Ice House Hotel

Hotels
8.8 (396 reviews)
The Quay , Ballina , ie

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Excellent spa facilities
Cons:
Issues with cleanliness
High prices for value received

Categories

Cleanliness
8.3
Several guests mentioned cleanliness as a positive aspect, but some indicated issues like the smell in corridors.
Service
9.3
Staff were frequently praised for their friendliness and helpfulness, enhancing the overall guest experience.
Location
9.3
Location received high marks for its beauty and quiet surroundings, contributing to a relaxing stay.
Room Quality
8.8
Rooms were described as nice and comfortable with great views, though some noted issues with temperature.
Amenities
8.8
Spa facilities were enjoyed, but inconsistent quality was mentioned, especially regarding breakfast offerings.
Value for Money
8.3
Some guests felt the price was high for the value received, particularly during high season.
Food and Beverage
8.3
Food quality was highlighted positively, but service and atmosphere in the restaurant received criticism.
Overall Experience
9.3
The overall experience was rated highly, with many guests emphasizing the fantastic views and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:46

Property Description

Stunning River Views and Luxurious Accommodation
The Ice House Hotel in Ballina offers breathtaking views of the River Moy Estuary. Each room features floor-to-ceiling windows, super king-sized beds, Wi-Fi, and flat-screen TVs for a truly luxurious stay.

Award-Winning Chill Spa and Waterside Garden
Indulge in relaxation at the Chill Spa, recognized for its excellence. Enjoy the thermal area and unwind in the Waterside Garden, offering a serene atmosphere for ultimate rejuvenation.

Unique Dining Experience at Restaurant 54° 9°
Dine at Restaurant 54° 9° and Cocktail Bar, where you can savor delicious meals while overlooking the picturesque River Moy. The historic ice store conversion adds a touch of charm to your dining experience.

Experience luxury and tranquility at Ice House Hotel - book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 396 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
A
ANNE • couple • ie
9
2026-06-17 • via Nuitee
V
Veronique • couple • fr
9
Magnifique !
Pros:

L emplacement est magnifique, l accueil parfait , la chambre dans la nouvelle aile est magnifique, au raz de le rivière , le restaurant très bon , le spa magnifique !

Cons:

Améliorez le buffet du petit déjeuner !

2026-06-10 • via Nuitee
F
Frances • couple • ie
7
Fab
Pros:

It was lovely and comfortable.

Cons:

The food was not great for dinner steak cooked well done instead of medium rare

2026-06-01 • via Nuitee
A
Adrian • couple • ie
3
Very disappointed
Pros:

Lovely place but the food the bed so bad was my birthday weekend and was very disappointed

Cons:

That it was over looking the river not

2026-05-23 • via Nuitee
J
Joseph • solo_traveller • ie
8
Pity about a potentially good cooked breakfast
Pros:

Great location, wonderful back story. Helful, friendly staff

Cons:

Cooked breakfast was not recently cooked,

2026-05-22 • via Nuitee
M
Martina • couple • ie
9
Comfortable, clean excellent food and special spa
Pros:

Lovely location on the river. Excellent staff and very clean. Restaurant was excellent

Cons:

Nothing

2026-05-18 • via Nuitee
D
Donna • solo_traveller • ie
10
2026-05-12 • via Nuitee
D
Darragh • couple • ie
5
Pros:

Spa facilities were excellent
Lunch was very good

Cons:

For the price, the bar felt very dated. The picture of the room on the ad was nowhere near reality of water views. Dinner was very poor despite being priced extremely high

2026-05-10 • via Nuitee
J
James • couple • ie
8
A great 24 hours. We will be back
Pros:

Lovely energy in the building. Staff nice and professional. Great facilities. Spa, Rooms, Food, We will come back.

Cons:

Slight hiccup on arrival. No Booking.com booking had arrived. However it was sorted after 15 minutes. Coffee taste was not smooth. It should be for a top hotel like this. Either the coffee beans were off or the machine set incorrectly.

2026-05-06 • via Nuitee
M
Mark • couple • ie
10
Great stay
Pros:

Beautiful hotel and spa facilities were excellent and great staff

Cons:

Great food and friendly staff and great spa

2026-04-26 • via Nuitee
R
Reilly • solo_traveller • ie
8
2026-04-12 • via Nuitee
E
Elizabeth • couple • ie
10
Great experience would certainly recommend it
Pros:

Lovely location professional and friendly staff bedroom/bathroom very spacious loved the gorgeous paintings

Cons:

Couldn’t find air conditioning

2026-04-09 • via Nuitee
D
Daniel • couple • ie
4
At the price point, it’s very disappointing and felt like price gouging.
Pros:

The food was nice. Staff are friendly. Room decor is nice

Cons:

Staff nice but poorly trained. Breakfast buffet very minimal and only 1 hot item on the menu PP, additional cost for more. Use of basic spa facilities additional cost to the very overpriced room rate. Building exterior at spa requires cleaning and painting. Parking limited.

2026-04-06 • via Nuitee
A
Auveen • couple • gb
10
2026-04-02 • via Nuitee
S
Sarah • couple • ie
5
It was nice but food was not great room was standard for price we expected allot more
Pros:

Location

Cons:

To expensive for what it is

2026-03-31 • via Nuitee
A
Ava • couple • gb
7
2026-03-25 • via Nuitee
N
Noel • couple • ie
10
Great spa and hotel staff very friendly
Pros:

Great location,

Cons:

Nothing

2026-03-23 • via Nuitee
S
Sean • couple • ie
10
Pros:

The calm relaxing environment

Cons:

There wasn't anything to not like

2026-03-22 • via Nuitee
A
Andrew • couple • gb
7
Good facilities but disappointing meals
Pros:

Lovely setting, comfortble room, good facilities

Cons:

For its prices, the breakfasts and dinners were a bit disappointing. Selections of breads and cereals at breakfast was limited. Bad enough that there was no porridge on the hot menu, but the overnight oats only came with almond milk - very 2020s no doubt, but very poor in my opinion!! Some dinner items were excellent, but the choice was not very extensive, and "fish of the day" was the same Saturday and Sunday, and not very appealing.

2026-03-22 • via Nuitee
O
Olivia • couple • ie
8
2026-03-17 • via Nuitee