Facilities

Full-service spa
Health or beauty spa nearby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service

Categories

Cleanliness
8.69
Standard quality for this hotel tier.
Service
9.16
Staff was extremely friendly and helpful.
Location
9.2
Conveniently located near ITM massage school and other amenities.
Room Quality
8.65
Standard quality for this hotel tier.
Amenities
8.68
Standard quality for this hotel tier.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
8.66
Overall, it was good enough for my purposes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:24

Property Description

Luxurious Spa Experience:
Indulge in relaxing massages and rejuvenating treatments at our on-site spa.

Exciting Recreational Amenities:
From the outdoor pool to bicycles for rent, there are plenty of activities to keep you entertained during your stay.

Fine Dining and Entertainment Options:
Savor delicious meals at the restaurant, or unwind with a drink at the bar/lounge. Plus, enjoy access to a coffee shop, room service, and a fun arcade/game room.

Book your stay at ISTY Hotel in Chiang Mai now and experience the perfect blend of comfort and luxury!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 51 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
Z
Zahra • couple • gb
4
Poor
Pros:

Good location.

Cons:

The first room was not clean and bed wasn’t made. We were then moved to another room which had someone’s luggage. Every surface was sticky in the lobby and also by the rooftop bar. The shower/bathroom area was not clean either. Very poor design of the shower as water sprays out everywhere and soaks the entire room.

2026-07-25 • via Nuitee
L
Laura • family_with_children • be
7
2026-07-24 • via Nuitee
E
Elizabeth • family_with_children • fr
7
Pros:

Pool was nice and room was clean

Cons:

Staff were miserable, coffee was poor, you needed to pay for breakfast. The roof top bar was closed. Next door was much better value for money.

2026-07-24 • via Nuitee
S
S • solo_traveller • fr
8
Pros:

Le côté tranquille de l établissement

2026-07-24 • via Nuitee
G
Georges • solo_traveller • fr
6
Correct
Pros:

Chambre correcte
Lit correct
Hall sympa
Repas correct et pas très chère.

Cons:

Piscine devant les tables à manger (on se sent observé ,très désagréable)
Chambre 204 vers le couloir très bruyante le matin
Les tapis du 1er sont très très tâchés et il y a des traces d'enduit partout sans que se repeint, dans les chambres et couloirs (peu etre travaux en cours).

2026-07-23 • via Nuitee
L
Laoise • couple • ie
3
2026-07-22 • via Nuitee
R
Rebekka • solo_traveller • nl
4
2026-07-22 • via Nuitee
G
Gareth • couple • ie
6
2026-07-20 • via Nuitee
J
Joseph • couple • gb
10
2026-07-19 • via Nuitee
M
Marit • family_with_children • nl
7
Geen 4 sterren waard, naastgelegen POR Santhitam is 3 sterren en 10x beter
Pros:

Goede locatie

Cons:

Borg betalen voor pas
Ontbijt niet inclusief
Onvriendelijk personeel

2026-07-17 • via Nuitee
D
Daisy • extended_group • nl
7
Goed voor korte stay
Pros:

De gezellige sfeer

Cons:

Geen zwembad op de rooftop wat wel vermeld staat op de site.

2026-07-16 • via Nuitee
J
Jari • couple • be
9
2026-07-15 • via Nuitee
D
Dawson • couple • gb
9
2026-07-13 • via Nuitee
R
Roisin • extended_group • ie
10
2026-07-12 • via Nuitee
P
Pascal • family_with_children • re
8
Hôtel agréable et personnels très serviable.
Pros:

Le petit déjeuner n'est pas suffisamment varié.
Le service de boisson à volonté est appréciable.

Cons:

Manque de choix pour le petit déjeuner.

2026-07-09 • via Nuitee
C
Candice • couple • za
8
2026-07-09 • via Nuitee
D
dominic • solo_traveller • gb
9
A great reasonably priced find a short walk from the old city
Pros:

Great location friendly staff

Cons:

Nothing it was great

2026-07-08 • via Nuitee
F
Fredi • solo_traveller • ch
6
In der Nebensaison sauber und gut. Leider nicht alles geöffnent
Pros:

Der Pool war schön und sauber

Cons:

Die Rooftop-bar und der Coffecorner mit Kolben-Maschiene war geschlossen. Es hatte nur Pulverkaffe.

2026-07-07 • via Nuitee
C
Caragh • couple • ie
10
2026-07-03 • via Nuitee
A
Aisling • couple • ie
9
Pros:

Staff were so lovely, hotel was nice

2026-06-30 • via Nuitee