Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Noisy at times
Breakfast could improve

Categories

Cleanliness
7.19
Several mentions of cleanliness issues, especially regarding odors and general upkeep.
Service
9.16
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.7
Convenient location for excursions and near the Camino de Santiago.
Room Quality
7.65
Mixed reviews; some rooms were criticized while others were appreciated for size and comfort.
Amenities
8.18
Good amenities, yet some areas like breakfast could be improved.
Value for Money
8.64
Many felt the hotel's overall value was good for the price, despite some criticisms.
Food and Beverage
8.19
Generally positive remarks about the breakfast and restaurant, though some specific criticisms noted.
Overall Experience
8.66
Overall positive experience with some minor drawbacks that did not heavily impact satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:13

Property Description

Charming Navarran Style Hotel in Puente la Reina

Scenic Countryside Views and Modern Amenities
Hotel Jakue offers bright, modern rooms with plasma TVs, air conditioning, and en suite bathrooms. Enjoy the typical Navarran architecture and countryside views during your stay.

Delicious Dining Options and Relaxing Bar Terrace
Indulge in local cuisine at the hotel's restaurant or unwind with a drink on the bar's terrace. Take in the serene surroundings while savoring a meal or enjoying a refreshing beverage.

Convenient Location for Exploring
With easy access to the A12 motorway, Hotel Jakue is perfectly situated for exploring the charming village of Puente la Reina and its surroundings. Ideal for walking and cycling enthusiasts, the area offers plenty of outdoor activities.

Book your stay at Hotel Jakue now to experience a perfect blend of comfort, convenience, and scenic beauty.

Important information:

When traveling with pets, please note that an extra charge of 12 euros per pet, per stay applies. Please note that a maximum of 1 pet per room is allowed Please note that the property can only allow pets with a maximum weight of 15 kilos .
Pets are not allowed in the Families or Maitenea rooms or in the Restaurant-Cafe.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Location

Guest Reviews

8.3
Based on 2265 reviews
Cleanliness: 7.19
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.66
C
Cendrine • solo_traveller • ch
8
Bon séjour!
Pros:

Chambre spacieuse et propre. Personnel sympathique. L’emplacement pour visiter les environs. Parking gratuit et privé.

Cons:

Repas du soir correct, mais qui fait un peu cantine.

2026-10-13 • via Nuitee
M
Matthew • couple • us
7
Perfect Camino lodging
Pros:

Excellent for walking the Camino. Comfortable. Decent dinner, breakfast, bar and best. Takeout sandwiches. Highly recommended for Camino.

Cons:

First place coming into town so slight walk into town. We were too tired to bother.

2026-10-13 • via Nuitee
M
Montserrat • extended_group • es
9
2026-10-13 • via Nuitee
N
Nuria • couple • es
8
Funcional
Pros:

Ubicación

Cons:

Bañera anticuada

2026-10-12 • via Nuitee
S
Sue • extended_group • gb
10
2026-10-12 • via Nuitee
X
Xabier • couple • es
7
Pros:

La ubicación

Cons:

El colchón era muy viejo y duro

2026-10-12 • via Nuitee
T
Teresa • couple • es
7
2026-10-12 • via Nuitee
A
Antonio • couple • es
8
Bueno, bonito y barato
Pros:

La ubicación a 20 min de Pamplona a un precio muy competitivo.
El hotel tiene bar aparte del Buffet y con mejor horario donde puedes desayunar un montón de cosas.
Es muy bonito

Cons:

Lo único malo o más bien regular que tiene es el baño:
1. WC sin cinta de desinfección. No había papel higiénico de recambio y el que había estaba empezado. No había escobilla.
2. La presión del grifo muy baja
3. La mampara de la ducha es muy pequeña y el agua sale por fuera y como consecuencia la puerta del baño está algo deteriorada.

2026-10-12 • via Nuitee
J
Jayne • solo_traveller • ca
10
2026-10-11 • via Nuitee
M
M.ISABEL • solo_traveller • es
8
Pros:

Habitación muy completa y personal muy amable

2026-10-10 • via Nuitee
E
Eva • solo_traveller • ch
8
2026-10-08 • via Nuitee
R
Roberto • couple • it
7
2026-10-08 • via Nuitee
M
Maria Carla • family_with_children • it
8
2026-10-07 • via Nuitee
O
OSCAR • solo_traveller • mx
9
2026-09-19 • via Nuitee
K
Kazunaga • couple • jp
8
2026-09-19 • via Nuitee
A
Annalisa • couple • it
4
Buona la posizione, Buono il Menù. male Igiene risposte poco professionali
Pros:

La posizione ottima appena fuori la tappa del cammino perfetto!

Cons:

La pulizia nel bagno non c’è lo spazzolone per pulire le Feci! In una camera doppia. Ho chiamato la reception mi hanno risposto non è presente! Inaccettabile. Il mio compagno di stanza l’ha dovuta fare nel water sporco. Assurdo.

2026-09-19 • via Nuitee
W
William • couple • us
10
2026-09-19 • via Nuitee
S
shirley • couple • ie
7
Not a bad location when walking but gone eat there
Pros:

Its location was easy to fine

Cons:

Lift not working check in staff were nice, we took the set dinner menu at €21 a head the food was inedible the salad bar was fine but the hot food was not good only 2 choise we went with the pork ribs couldn’t eat them the plates were practically thrown on the tables the wine was sour when we asked for it yo be changed that was also a drama and then we asked rather rudely to leave they need the table there was knowone waiting at the time 3 other tables at the time also had issues

2026-09-18 • via Nuitee
M
Maria Carmen • solo_traveller • es
8
2026-09-18 • via Nuitee
A
André • solo_traveller • de
7
2026-09-18 • via Nuitee