Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Poor cleanliness
Maintenance issues
Uncomfortable rooms

Categories

Cleanliness
5.8
Multiple reviews mention poor cleanliness and issues with hygiene, including bugs and unclean rooms.
Service
8.8
Staff are frequently mentioned as friendly and helpful, providing good service.
Location
9.3
The location is often praised for its convenience and accessibility.
Room Quality
6.3
Complaints about room conditions, including noise and maintenance issues.
Amenities
7.8
Basic amenities are available, but there are mentions of missing items and needed improvements.
Value for Money
6.8
Some reviews indicate that the hotel does not meet expectations for the price paid.
Food and Beverage
8.3
Breakfast is mentioned positively, but overall food options are not elaborated on.
Overall Experience
8.5
Mixed feelings, with some positive experiences but a lot of issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:05

Property Description

Convenient Location
Hotel María Elena, just 2.5 km from Durango Cathedral, offers a comfortable stay with easy access to nearby attractions like Pancho Villa Museum.

Modern Amenities
Enjoy a pleasant stay in our guest rooms equipped with flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries. Some rooms even feature a relaxing patio for a perfect evening retreat.

Exceptional Services
Experience top-notch hospitality with our 24-hour front desk, room service, and a cozy shared lounge. Indulge in delicious meals at the on-site restaurant and unwind at the bar after a long day of exploring.

Book now for a memorable stay at Hotel María Elena.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for MXN 90 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 133 reviews
Cleanliness: 5.8
Service: 8.8
Location: 9.3
Room Quality: 6.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 8.5
P
Perez • solo_traveller • mx
10
Pros:

Las lámparas. De alcohol le dan una vista muy linda

Y el bufet que ofrecen está muy rico

2026-07-23 • via Nuitee
M
Moises • solo_traveller • us
4
2026-07-23 • via Nuitee
C
Cabrales medrano • solo_traveller • mx
9
Pros:

La ubicación la limpieza y la atención

Cons:

Que no me ofrecieron toallas

2026-07-21 • via Nuitee
J
Jose • couple • us
2
Will not use this hotel again
Pros:

Location

Cons:

Bed was hard and not comfortable, showers and toilet are too close and water would run over to toilet area when shower was on .

2026-07-14 • via Nuitee
G
Gonzalez • solo_traveller • us
5
Pros:

Su fachada antigua

Cons:

Para lo que era. Esta bien solo dormir

2026-07-14 • via Nuitee
L
Luis Hilber • solo_traveller • mx
10
Pros:

Siempre me gusta quedarme aquí

2026-07-11 • via Nuitee
L
Luis Hilber • solo_traveller • mx
10
Pros:

Es muy bonito siempre en mis viajes de trabajo me quedo aquí.

2026-07-11 • via Nuitee
F
fernandez • couple • cr
8
2026-07-09 • via Nuitee
C
Campos • solo_traveller • mx
10
Pros:

La habitación

Cons:

Todo bien

2026-07-04 • via Nuitee
C
Catalina • solo_traveller • mx
1
Pésimo no vuelvo
Pros:

Nada

Cons:

El servicio pésimo, no hay teléfono para comunicarse a la recepción y me dieron una habitación en 3 nivel.... No sirvió la tele ni el aire, no funcionó el internet

2026-06-29 • via Nuitee
A
Alex Monreal • solo_traveller • mx
7
Pros:

Ubicación

Cons:

Descuidado, están tapadas las coladeras del baño,se inunda, mucha humedad

2026-06-23 • via Nuitee
A
Alfredo • solo_traveller • mx
10
2026-06-21 • via Nuitee
Y
Yanicia • solo_traveller • mx
10
Cómodo
Pros:

Desde la recepción muy amables

Cons:

Comodidad y limpieza

2026-06-21 • via Nuitee
C
Carmen • family_with_children • mx
8
2026-06-18 • via Nuitee
D
Daniela Itzel • solo_traveller • mx
8
2026-06-07 • via Nuitee
E
Enrique • solo_traveller • mx
10
2026-06-04 • via Nuitee
C
correa cota • family_with_children • mx
8
2026-06-04 • via Nuitee
I
Iván Andrade Betancourt • solo_traveller • mx
10
Pros:

Todo, limpieza, servicio, ubicación,, precios

Cons:

Todo excelente

2026-05-27 • via Nuitee
J
Juan • family_with_children • mx
10
2026-05-26 • via Nuitee
O
Orosco García • solo_traveller • mx
6
2026-05-16 • via Nuitee