ISTY Design Hotel

Hotels
8.3 (3229 reviews)
41 Changpuek Soi.4, Si phum, Amphoe Muang, Chiang Mai , Chiang Mai , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location close to old city / quiet area
Friendly, helpful staff in many reviews
Good price / strong value for money
Clean pool (though small) and pleasant communal areas
Some rooms described as clean, modern and spacious
Free drinks/24/7 water and handy laundry service
Cost-effective and good food choices at reasonable price
Repeat guests appreciate consistent cleanliness
Cons:
Inconsistent cleanliness (sticky surfaces, stained carpets, some dirty rooms)
Rooftop bar often closed and pool can be shaded or cold
Breakfast limited / not always included
Occasional unfriendly staff reports
Poor shower design causing water to soak room
Some rooms noisy with poor soundproofing
Coffee quality criticized (instant/powder)
Occasional room maintenance issues (A/C, bathroom doors, humidity)

Categories

Cleanliness
7.5
Mixed reports: several guests praised clean rooms and repeat stays for cleanliness, but multiple reviews report unclean first rooms, sticky surfaces in lobby/rooftop, stained carpets and humidity issues.
Service
8.8
Generally very positive: many comments about friendly, helpful and 'amazing' staff and good communal atmosphere; however some reviews note unfriendly or miserable staff in specific instances.
Location
9
Strong asset: frequently described as great/very good location, short walk or short grab to the old city and quiet; a few guests felt it was slightly far from some attractions.
Room Quality
7.8
Mixed: several guests found rooms clean, modern and spacious, but there are complaints about small rooms, poor shower design (water sprays everywhere), poor soundproofing and occasional malfunctioning A/C or bathroom doors.
Amenities
7.9
Mixed amenities: pool praised as clean and nice but small and sometimes shaded; rooftop bar/coffee corner frequently closed; laundry and free drinks/24/7 water/juice noted positively.
Value for Money
8.9
Generally positive: many guests highlight good price-quality ratio and cost-effectiveness; a few note breakfast not included or better value at neighbouring properties.
Food and Beverage
7.6
Some positives like available drink service, but repeated criticism of limited breakfast variety, breakfast not included and poor coffee options.
Overall Experience
8.9
Overall favourable: majority of stays described as great or pleasant with helpful staff and good location, tempered by isolated but significant negative experiences (unclean rooms, closed rooftop, noise).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 17:48

Property Description

Modern Comforts and Convenience
ISTY Hotel -SHA Extra Plus in Chiang Mai offers air-conditioned rooms with free WiFi, a shared lounge, a restaurant, and a bar. Guests can enjoy the outdoor swimming pool and benefit from amenities such as a safety deposit box, flat-screen TV, and a hairdryer in each room.

Exceptional Services
Experience top-notch service with a 24-hour front desk, concierge assistance, and tour organization available to make your stay memorable. Whether for business or leisure, ISTY Hotel ensures a hassle-free and enjoyable visit.

Prime Location
Conveniently situated just 1 km from Chang Puak Market and close to popular attractions like Chang Puak Gate and Wat Phra Singh, ISTY Hotel is the perfect choice for travelers looking to explore the beauty of Chiang Mai. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Location

Guest Reviews

8.3
Based on 3229 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9
Room Quality: 7.8
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.6
Overall Experience: 8.9
D
DOMINIC • solo_traveller • gb
10
2026-09-02 • via Nuitee
L
Luis Alberto • solo_traveller • es
9
Pros:

Instalaciones

Cons:

Algún colchón duro

2026-08-28 • via Nuitee
J
Jules • couple • fr
7
2026-08-22 • via Nuitee
D
Dimitrios • couple • gr
5
2026-08-20 • via Nuitee
C
Castellano • couple • es
9
Muy bien todo
Pros:

Todo muy bien. Personal encantador, desayuno muy bueno y habitación limpia. Muy buena ubicación.

2026-08-19 • via Nuitee
G
Gianluca • solo_traveller • ch
6
2026-08-17 • via Nuitee
M
Matthew • couple • gb
8
2026-08-17 • via Nuitee
V
van wetten • family_with_children • nl
8
It is good value for
Pros:

The
Pool is
Great
And the rooms are
Good too. Little bit
Outside the centre which is nice. All day free
Deinks is a
Really nice touch.

Cons:

The breakfast that you can order
From reception isn’t good, you have to go for a bit of a walk to find nice food and drinks.

2026-08-14 • via Nuitee
A
Arnaud • family_with_children • fr
10
Bon emplacement pour un séjour confortable à chiang mai
Pros:

Possibilité de restauration jusqu’à 14h (idéal quand on rentre d’excursions)
Personnel très accueillant
Espace commun pour se restaurer même avec de la nourriture extérieure

Cons:

On entend les voisins, et notamment les sonnettes et les chambres au dessus de la piscine c’est assez désagréable.

2026-08-12 • via Nuitee
L
Linda • family_with_children • nl
8
Fijn hotel voor goede prijs
Pros:

Fijne kamers. Erg ruim. Fijn zwembad. Goed ontbijt tegen betaling. Fijn ook dat er magnetron is en je eigen eten mag opeten. Locatie is goed om naar oude centrum te lopen.

Cons:

Niks

2026-08-12 • via Nuitee
N
Nere • solo_traveller • es
4
2026-08-12 • via Nuitee
C
Carlos • family_with_children • es
8
2026-08-10 • via Nuitee
B
Bénédicte • solo_traveller • fr
7
Bon rapport qualité prix un peu loin du centre
Pros:

Le rapport qualité prix
La literie

Cons:

La piscine a l'ombre et froide
Le bar rooftop inexistant / non vivant
Un peu loin du centre d'intérêt de Chiang mai

2026-08-06 • via Nuitee
S
Szost • extended_group • ie
10
Pros:

Perfect price, location, amenities

Cons:

No faults

2026-08-02 • via Nuitee
Z
Zahra • couple • gb
4
Poor
Pros:

Good location.

Cons:

The first room was not clean and bed wasn’t made. We were then moved to another room which had someone’s luggage. Every surface was sticky in the lobby and also by the rooftop bar. The shower/bathroom area was not clean either. Very poor design of the shower as water sprays out everywhere and soaks the entire room.

2026-07-25 • via Nuitee
E
Elizabeth • family_with_children • fr
7
Pros:

Pool was nice and room was clean

Cons:

Staff were miserable, coffee was poor, you needed to pay for breakfast. The roof top bar was closed. Next door was much better value for money.

2026-07-24 • via Nuitee
L
Laura • family_with_children • be
7
2026-07-24 • via Nuitee
S
S • solo_traveller • fr
8
Pros:

Le côté tranquille de l établissement

2026-07-24 • via Nuitee
G
Georges • solo_traveller • fr
6
Correct
Pros:

Chambre correcte
Lit correct
Hall sympa
Repas correct et pas très chère.

Cons:

Piscine devant les tables à manger (on se sent observé ,très désagréable)
Chambre 204 vers le couloir très bruyante le matin
Les tapis du 1er sont très très tâchés et il y a des traces d'enduit partout sans que se repeint, dans les chambres et couloirs (peu etre travaux en cours).

2026-07-23 • via Nuitee
L
Laoise • couple • ie
3
2026-07-22 • via Nuitee