Karuizawa Hotel Longing House

Hotels
7.9 (1635 reviews)
Karuizawa 1323-522 , Karuizawa , jp

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Car hire
See all facilities

Review Highlights

Pros:
Great service
Nice location
Spacious rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.65
Concerns were raised about unclean humidifiers and dust.
Service
8.65
Most guests praised the attentive staff, especially in addressing issues promptly.
Location
8.65
Guests appreciated the scenic and quiet surroundings, although some found it a bit distant from transport.
Room Quality
8.15
Rooms were spacious and well-equipped, with some minor concerns noted regarding odors.
Amenities
8.15
Amenities like the private onsen were praised, but cleanliness of some items raised concerns.
Value for Money
7.65
Most reviews indicated satisfaction with the price relative to the experience.
Food and Beverage
7.15
Breakfast options were limited, with mixed reviews on quality.
Overall Experience
8.15
Overall, guests were content but noted areas for improvement in cleanliness and food variety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:45

Property Description

European-Style Rooms with Private Baths

Hotel Longing House offers homely European-style rooms with modern amenities like a flat-screen TV and private bathroom. Each air-conditioned room is elegantly furnished with classical furniture, creating a cozy atmosphere for guests to unwind. Additionally, guests can enjoy the convenience of a tea maker, fridge, and the option to reserve private baths for a relaxing experience.

Spa and Relaxation Services

Indulge in ultimate relaxation with the hotel's spa services, offering in-room massages and aroma treatments. Guests can also take a peaceful stroll through the garden or explore the on-site herb shop for a tranquil experience. The soft lighting throughout the property enhances the calming ambiance, perfect for a rejuvenating getaway.

Dining Experience and Nearby Attractions

Savor delicious continental cuisine made with fresh local vegetables at the hotel's restaurant. Afterward, unwind at the bar lounge adorned with antiques and a fireplace, creating a charming setting for socializing. With attractions like Kumobaike Lake and Karuizawa Prince Shopping Plaza just a short drive away, guests can easily explore the beauty of the surrounding area.

Ready to experience the charm of Hotel Longing House? Book your stay now for a memorable getaway.

Important information:

The private open air baths can only be reserved on that day and will be subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ¥6,000 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1635 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 8.15
長谷川 solo_traveller jp
9
2026-05-30 via Nuitee
Q
Qamarul solo_traveller my
10
It is a quiet place. Suitable to relax n enjoy the nature
Pros:

The onsen

Cons:

Nothing

2026-05-29 via Nuitee
H
HIROMI solo_traveller jp
9
Pros:

スタッフさんの対応がとても良かったです。

Cons:

ベッドがもう少し高いと嬉しいです。

2026-05-28 via Nuitee
R
Ryan solo_traveller gb
10
Pros:

Amazing location, and the room itself was beautiful. Will absolutely stay again if I am in the area.

2026-05-23 via Nuitee
M
MASAMUNE solo_traveller jp
7
2026-05-19 via Nuitee
P
PATRICIA extended_group sg
9
Pros:

Love the luxurious feel of the hotel. Rooms were huge and the little touches gave us a homely feel. A special mention to Tanaka, a young staff at the reception - we wanted to set off very early for our final hike the next day and wanted to send in our luggage (for transfer to our next hotel) early. The reception counter opens only at 8am, but Tanaka came in early, before 7.30am, to receive our 6 luggage and arranged for the transfer. And we could set off for our hike early! Kudos to Tanaka!

Cons:

The wifi reception was bad.

2026-05-15 via Nuitee
R
RISA family_with_children jp
9
2026-05-06 via Nuitee
M
masaya family_with_children jp
9
2026-05-03 via Nuitee
F
FUJIKAWA family_with_children jp
7
2026-04-25 via Nuitee
Y
YUTAKA couple jp
7
2026-04-12 via Nuitee
O
ODAGRI family_with_children jp
4
Cons:

写真と、実際が全然違った。
写真が良すぎる

2026-03-23 via Nuitee
S
Sebastian solo_traveller sg
10
Pretty, quaint and quiet with a great onsen
Pros:

The place was really pretty quaint, and along the quieter stretch of Karuizawa, while also being centrally located between Kyukaruizaewa and Nakakaruizawa. The breakfast was good. But the best was the private open - privacy and tranquility. It was my first onsen experience and I utilised it on the 2 days I stayed.

Cons:

One of the restaurants refused to seat me in the evening because I didn't have a reservation. But all I wanted was a drink - they didn't even listen / fully understand to my request and told me the next slot was an hour later.

2026-03-22 via Nuitee
姜美珍 couple tw
7
2026-03-22 via Nuitee
Y
YUJIRO solo_traveller jp
8
Pros:

食事がおいしかった。
露天風呂があるのも嬉しい。

2026-03-22 via Nuitee
E
ETSUKO couple jp
8
全体的には快適な旅行となり満足です。
Pros:

お部屋をアップグレードしていただいて快適に過ごせました。露天風呂も気持ちよく利用出来ました。

Cons:

チェックインの際に連泊翌日の清掃不要を伝えていましたが、翌日清掃はどうするのか確認の連絡が入り、スタッフ間で情報共有がされていないことが少し残念でした。

2026-03-20 via Nuitee
みさ紀 couple jp
10
さいこう!
Pros:

アップグレードされていた
露天風呂があった

2026-03-16 via Nuitee
H
HORIE couple jp
10
2026-03-14 via Nuitee
V
Vadim couple ch
7
2026-03-10 via Nuitee
Y
yamada family_with_children jp
8
家族で素敵な想い出になった
Pros:

スノーボードする為

Cons:

ない

2026-03-03 via Nuitee
K
Keita family_with_children au
5
少し期待はずれ
Pros:

家族風呂があったこと

Cons:

家族風呂でもお湯が熱すぎて、子供が入れない
駅までのシャトルバスの本数少ない
部屋からの景色は期待できない
スタッフが少ない
部屋の値段が高い(写真と実際のイメージに乖離あり)

2026-02-28 via Nuitee