Vila Gale Collection Sintra

Hotels
•
Vila Gale
8.5 (4643 reviews)
Rua da Fonte da Granja , Sintra , pt

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly
Attentive staff
Cons:
Noise from children
Average food quality

Categories

Cleanliness
7.89
Some concerns with cleanliness in spa area and towels took a long time to arrive.
Service
9.36
Staff were very attentive and friendly, making the stay enjoyable.
Location
9.4
Great location, ideal for families looking to stay in one place.
Room Quality
8.85
Comfortable rooms with great views, but some areas appeared dated.
Amenities
7.88
While there are activities for kids, some amenities are not suited for couples looking for relaxation.
Value for Money
8.34
While it offers a lot for families, it's not on par with a 5-star experience in terms of dining options.
Food and Beverage
7.39
Food quality was average, breakfast buffet did not meet expectations.
Overall Experience
8.86
A solid family-friendly resort, although not ideal for couples seeking a quiet getaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:34

Property Description

Luxurious Accommodations

Indulge in maximum comfort in our carefully decorated rooms and suites equipped with modern amenities for a relaxing stay.

Culinary Delights

Experience a gastronomic journey at our two restaurants offering gourmet and buffet options with stunning views, along with healthcare services for a balanced diet.

Wellness Oasis

Relax and rejuvenate at Spa Satsanga with a range of facilities including a heated pool, sauna, hot tub, gym, and various therapies for a holistic wellness experience.

Book your stay at Vila Galé Sintra for a luxurious and rejuvenating retreat in Várzea de Sintra.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4643 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
L
Lena • solo_traveller • fi
7
2026-07-15 • via Nuitee
C
Cheila • solo_traveller • pt
10
2026-07-15 • via Nuitee
A
Alexey • family_with_children • ru
7
2026-07-14 • via Nuitee
S
Sara • solo_traveller • es
9
Pros:

Lo que más nos gustó fue la amabilidad del personal y la limpieza. El hotel en general es una maravilla.

2026-07-14 • via Nuitee
D
Duarte • solo_traveller • pt
8
Pros:

Tudo impecável de uma forma geral.

Cons:

Os horários dos restaurantes não fazem sentido nem estão bem registados nas apps. Deviam corrigir e tirar menus do balcão se não os podem servir a determinadas horas.

2026-07-13 • via Nuitee
P
Paula • family_with_children • pt
7
Agradável.
Pros:

Instalações muito boas. Sitio tranquilo. Os funcionários do restaurante e receção são muito simpáticos e prestáveis.

Cons:

Não foi feita a arrumação dos dois quartos, nem foi feita a substituição das toalhas molhadas. Saímos cerca das 11h30 dos quartos e quando regressamos, cerca da meia noite, as camas não haviam sido feitas, nem os WC foram limpos. A informação de "não incomodar", foi retirada das duas portas às 11h30m quando saímos.

2026-07-13 • via Nuitee
M
Marta • couple • pt
10
Incrível
Pros:

Da localização calma, da simpatia dos colaboradores e das instalações

Cons:

Nada a apontar

2026-07-12 • via Nuitee
B
Burmann • solo_traveller • pt
6
Faltou gentileza do atendimento pelos situações ocorridas
Pros:

Esperava mais. Ou tivemos muito azar.
Os animadores são ótimos.

Cons:

O ar condicionado do nosso quarto estava avariado. Tivemos que trocar de quarto às 22horas da noite e estávamos com um bebé de 2 anos.
A piscina das crianças estava fechada o dia todo quando chegamos. E tínhamos escolhido o hotel justamente por causa da área das crianças.
Não houve qualquer agrado pelo impossibilidade de uso do espaço.

2026-07-12 • via Nuitee
D
devrim • extended_group • tr
8
Mükemmel
Pros:

Oteli çok beğendim, odalar tertemiz, sakin

2026-07-11 • via Nuitee
M
Maria • solo_traveller • pt
10
2026-07-09 • via Nuitee
R
Renata • solo_traveller • pt
8
Pros:

Ser muito temático para as crianças

Cons:

Estacionamento

2026-07-09 • via Nuitee
V
Verónica • family_with_children • pt
9
2026-07-09 • via Nuitee
M
Myroslava • couple • pt
7
2026-07-09 • via Nuitee
C
Cláudia • couple • pt
5
2026-07-07 • via Nuitee
M
Maria • family_with_children • es
10
Una gran opción para descansar con o sin niños
Pros:

Ubicación, el personal y los servicios e instalaciones

Cons:

El buffet en la cena se queda escaso.

2026-07-06 • via Nuitee
S
Salette • couple • pt
9
2026-07-05 • via Nuitee
D
DARIO • couple • pt
9
Excellente estar na natureza com vista no Palácio da Pena.
Pros:

Pessoal muito simpático 🌞

Cons:

Falta de variedade no buffet pequeno almoço, como no jantar.

2026-07-04 • via Nuitee
S
Sarah • family_with_children • ch
6
Décevant
Pros:

La literie

Cons:

Rapport qualité prix pas au rendez vous

Hôtel trop bien noté par rapport à la réalité

Problème de climatisation dans les parties communes lors de notre séjour et un des restaurants fermé

2026-07-02 • via Nuitee
S
Souto • couple • pt
7
Descanso
Pros:

A tranquilidade, a limpeza

Cons:

Do buffet do jantar com poucas saladas frias, pouca variedade de frutas e o pequeno-almoço almoço fica aquém de um hotel de 5 estrelas

2026-07-01 • via Nuitee
T
Toñi • solo_traveller • es
10
2026-06-30 • via Nuitee