Holiday Inn Lexington - Hamburg by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (402 reviews)
1976 Justice Dr , Lexington , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location (easy on/off highway, near restaurants/shopping)
Rooms often spacious and clean
Comfortable beds
Friendly/helpful staff in many reports
Onsite restaurant and well-lit parking
Cons:
Recurring maintenance/cleanliness issues (musty/humid rooms, standing water, dirty hallways)
Food & breakfast quality and service (limited choices, cold/frozen items, understaffed)
Rude/poor bar staff reported
Amenity failures (green/closed pool, elevator out of service, fridge not working)
Noisy AC / ventilation problems; occasional smoking-room smells

Categories

Cleanliness
8.2
Many guests explicitly praised rooms as very clean and comfortable, but there are repeated cleanliness/maintenance issues reported (dirty hallways, standing water in showers, mildew/wet sheets, occasional dirty floors). Mixed but overall slightly positive.
Service
9.2
Staff are frequently described as friendly, helpful and accommodating; easy check-in and attentive service in many reports. A few notable service negatives (rude bar staff, short staffing at breakfast) lower the score slightly from perfect.
Location
9.6
Consistently praised: convenient, just off the highway, easy to navigate, safe and well-lit parking, close to restaurants and shopping — a strong positive across reviews.
Room Quality
7.8
Rooms are often described as spacious with comfortable beds, but several guests reported problems (musty or smoky smells, humid rooms, noisy AC, dated fixtures, shower drain/flooding, room swaps and size discrepancies). Mixed with clear maintenance concerns.
Amenities
9
Onsite amenities are present (restaurant, parking, convenient layout) and generally functional, but there are multiple amenity issues noted (green/closed pool, elevator out of service, non-working mini-fridge, early pool closure). Overall useful but some reliability problems.
Value for Money
9.3
Several guests explicitly noted a good stay for the price and beds/rooms felt like solid value. A minority felt dissatisfied relative to price due to service/food issues, but overall value perception is positive.
Food and Beverage
6.6
Food and beverage received the most criticism: limited/bad breakfast options (cold toast, frozen waffles, salty sides), slow sit-down breakfast service with understaffing, and rude bar staff in one report. The onsite restaurant dinner got a few positive notes, but F&B is a weak area overall.
Overall Experience
8.3
Many stays were described as 'great' or 'very comfortable' with convenient location and clean rooms; however recurring maintenance and food/service pain points (smells, humidity, shower/drain problems, breakfast experience, occasional rude staff) tempered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Convenient Location
Located just 6.4 km from The Arboretum, Holiday Inn Lexington - Hamburg, an IHG Hotel offers easy access to popular attractions in Lexington.

Modern Amenities
This 3-star hotel boasts a range of amenities including a shared lounge, free private parking, a terrace, a restaurant, room service, and a 24-hour front desk. Guests can also take advantage of the free WiFi, indoor pool, and evening entertainment.

Explore Lexington
Guests can explore nearby attractions such as Ashland The Henry Clay Estate and Hunt-Morgan House, or enjoy outdoor activities like cycling. Blue Grass Airport is conveniently located just 21 km away from the hotel.

Book your stay at Holiday Inn Lexington - Hamburg now for a memorable experience in Lexington.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEX

Location

Guest Reviews

8.5
Based on 402 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.6
Room Quality: 7.8
Amenities: 9
Value for Money: 9.3
Food and Beverage: 6.6
Overall Experience: 8.3
V
Vicki • couple • us
10
Really nice place to stay
Pros:

It was really nice

2026-10-21 • via Nuitee
K
kathy • family_with_children • ca
1
Pros:

Nothing

Cons:

Dirty hallways, green pool, no place to hang any items, elevator not working

2026-10-19 • via Nuitee
Y
Yoshiaki • solo_traveller • jp
6
広い部屋のビジネスホテル
Pros:

部屋のスペースが広い。

Cons:

部屋の照明のコントロールが不便。

2026-10-14 • via Nuitee
D
Derek • family_with_children • us
10
2026-10-10 • via Nuitee
A
Aleksandar • extended_group • rs
9
2026-09-19 • via Nuitee
A
Alma • solo_traveller • us
7
It was fine.
Pros:

It was decent

Cons:

A bit dated

2026-09-10 • via Nuitee
K
Kimiko • couple • us
10
2026-09-03 • via Nuitee
S
Shepherd • solo_traveller • us
10
2026-08-30 • via Nuitee
G
Gary • solo_traveller • us
9
2026-08-17 • via Nuitee
L
larry • couple • us
8
Cons:

short of staff

2026-08-10 • via Nuitee
B
Bridgette • family_with_children • us
10
2026-08-09 • via Nuitee
B
Bill • couple • us
9
2026-08-07 • via Nuitee
D
Donald • couple • us
10
I’ll stay there anytime
2026-08-03 • via Nuitee
G
Germann • solo_traveller • us
10
2026-07-22 • via Nuitee
B
Bill • couple • us
10
Pros:

Nice facilities, clean, convenient location

2026-07-20 • via Nuitee
C
Constance • couple • us
10
2026-07-13 • via Nuitee
J
Jennifer • couple • us
10
Great overnight stay on a road trip
Pros:

Location just off the highway, easy to navigate. Room is large, bed was so comfortable. Everything was very clean.

Cons:

Overall great stay

2026-07-11 • via Nuitee
A
Adriane • family_with_children • us
10
Nice stay!
Pros:

Room was nice & clean. Beds were comfortable for a hotel bed. Staff was friendly upon arrival

2026-07-07 • via Nuitee
D
Derek • solo_traveller • us
10
Pros:

Everything

Cons:

The bathroom light didn't work

2026-07-05 • via Nuitee
J
Janelle • couple • us
7
2026-07-04 • via Nuitee