WoodSpring Suites Naples East

Hotels
•
WoodSpring
6.2 (325 reviews)
3786 White Lake Boulevard , Naples , US
+1 239-351-2299

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly/front desk staff praised in multiple reviews
Affordable / good price noted by several guests
Some stays described as quiet and peaceful
Location described as decent/convenient
Receptionist handled room-change requests helpfully in at least one case
Occasional reports of clean/stable stays
Cons:
Roaches reported
Strong cigarette or chemical smells in rooms
Stains on bedding and dirty sheets
Dirty floors and bathrooms noted
Broken or ripped furniture (chairs, curtains)
No coffee maker or hair dryer provided
Limited towel availability / poor housekeeping
Pet fee / service-dog policy dispute and inconsistent enforcement

Categories

Cleanliness
3.5
Multiple reviews report roaches, stains on beds, dirty floors and bathrooms, and pervasive bad smells — cleanliness is a clear negative.
Service
8.5
Mixed but generally positive at the front desk: several guests praised helpful receptionists and friendly staff, though there are notable service failures (pet-fee dispute, limited towel provision, inconsistent housekeeping).
Location
8.5
Described as decent/convenient by reviewers; location considered adequate for value-conscious guests.
Room Quality
4.5
Rooms reported with issues: stains on bedding, torn furniture, thin blankets, AC problems and unpleasant odors — room quality is below average.
Amenities
4.5
Several missing or inadequate amenities noted: no coffee maker, no hair dryer, limited towel availability, and housekeeping shortcomings.
Value for Money
8.4
Some guests explicitly called the rate affordable and good value; however value is partially undermined by cleanliness and room quality problems.
Food and Beverage
6.2
Standard quality for this hotel tier
Overall Experience
5.5
Overall mixed-to-negative: several guests report 'horrible' experiences (roaches, smells, unclean rooms), while others experienced quiet, reasonably priced, and friendly-staff stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Accommodations
WoodSpring Suites Naples offers contemporary air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay for all guests. Each room is equipped with a desk and a flat-screen TV, providing convenience and entertainment during your visit.

Convenient Location
Situated within close proximity to popular attractions such as Collier Museum of The Everglades and Gulf Shores Marina, as well as Port - O - Call Marina and Naples Zoo at Caribbean Gardens, our hotel allows easy access to key destinations in Naples. The nearby Naples Municipal Airport also adds to the convenience of travel.

Smoke-Free Environment
For a pleasant and healthy stay, WoodSpring Suites Naples is a non-smoking property, ensuring a fresh atmosphere for all guests. Enjoy a clean and welcoming environment throughout your visit.

Experience comfort and convenience at WoodSpring Suites Naples. Book your stay now for an enjoyable visit to Naples.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Location

Guest Reviews

6.2
Based on 325 reviews
Cleanliness: 3.5
Service: 8.5
Location: 8.5
Room Quality: 4.5
Amenities: 4.5
Value for Money: 8.4
Food and Beverage: 6.2
Overall Experience: 5.5
M
Marulanda Sanchez • couple • us
8
Pros:

Very good

2026-10-31 • via Nuitee
J
JOSNEL • couple • us
8
Good
Pros:

Good

Cons:

Good

2026-10-24 • via Nuitee
M
Marc • family_with_children • us
10
2026-10-23 • via Nuitee
A
Alicia • solo_traveller • us
6
Pros:

Quiet and clean

Cons:

No carpet and desk chair in room was ripped

2026-10-22 • via Nuitee
H
Hector • solo_traveller • us
10
Maravilloso lugar.!!
Pros:

Excelente

Cons:

N/A

2026-08-09 • via Nuitee
A
Alycia • family_with_children • us
8
2026-08-08 • via Nuitee
B
Barbara Y • couple • us
5
Muy tranquilo, pero sucio
Pros:

La atención de los chicos del Frondesk

Cons:

Necesita una brigada de limpieza

2026-07-09 • via Nuitee
N
NARHUM • solo_traveller • us
9
2026-07-07 • via Nuitee
A
Amanda • couple • us
1
HORRIBLE EXPERIENCE! First room had roaches and smelled like cigarettes, I went downstairs to the lobby to change my roo
Pros:

HORRIBLE EXPERIENCE!

Cons:

HORRIBLE EXPERIENCE!
First room had roaches and smelled like cigarettes, I went downstairs to the lobby to change my room then when i get to the second room, I check the bed and remove the covers there was STAINS all over the bed. DISGUSTING! Don’t book here!

2026-07-06 • via Nuitee
A
Arisleydis • couple • us
10
Una noche tranquila para descansar
Pros:

Si me gustó , pasamos una noche en este lugar , fue muy tranquilo , todo muy limpio y su personal muy agradable nos atendieron bien . Además buen precio . Gracias

2026-06-29 • via Nuitee
R
Ruben • solo_traveller • ve
2
Desastre de hotel
Pros:

Nada

Cons:

La habitación el piso sucio, las sabanas no las limpian como debe ser, huelen muy mal, las sillas rotas, no colocan cafetera, no colocan secador para el cabello, las habitaciones huelen a humo otras a curri tuve que cambiarme de habitación, no recomiendo ese hotel me siento estafado, el baño sucio, las cortinas rotas debería devolverme el dinero

2026-06-23 • via Nuitee
H
Hogsett • couple • us
3
Very disappointed, disrespected was it comfortable and did not enjoy my staying
Pros:

It was affordable

Cons:

They said they allowed pets I have a service dog because of my seizures. When I first got there they didn’t charge me. Two days later they said I had to pay a pet fee. I informed them that as a service dog, she asked me what kind of service they provided. I told her that I would bring down the papers for her. She said it was OK. She would not charge me and then later on that night she told my husband that he was supposed to pay for pet fee. Since he didn’t we couldn’t renew our room. I only got 3
Towels with four people in the room I try to get more. The cleaning lady wouldn’t give me more. Wouldn’t even trade in my dirty ones for clean ones. She said that she had just enough for the room. She was cleaning on her cart.

2026-06-16 • via Nuitee
G
Gallegos • solo_traveller • us
10
Pros:

At first in the first room I booked we had a problem with the AC but the receptionist was kind and respectful and gave us a new room without any problems

2026-06-04 • via Nuitee
J
Jason • family_with_children • us
10
Great stay
2026-05-26 • via Nuitee
K
Katlyn • couple • us
6
2026-05-26 • via Nuitee
G
Guillaume • couple • us
1
2026-05-25 • via Nuitee
M
Misty • solo_traveller • us
10
2026-05-24 • via Nuitee
C
chen • solo_traveller • us
10
2026-05-24 • via Nuitee
C
chen • solo_traveller • us
10
2026-05-21 • via Nuitee
M
Marly • family_with_children • us
1
i want my money back
Pros:

This was the worst hotel experience ever! i would not recommend this hotel to anyone

Cons:

very bad smell. a chemical smell that burn the nose. roach crawling on the wall.

2026-05-16 • via Nuitee