge.

Comfortable and Stylish Accommodation: Each room features modern amenities like a flat-screen TV, air conditioning, and a private bathroom. Wake up to continental and buffet breakfast options to start your day right.

Experience luxury and convenience at Mercure Hai Phong - book your stay now for an unforgettable experience!

Important information:

Accommodations and breakfast are free for 1 child under 12 years sharing parents' room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for VND 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for VND 462,000 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 284 reviews
Cleanliness: 9.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 10
M
Mark • solo_traveller • gb
10
A good stopover hotel.
Pros:

Very nice hotel with good facilities.
Great breakfast.

Cons:

Every time we ordered food in the restaurant for lunch or dinner, they said certain items were not available. So we experienced limited food choices during our stay.

2026-06-19 • via Nuitee
Q
Quynhtrang • family_with_children • vn
9
Tốt, rất hài lòng
Pros:

Nhân viên nhiệt tình, cơ sở vật chất tốt, vị trí rất phù hợp để đi Foodtour.

Cons:

Lối vào khuất và hơi hẹp.

2026-06-14 • via Nuitee
M
Michael • couple • il
8
בסך הכל אחלה מלון צוות נעים
Pros:

כמעט הכל יש מעט מה לשפר הצוות נהדר

Cons:

ארוחת בוקר לא כל כך מתאימה לזרים צריך לשפר מעט
מים במקלחת בחדרים הפשוטים כמעט ולא זורמים

2026-05-31 • via Nuitee
G
G Praveen • solo_traveller • in
10
2026-05-26 • via Nuitee
S
Sandra • solo_traveller • fr
10
2026-05-13 • via Nuitee
E
Emily • couple • au
10
2026-05-10 • via Nuitee
T
Thao • extended_group • vn
8
2026-05-03 • via Nuitee
M
Mahendra • solo_traveller • in
10
2026-04-16 • via Nuitee
D
David • solo_traveller • cy
10
Pros:

Good service, good location, good breakfast.

2026-04-14 • via Nuitee
C
Chia-Ming • solo_traveller • tw
10
2026-04-07 • via Nuitee
P
Patrick • couple • fr
9
2026-04-03 • via Nuitee
P
Patrick • couple • fr
9
2026-04-03 • via Nuitee
P
Patrick • couple • fr
9
2026-04-03 • via Nuitee
A
Alvaro • couple • es
9
Good for a couple of nights
Pros:

Spacious room, good bed, open view

2026-03-29 • via Nuitee
A
Au Chau • solo_traveller • be
9
2026-01-20 • via Nuitee
K
ke • solo_traveller • jp
8
2026-01-19 • via Nuitee
J
JIN PYUNG • solo_traveller • kr
7
2026-01-19 • via Nuitee
T
Thị Phương Liên • family_with_children • vn
8
2026-01-15 • via Nuitee
M
Marcel • extended_group • at
8
Cons:

the drain in the shower didn't function properly at first other than that no complaints

2026-01-15 • via Nuitee
H
Harrison • couple • au
10
2026-01-14 • via Nuitee