Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Room Quality
Cons:
Service
Value for Money

Categories

Cleanliness
9.29
Many reviews noted clean rooms and good overall cleanliness.
Service
8.26
Service received mixed reviews; some noted unfriendly staff.
Location
9.8
The hotel is well-located near a forest, providing fresh air and beautiful surroundings.
Room Quality
9.25
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.78
Excellent facilities including a spa, pools, and recreational activities.
Value for Money
8.24
Some reviews suggest higher prices for amenities that should be included.
Food and Beverage
8.79
Food quality varied; some guests found it excellent while others noted inconsistencies.
Overall Experience
9.36
Overall, guests had a very positive experience with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:39

Property Description

Luxurious Amenities and Relaxation
Situated atop a scenic hill in Velingrad, our hotel provides breathtaking views of the city and lush pine forests. Guests can unwind in 8 mineral water pools, 2 exclusive SPA zones, and a top-notch Medical Centre offering rejuvenating treatments.

Entertainment and Nightlife
Experience the best of both worlds with daytime relaxation and vibrant nighttime entertainment. Enjoy bowling and live music at our piano bar "Louis" or dance the night away in the lively night club.

Ideal for Events and Conferences
With 3 well-equipped conference halls, including a large venue for up to 200 guests, our hotel is the perfect choice for hosting successful seminars, conferences, or special events. Let our expert staff ensure a seamless and memorable experience for you and your attendees.

Book now for an unforgettable stay at Grand Hotel Velingrad!

Important information:

Please note that extra bed rates may vary according to meal plan option.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 1546 reviews
Cleanliness: 9.29
Service: 8.26
Location: 9.8
Room Quality: 9.25
Amenities: 9.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.36
N
Netanel • couple • il
9
אהבתי את מקום
Pros:

היה בסדר

Cons:

טלויזיה לא עבדה כמו שצריך.אינטרנט חלש

2026-09-19 • via Nuitee
H
Hristo • couple • bg
10
2026-09-18 • via Nuitee
V
Vanesa • family_with_children • bg
10
2026-09-14 • via Nuitee
I
Inge • solo_traveller • nl
9
Mooi en fijn hotel
Pros:

Het is een fijn en comfortabel hotel met mooie faciliteiten. Leuk dat er een playroom was voor kinderen en een bowlingbaan.

Cons:

Het personeel was niet heel vriendelijk en soms ook moeilijk bereikbaar

2026-09-14 • via Nuitee
L
Ludmila • solo_traveller • il
8
Спа в Велинграде
Pros:

Хороший спа отель, но расположен высоко на горе. Нужна машина.
Хорошая спа зона, джакузи, бассейны внутри и на улице, хорошие завтраки и ужины.

Cons:

Труднодоступное расположение , и цена ,на мой взгляд ,завышена. Очень мешал дым сигарет из соседних номеров,приходилось спать с закрытыми окнами и с кондиционером.

2026-09-13 • via Nuitee
K
Kamen Gatchev • solo_traveller • bg
10
Pros:

Има панорама, чисто е навсякъде. Храната е в изобилие на блокмасата и е вкусна. Фитнеса е добър. Леглата са удобни. Топли външни басейни и още по-топло голямо джакузи

2026-09-12 • via Nuitee
Хюмет • solo_traveller • nl
10
2026-09-12 • via Nuitee
H
Hristo • solo_traveller • bg
9
Pros:

Чистотата,храната,вежливият и усмихнат персонал.

Cons:

Матраците са доста вече стари и изтърбушени.Има нужда от нови.

2026-09-12 • via Nuitee
N
Nikolay • couple • bg
7
2026-09-10 • via Nuitee
M
Margarita • family_with_children • gr
10
Χαλάρωση σε σπα δίπλα στα έλατα
Pros:

Άνετα δωμάτια με αναπαυτικά κρεβάτια πολλές ζεστές πισίνες και ωραίο χώρο σπα αλλά και ψυχαγωγία στο bowling και Billiard ! Ευγενικό προσωπικό

Cons:

Όλα άψογα
Μόνο το νερό έπρεπε να αγοράζουμε ακριβά οπουδήποτε ….

2026-09-09 • via Nuitee
A
Anna • solo_traveller • bg
8
2026-09-08 • via Nuitee
Борислав • family_with_children • bg
7
2026-09-08 • via Nuitee
Наташа • solo_traveller • bg
10
Семейство Найденови
Pros:

Всичко беше прекрасно, навсякъде беше чисто,персонала учтив,басейните чудесни,храната много вкусна и разнообразна,,фитнеса е супер, бих посетила отново с огромно удоволствие

2026-09-07 • via Nuitee
Янев • solo_traveller • bg
10
Pros:

Няма нещо, което да ни хареса!

Cons:

Няма такова.

2026-09-07 • via Nuitee
S
Sorin • couple • ro
10
Pros:

Cazarea a fost foarte bună, iar condițiile de la piscine sunt excelente. Apa termală din fiecare piscină a fost o adevărată mângâiere, totul la superlativ! Mâncarea a fost excelentă, iar serviciile de foarte bună calitate. Recomand cu încredere pentru o relaxare totală!

2026-09-04 • via Nuitee
M
Mario • family_with_children • bg
8
Почивка
Pros:

Спато беше супер доста басейни
Хотела беше чист както и стаите

Cons:

Не ми хареса храната доста полуфабрикати
Нямаше разнообразие на храна

2026-09-03 • via Nuitee
N
NIRGYUL • family_with_children • tr
7
sadece termal suları için gidilir
Pros:

havuzlar
temiz dağ havası
merkeze yakın oluşu
termal suyun harika oluşu. bazı pişik ve kasınan egzama yaralarımız geçti.

Cons:

tv kesinlikle değişmeli kumanda calısmıyor dibine gidip kanal değiştiriyorsunuz ve kesinlikle smart tv eklenmeli bizim için cok yetersiz kaldı
yemekler 5 yıldız için bence yeterli değildi. cogu şey tekrar ediyordu genel olarak
oda temizliği cok iyi değildi maalesef kanepe kenarları toz içindeydi hiç süpürülmemiş. raflar her gün tozluydu genel üstten bir temizlik var sadece her gün. kahvaltıda taze meyve suları olmalı bence böyle bi otel için, makineden şekerli renkli meyve görünümlü sular yeterli degil

2026-09-03 • via Nuitee
V
VIP • solo_traveller • se
9
2026-09-03 • via Nuitee
Детелин Луканов • family_with_children • bg
10
Pros:

Настаниха ни по-рано от предвиденото.Всички са дружелюбни и отзивчиви-рецепция,пиколо,хигиенисти,аниматори, сервитьори.Чисти и топли басейни.Стаите се почистваха всеки ден,подмениха чаршафите няколкократно.Аниматорите се раздадоха на макс!!!

Cons:

Липсва кафе-машина,в хотели от такъв ранг те посрещат с бутилка вода или плодове като комплимент.

2026-08-31 • via Nuitee
N
Nezaet • family_with_children • be
8
Прекарахме хубаво време.
Pros:

Най-много ми харесва,че е близо до хората има много чист въздух.

Cons:

Храната не ми хареса. Едни и същи неща де въртяха 4 дена.

2026-08-31 • via Nuitee