Facilities

Full-service spa
Health or beauty spa nearby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service

Categories

Cleanliness
8.69
Standard quality for this hotel tier.
Service
9.16
Staff was extremely friendly and helpful.
Location
9.2
Conveniently located near ITM massage school and other amenities.
Room Quality
8.65
Standard quality for this hotel tier.
Amenities
8.68
Standard quality for this hotel tier.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
8.66
Overall, it was good enough for my purposes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:24

Property Description

Luxurious Spa Experience:
Indulge in relaxing massages and rejuvenating treatments at our on-site spa.

Exciting Recreational Amenities:
From the outdoor pool to bicycles for rent, there are plenty of activities to keep you entertained during your stay.

Fine Dining and Entertainment Options:
Savor delicious meals at the restaurant, or unwind with a drink at the bar/lounge. Plus, enjoy access to a coffee shop, room service, and a fun arcade/game room.

Book your stay at ISTY Hotel in Chiang Mai now and experience the perfect blend of comfort and luxury!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 51 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
C
Caragh • couple • ie
10
2026-07-03 • via Nuitee
A
Aisling • couple • ie
9
Pros:

Staff were so lovely, hotel was nice

2026-06-30 • via Nuitee
C
Chloe • solo_traveller • gb
9
2026-06-29 • via Nuitee
C
Cieran • couple • gb
8
Pros:

Pool, staff and overall facilities. Good food choices for reasonable price

Cons:

Room slightly small but not a big issue.

2026-06-27 • via Nuitee
J
Julia • extended_group • de
9
2026-06-22 • via Nuitee
M
mia • solo_traveller • ie
10
2026-06-18 • via Nuitee
被言語強姦的人 • extended_group • cn
8
A nice clean cost-effective place to stay.
Pros:

I stayed here before. And I like this place because it's always clean. The staffs are really nice. The room give me the vibe of simple and warm. I like the location because it's outside of the old town so it's quiet. The pool is a bit small but it's clean and pretty. I like to stay here again if I come back in Chiangmai.

Cons:

The hotel room has poor soundproofing. You will hear people talk if they don't mean to keep their voices down. I hope the hotel could improve this problem in the future.

2026-06-16 • via Nuitee
D
DOMINIC • solo_traveller • gb
9
2026-06-16 • via Nuitee
C
chloe • couple • ie
2
2026-06-14 • via Nuitee
A
Angel • couple • es
1
Pros:

Nada

Cons:

El alojamiento está muy por debajo de la oferta que brinda al momento de contratar o la información que brinda . Tenía reserva para 6 noches y solo nos quedamos uno y nos fuimos. Booking debería revisar los establecimientos que oferta .es una burla a las personas que reservan en este hotel . Habitación sucia , aire acondicionado que no funciona , puertas del baño no cierra . Humedades . Etc etc

2026-06-12 • via Nuitee
M
Matthew • couple • us
8
2026-06-11 • via Nuitee
F
Freja • solo_traveller • gb
9
Pros:

Very sociable and a good communal area

Cons:

Pool can be shaded at certain times of the day

2026-06-09 • via Nuitee
A
Angel • couple • es
1
2026-06-08 • via Nuitee
J
Jamie • extended_group • ie
10
2026-06-08 • via Nuitee
I
Isabel • extended_group • ie
10
Amazing staff! Exceeded our expectations!
Pros:

Staff were amazing!, so friendly and helpful. The room was so clean and modern and spacious. Pool and other services like the laundry service were ten out of ten, so handy for backpack travelling! Great location too!

Cons:

Nothing it was a great stay!

2026-06-02 • via Nuitee
K
Katie • couple • gb
10
such a great place
Pros:

Amazing location, only around 5-10 min grab from everywhere.
Very friendly staff.
Access to free juice and water 24/7

2026-06-02 • via Nuitee
S
Saoirse • couple • ie
8
2026-05-31 • via Nuitee
A
Aidan • couple • gb
8
Cheap & cheerful, would return again, location excellent
Pros:

Location & cleanliness

Cons:

Roof top bar not open

2026-05-28 • via Nuitee
P
Patwarunya • couple • au
10
ห้องสะอาดน่าอยู่ พนักงานบริการดีมากค่ะ
Pros:

ห้องสะอาดตึกใหม่

2026-05-19 • via Nuitee
T
Tara • couple • gb
10
Nice stay, helpful staff
Pros:

Pleasant stay. Clean room.

Cons:

Slightly out the way but that’s our choosing

2026-05-16 • via Nuitee