The OneFive Tokyo Shibuya

Hotels
7.7 (2466 reviews)
Shibuya-ku Jinnan 1-8-11 , Tokyo , JP
+81570085015

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Non-smoking throughout
Daily housekeeping
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Small room size
High price for what is offered

Categories

Cleanliness
6.78
Several reviews indicated issues with cleanliness, including dirty beds and a bad smell in the bathroom.
Service
8.75
Overall friendly and helpful staff, as mentioned in multiple reviews.
Location
9.29
Convenient location near transportation and amenities, highly praised across multiple reviews.
Room Quality
6.74
Rooms were often described as tiny and some amenities were lacking.
Amenities
7.27
Some amenities were noted as good but other guests experienced issues with room conditions.
Value for Money
6.73
Reviews indicated that many felt the price did not align with the services and quality provided.
Food and Beverage
8.28
Breakfast included in some stays was described as excellent, although not universally available.
Overall Experience
7.75
Mixed experiences with both positive feelings about location and service, but significant issues with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:38

Property Description

Luxurious Accommodation

Featuring rooms with free WiFi, The OneFive Tokyo Shibuya offers a stylish stay just minutes away from Shibuya Center Town. The rooms are elegantly furnished with pieces from ACME Furniture, creating a modern and comfortable atmosphere.

Top-Notch Amenities

All rooms are equipped with essential amenities such as a flat-screen TV, air conditioning, and a refrigerator. For added convenience, select rooms come with a private balcony, perfect for enjoying city views.

Exceptional Services

Guests can take advantage of services like borrowing a trouser press, ironing facilities, and air humidifier. With multilingual staff available 24/7, guests can expect personalized assistance throughout their stay.

Ready to experience luxury and convenience in the heart of Tokyo? Book your stay at The OneFive Tokyo Shibuya now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 2466 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.27
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 7.75
R
Ritsuko • solo_traveller • jp
5
満足です
Pros:

ライブ会場にとても近い

Cons:

特にない

2026-11-06 • via Nuitee
A
ADELA • couple • es
7
2026-11-06 • via Nuitee
L
Louai • couple • sa
9
2026-11-04 • via Nuitee
J
Jason • couple • us
9
A great spot to stay in Tokyo
Pros:

The property was just what we needed. A perfect spot to wander the Shibuya-ku neighborhood of Tokyo!

2026-11-02 • via Nuitee
Y
YAGI • solo_traveller • jp
7
Pros:

シンプルだけど、最低限のものがそろってあたこと。コンビニが、目の前にあったこと。

Cons:

シャワーしかなかったこと。駅から、けっこう遠いこと。

2026-11-01 • via Nuitee
C
Corina • couple • de
7
2026-10-30 • via Nuitee
J
Jasmin • solo_traveller • ch
5
Pros:

Die Lage des Hotels ist sehr gut. Trotz guter Lage befindet sich das Hotel in einer Nebenstrasse, welche sehr ruhig und keinem Lärm ausgesetzt ist.

Cons:

Das Bett war sehr unbequem und die Bettwäsche war nicht wirklich angenehm. Leider hatte es unschöne Flecken an den Wänden. Das Badezimmer war sauber, jedoch beim Rest des Zimmers hat es Verbesserungsbedarf.

2026-10-28 • via Nuitee
R
Romi • couple • il
3
Pros:

מיקום מעולה

Cons:

חדרים פיציים אנשי צוות לא כלכך נחמדים
הוילונות לא מסתירים את האור ממש שקופים והיה לנו חלון גדול בחדר ועוד חלון קטן פשוט בבוקר הכל מואר מבאס

2026-10-28 • via Nuitee
Z
Zoltan Levente • couple • hu
10
2026-10-27 • via Nuitee
L
Liam • couple • gb
4
Disappointing stay due to excessive noise, poor staff response to complaints, slow lifts and inconvenient facilities. Gu
Pros:

Very close to everything, short walking distance to main areas

Cons:

The lift is extremely slow, and there are no stairs available as an alternative, which is inconvenient for guests who prefer not to use lifts. The air conditioning units on the landings are also very loud.

Our biggest disappointment was the lack of action taken over a serious noise disturbance. A neighbouring guest played excessively loud music from 1am until 11am. We reported the issue to reception at approximately 3am, but the staff failed to resolve the situation or address it with the guest responsible. The noise was unbearable and made it impossible to sleep. I requested that we be moved to another room, but this could not be arranged until 11am, by which point the damage to our night’s sleep had already been done.

Additionally, there is no iron provided in the room. Although one can be borrowed from reception, it must be returned immediately after use, which is inconvenient.

Overall, a very disappointing experience, particularly due to the poor handling of the noise complaint and the lack of consideration for guests’ comfort.

2026-10-25 • via Nuitee
M
Miho • solo_traveller • jp
9
Pros:

畳はすぐ靴が脱げて良かった。
朝食も美味しかった！

2026-10-25 • via Nuitee
B
Billy Mantooth • family_with_children • us
7
Pros:

The location and The young Philippino employee was awesome , place is clean 👌

Cons:

We had 4 rooms there and not one had a working air conditioning and it became a joke cause when we came back other people were complaining 🙄 too , They dont clean your room but give you fresh towels also the beds are rock hard

2026-10-21 • via Nuitee
N
Nagashima • solo_traveller • jp
8
Pros:

目的地から近かった

Cons:

部屋が狭く、暗く、ロケーションなど皆無

2026-10-21 • via Nuitee
N
NISHIMON • solo_traveller • jp
5
良かったのは場所だけ。
Pros:

フロントのスタッフさんは親切。
LINECUBESHIBUYAまで近い。

Cons:

ベッドの上に、私のではない髪の毛落ちてた。部屋に消臭スプレー無い。館内電話無い。フロントスタッフさんと話したくて電話しても、総合受付にしか通じないから埒が明かない。外国人客が多く、フロント横の多目的トイレにこもって出て来ない、ロビーにずっと座って、コンセントも占拠、おかげでスマホ充電できなかった。スタッフさんも、ある程度で注意するとかして欲しい。このせいで、私のホテルの評価下がりました。次回は泊まりたくないです。

2026-10-19 • via Nuitee
F
ferrvq • solo_traveller • no
8
Pros:

Nice location.

2026-10-18 • via Nuitee
東 • couple • jp
5
連泊だと快適ではないです。
Pros:

最上階だったので静かでした。バス停からまあまあ近かったです。

Cons:

少し部屋が狭く、照明が暗い。浴室が狭い。ベッド近くにコンセントがない。

2026-10-16 • via Nuitee
T
Tracy • solo_traveller • us
9
Pros:

Friendly staff, excellent location on quiet street. Great value. Laundry facility on site.

Cons:

Small room but great for the price

2026-10-16 • via Nuitee
G
Giuseppe • couple • au
5
2026-10-16 • via Nuitee
T
Thomas • couple • at
5
2026-10-16 • via Nuitee
L
Lars-Åke • solo_traveller • se
7
Location is the only attraction
Pros:

- location
- good cleaning

Cons:

- poor WiFi that went out often and weak when it worked
- noisy AC
- very strange bedding
- very hard bed

2026-10-13 • via Nuitee