Wessex Hotel

Hotels
7.2 (724 reviews)
5-15 High Street , Street , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Need for cleanliness
Poor breakfast quality
Outdated room facilities

Categories

Cleanliness
6.41
Multiple reviews mentioned the need for cleanliness improvements.
Service
8.88
Generally helpful and friendly staff as mentioned in several reviews.
Location
7.92
Good location mentioned for access to attractions, though some concerns were noted.
Room Quality
7.37
Room quality varied; while some rooms were comfortable, others were outdated and had issues.
Amenities
6.9
Amenities were mentioned positively but also noted as basic or not well-maintained.
Value for Money
6.86
Concerns were raised about the value, especially regarding the room conditions.
Food and Beverage
5.91
Several negative comments about breakfast quality and availability.
Overall Experience
7.38
Overall experience varied; many positives but significant negatives that affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 15:23

Property Description

Modern Hotel in Somerset Town of Street

Versatile Accommodation Options
The Wessex Hotel welcomes a diverse range of guests, from business travelers to garden enthusiasts. With nearby attractions like Glastonbury Tor and Wells Cathedral, there's something for everyone to enjoy.

Ideal Conference Venue
For those seeking a conference venue in the West Country, The Wessex Hotel is the perfect choice. Offering 3 different-sized conference rooms and a large car park, it is conveniently located near the center of Somerset.

Convenient Location
Situated just a 4-minute drive from Glastonbury, this modern hotel with 3 AA star accreditation is the ideal base for exploring the area. Book your stay at The Wessex Hotel for a memorable experience.

Important information:

Guests wishing to depart before 7am are asked to check-out before 11pm on the evening before departure.

Reception is staffed from 7am to 11pm. The night porter is normally on duty between 11pm and 7am. Should you arrive at or return to the hotel during these hours and find the doors locked, please telephone the Main Reception number (as printed on your booking confirmation) to gain entry.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 724 reviews
Cleanliness: 6.41
Service: 8.88
Location: 7.92
Room Quality: 7.37
Amenities: 6.9
Value for Money: 6.86
Food and Beverage: 5.91
Overall Experience: 7.38
N
Nicky • family_with_children • za
2
Not to be repeated
Pros:

They gave us a fan for the room to combat the heat
They moved us into a "family" room to give us a walk in shower
They had gluten free bread
There was Nutella available at breakfast

Cons:

Breakfast - I didn't think anyone could mess up egg & bacon - bacon was boiled, tough & difficult to eat - scrambled eggs were tasteless, fried eggs were rubbery, poached eggs tasted of vinegar
Towels had holes in them & frayed around the edges
No working extractor Fans in bathroom or toilet (both windowless rooms)
Rooms were not services unless the appropriate sign was hung on door handle but there was no instruction to do so in the room & we were not told to do so on check in.
The room was either not vacuumed or the vacuumed cleaner they used was ineffective.

2026-09-10 • via Nuitee
R
ROBERT • solo_traveller • us
9
2026-09-09 • via Nuitee
D
Davide • solo_traveller • it
9
Pros:

Tutta la struttura in generale

2026-09-09 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-09-08 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-09-04 • via Nuitee
A
Allyson • couple • gb
8
As a last minute booking this hotel exceeded our expectation
Pros:

We booked this hotel on the morning of our stay, as our original booking at a different location was suddenly cancelled. The hotel was a little dated on the exterior, but inside was much nicer than we envisaged. The location was great, a short walk to the local high street and an amazing outlet area we didn’t know was there. We were a very short drive from Glastonbury and the Wookey Caves, where we wanted to visit. The only real negative side was that the room was very warm so we had to have the windows open meaning we could hear a lot of traffic noise, had it been later in the year when the weather was cooler this would not have been an issue (it was the August bank holiday weekend)

Cons:

The room was hot

2026-09-01 • via Nuitee
M
Michael • couple • gb
9
It was ideal for us
Pros:

Very good

2026-09-01 • via Nuitee
C
Charles • solo_traveller • gb
10
Pros:

Central position in the town.
Ideal for a stopover.

2026-08-31 • via Nuitee
M
Milena • solo_traveller • bg
8
Good value hotel near Glastonbury
Pros:

Excellent location, comfortable rooms and plenty of free parking

2026-08-31 • via Nuitee
P
Paul • couple • gb
8
2026-08-29 • via Nuitee
B
Bushell • solo_traveller • gb
1
2026-08-29 • via Nuitee
G
Grazyna • couple • gb
8
2026-08-27 • via Nuitee
I
Ian Michael • extended_group • ca
8
Beautiful little neighbourhood hotel with friendly staff at a great value
Pros:

The location was great. Being outside of Glastonbury it felt a little more relaxed. The staff were lovely, accommodating, and very friendly. Felt like home. Great value.

Cons:

The mattresses/beds left something to be desired. Understanding it wasn’t a very expensive hotel.

2026-08-26 • via Nuitee
N
Natasha • couple • gb
2
Disappointed, very poor guest experience!
Pros:

To be honest we’d never go back here, very poor

Cons:

Cleanliness was below average, no restaurant open there, no bar.
Overall look outside was very old and needs a new upgrade.
Bed sheets were not crisp white they were very yellow and well used.
Beds were uncomfortable, mattress extra firm! Pillows the same.
No phone in the room to call reception.
The windows are low to the floor they are large and open these are about 4ft wide, tall so nearly to the ceiling. It’s a massive safety issue with a huge drop from the second floor! Not safe for any children, no pets as they can easily jump out and it’s a fatal drop down onto concrete.
Very shocked with everything, was glad to leave next morning we left at 6am couldn’t stay there anymore.

2026-08-23 • via Nuitee
A
Adele • solo_traveller • gb
9
2026-08-23 • via Nuitee
R
Robert • solo_traveller • gb
1
2026-08-21 • via Nuitee
S
Steven • solo_traveller • gb
7
Very good , I’ve stayed in all the hotels local to this and I’ll definitely stay at the Wessex again
Pros:

Friendly staff , good bed , nice location , nice and quite

Cons:

Could do with a few updates , but nothing major , as always when I stay in a room not enough milk

2026-08-17 • via Nuitee
M
Marcin • extended_group • gb
3
Never again
Pros:

Rooms were ok Hotel in very nice place

Cons:

Showers were nightmare Water cold or hot only nothing in the middle No air con in rooms

2026-08-16 • via Nuitee
R
Rafaela • solo_traveller • br
8
2026-08-07 • via Nuitee
R
Rafaela • solo_traveller • br
8
2026-08-07 • via Nuitee