Holiday Inn Boston Logan Airport - Chelsea by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (656 reviews)
1012 Broadway Street , Chelsea , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Good location
Comfortable beds
Friendly staff
Cons:
High parking fees
Misleading information on amenities
Room issues

Categories

Cleanliness
8.21
Mixed reviews on cleanliness with some comments on cleanliness being decent.
Service
8.88
Staff was described as pleasant and well trained, contributing positively to the overall experience.
Location
8.72
Good location mentioned, close to the airport, though parking costs were noted as excessive.
Room Quality
8.17
Room comforts were generally noted positively, though some issues with bedding were highlighted.
Amenities
7.7
Amenities were lacking, such as the non-operational bar and restaurant, and high parking fees.
Value for Money
7.96
Value was criticized due to high parking and breakfast costs compared to expectations.
Food and Beverage
7.71
Breakfast options were noted but with comments on their cost being high.
Overall Experience
8.28
Overall experience was positive despite several mentioned frustrations, mostly around fees and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:29

Property Description

Convenient Location in Chelsea
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel, is ideally located just 2.7 km from Revere Beach. Perfect for both leisure and business travelers, this 3-star hotel offers a range of amenities to ensure a comfortable stay.

Modern Amenities for Your Comfort
Guests can enjoy the convenience of a fitness centre, indoor pool, and business centre during their stay. The air-conditioned rooms are equipped with all the essentials including a coffee machine, fridge, and microwave. With free WiFi and a 24-hour front desk, your needs are catered to with ease.

Delicious Dining Options
Start your day right with buffet and continental breakfast options available each morning. Whether you're exploring nearby attractions like Freedom Trail or heading to the airport, Holiday Inn Boston Logan Airport - Chelsea has you covered.

Book your stay now at Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel, for a memorable experience in Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 656 reviews
Cleanliness: 8.21
Service: 8.88
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 7.96
Food and Beverage: 7.71
Overall Experience: 8.28
S
siobhan • couple • ie
10
2026-05-26 • via Nuitee
R
Ricki • couple • us
10
Overall I would stay again
Pros:

Close to airport. They let us check in early since we took a red eye from airport

Cons:

The buffet Was just okay….

2026-05-19 • via Nuitee
E
EOB2002 • solo_traveller • es
10
Relax y descanso en la mejor habitación
Pros:

El hotel esta cerca del aeropuerto por lo que resulta una magnífica opción para quedarse antes o después de un largo vuelo. Las habitaciones son amplias y confortables. La calidad de la ropa de cama es excelente así como las toallas del baño. Realmente es la habitación perfecta para descansar después de un largo vuelo. La atención en la recepción siempre es excelente.

Cons:

En la bañera hay una pieza de metal que cuando te acabas de duchar, las gotas golpean y hace bastante ruido.

2026-05-18 • via Nuitee
C
Chun-Che • family_with_children • us
8
2026-05-14 • via Nuitee
S
Sam • solo_traveller • us
10
Best Hotel Stay in Boston
Pros:

Genuinely, everything. The hotel staff was so nice, and our room got cleaned well every day. The hotel staff accomodated our requests and helped us out. Easy Uber pickup area that's under a roof so you don't get wet if it is raining. Comfy beds, spacious room fit our 3 people and their luggage well.

2026-05-12 • via Nuitee
E
Eddy • solo_traveller • us
10
Keep up the good work.
Pros:

Cleaned

Cons:

Beautiful decoration and clean.

2026-05-03 • via Nuitee
M
Montserrat • couple • es
9
2026-04-09 • via Nuitee
H
Hernandez • family_with_children • us
10
2026-03-23 • via Nuitee
M
Matheus • couple • us
10
2026-03-14 • via Nuitee
A
Arnaldo • couple • pr
10
Cómoda
Pros:

Todo cerca

2026-03-11 • via Nuitee
P
Philip c • couple • us
3
Went to sleep, awoke, went airport.
Cons:

On arrival, no staff at reception. After several minutes of knocking on doors and shouting, a clerk did appear.

2026-01-20 • via Nuitee
S
Synthia • extended_group • us
10
2026-01-19 • via Nuitee
C
Christopher Jomar • couple • us
10
Love
Pros:

Everything was amazing

2026-01-19 • via Nuitee
D
Dana • couple • us
8
2025-12-28 • via Nuitee
M
Mauro • solo_traveller • it
8
2025-12-17 • via Nuitee
A
Angela • family_with_children • us
10
2025-11-26 • via Nuitee
T
Tan • solo_traveller • cn
10
2025-11-10 • via Nuitee
D
Debbie • couple • us
6
Good
Cons:

The beds , they are worn. The mattress had intention where a person sleeps

2025-11-09 • via Nuitee
M
Mark • couple • us
3
Pros:

It was modern and comfortable but they lied to me. I was satisfied until they charged me and still haven't returned my deposit

Cons:

They told me that it was $10 to park overnight and also told me to enjoy breakfast in the morning. They charged my credit card $30 for parking and $19.75 for 1 breakfast. I'm still waiting for my refund of $49.25 almost 2 weeks later. Very disappointed!! They pretty much lied to me and robbed me!!

2025-11-07 • via Nuitee
M
Montes • couple • us
9
2025-11-05 • via Nuitee