Antica Residenza del Gallo

Hotels
8.7 (223 reviews)
25 Via del Gallo , Lucca , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful host
Cons:
Noise from outside
Some cleanliness issues
Missing amenities

Categories

Cleanliness
8.2
Although generally clean, there were complaints about visible dust in some areas.
Service
9.2
Good, prompt communication and helpful information provided by the host.
Location
9.7
Perfectly located for access to local attractions, particularly during events.
Room Quality
8.2
Rooms were spacious and comfortable, but there were some maintenance issues.
Amenities
8.2
Good amenities overall, though some items like coffee cups were missing.
Value for Money
8.7
Considered reasonable given location and comfort factor, yet some thought pricing was high.
Food and Beverage
8.2
Basic provisions available, but some essentials were lacking, like milk for beverages.
Overall Experience
9.2
Overall stay was highly satisfactory with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:33

Property Description

City Views and Free WiFi
Experience breathtaking city views from your room at Antica Residenza del Gallo while staying connected with complimentary WiFi.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even offer a cozy seating area for added comfort.

Multilingual 24-Hour Front Desk
Feel at ease with our friendly staff fluent in English, French, Romanian, and Russian, available round the clock to assist you with any inquiries.

Book your stay at Antica Residenza del Gallo now to enjoy these fantastic amenities and explore the nearby attractions effortlessly.

Important information:

This property offers self-check-in only. We're here for you 24/7 via our hotlineGuests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 223 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
P
Patrice • couple • fr
10
Très bonne étape de voyage à Lucca, charme d'une chambre dans un immeuble ancien
Pros:

Proximité de la gare, pas de personnel mais explications claires pour accéder à la chambre, ainsi que conseils pertinents pour le séjour, situation parfaite en centre ville historique, proximité de nombreux restaurants. Chambre très spacieuse, sanitaires parfaits, cafetière avec accessoires, tout ce qu'il faut pour une étape de qualité.

Cons:

Petit bémol pour la table sur laquelle était située la cafetière dont la propreté était discutable. Mais rien de rédhibitoire.

2026-09-19 • via Nuitee
K
Katie • couple • us
8
Convenient, clean and comfortable.
Pros:

Quiet location but close to everything. Easy walk from the train station. Very comfortable bed.

Cons:

Could hear people above us very easily. Luckily they didn’t stay up too late.

2026-09-17 • via Nuitee
M
Malcolm • couple • gb
9
Fantastic accomodation in the heart of Lucca
Pros:

Great location in the old part of the city and close to all restaurants, bars and shops. It was quiet and traditionally Italian. The air conditioning was most welcome and worked extremely well. Very spacious and comfortable accomodation with easy follow instructions for check in.

Cons:

Everything was spot on and these comments are what would take it from good to great. The toilet roll wasn’t quite enough during room service intervals, however for a couple of euro and close supermarket this wasn’t a problem. The room also lacked extra pillows which would have been nice but not essential. Do not let these comments put you off booking this accomodation because it is a really place to stay in Lucca

2026-09-16 • via Nuitee
J
Jane • couple • gb
8
Great location, comfortable bed, huge room. Absolutely love Lucca!
Pros:

Great location , excellent bed - large and super comfortable!

Cons:

Nothing to dislike

2026-09-15 • via Nuitee
B
Barbara • couple • us
9
2026-09-13 • via Nuitee
M
Mutzafi • solo_traveller • il
10
Pros:

Room is huge- I was in the Edgar room
Big, bed is comfy and it's close to many things inside the city walls
Bathroom is huge- big room, big bath, big sink

Cons:

There us no reception or room cleaning

2026-09-13 • via Nuitee
G
Gail • couple • gb
9
2026-09-09 • via Nuitee
A
Andrea • solo_traveller • it
10
Pros:

Tutto perfetto , appartamento Top

2026-09-09 • via Nuitee
W
Wendy • solo_traveller • nl
8
Pros:

Locatie is geweldig

Cons:

-

2026-09-02 • via Nuitee
B
bernardi • solo_traveller • it
7
Bello, storico e caratteristico
Pros:

Bella struttura,antica e curata

Cons:

Il fatto che non c’era nessuno alla Reception

2026-09-02 • via Nuitee
A
Andrea • couple • it
9
Pros:

Tutto come da descrizione. Staff presente tramite Whatsapp per qualsiasi cosa.

2026-08-31 • via Nuitee
S
simona • solo_traveller • it
8
Pros:

Struttura ottima da tutti i punti di vista

2026-08-27 • via Nuitee
R
Rita • solo_traveller • it
10
Eleganza e calore
Pros:

Camera elegante, spaziosa, pulitissima, in una delle vie più belle di Lucca

2026-08-23 • via Nuitee
7
7imelord • solo_traveller • it
6
Bello finché va tutto bene
Pros:

Stabile d'epoca molto bello, camera grande e spaziosa.
Posizione strategica dietro al Duomo all'interno delle mura.

Cons:

Ho avuto un problema con il piede del letto che era piegato, sedendosi il letto sarebbe caduto da una parte. Ho chiamato più volte e nessuno mi ha mai risposto al telefono, solo via WhatsApp mi è stato detto che non potevano sistemarlo ne mandare qualcuno e di provare a raddrizzare da me la gamba della rete del letto, cosa che ho fatto, scoprendo una grossa parte dissaldata e tagliente.
Il sistema di check in online è poco pratico e poco intuitivo, non sono riuscito a caricare i documenti enhk dovuto inviarli via WhatsApp.

2026-08-22 • via Nuitee
B
boloandy • solo_traveller • it
9
Pros:

Inn pieno centro
Appartamento in palazzo di charme dotato di ogni confort
Meraviglioso

2026-08-21 • via Nuitee
W
Walter • couple • fr
10
2026-08-20 • via Nuitee
S
Sara • solo_traveller • it
6
Peccato perché con piccoli accorgimenti sarebbe un posto bellissimo per soggiornarvi, la stanza è molto bella in un bel
Pros:

Ottima posizione. Wi-Fi veloce

Cons:

Problemi con lo scarico del lavandino inagibile, lasciano capsule per caffè e tisane e manca lo zucchero dando per scontato si debbano bere amari, in compenso c’erano due bustine di sale! Prodotti monouso per igiene personale inesistenti, presente invece dispencer sapone in doccia. Rumori di tubi durante la notte credo per l’uso notturno del climatizzatore nella stanza adiacente.

2026-08-20 • via Nuitee
K
Kevin • couple • gb
8
Lovely room in a good central location
Pros:

Good location, clean and comfortable beds. Good sized room.

Cons:

Nothing

2026-08-17 • via Nuitee
S
Sergio • couple • it
10
Pros:

Camera accogliente pulita e dotata di ogni comfort

2026-08-17 • via Nuitee
C
Carlo • couple • it
10
Ottima location, perfetta per una coppia durante un breve soggiorno a Lucca.
Pros:

La posizione era davvero ottima, la stanza fornita di tutto, molto pulita con bagno grande e spazioso. L'aria condizionata funzionava correttamente, e ha rinfrescato la stanza in breve tempo, perfetta per un soggiorno di pochi giorni.

2026-08-16 • via Nuitee