Residence Inn By Marriott Dallas By The Galleria

Hotels
•
Residence Inn
9.1 (476 reviews)
5460 James Temple Dr , Dallas , US
+1 469-399-1019

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Great location
Cons:
Limited breakfast variety
Parking costs
Some furniture needs updating

Categories

Cleanliness
9.35
Overall cleanliness was praised across multiple reviews, with many mentioning clean rooms and facilities.
Service
9.85
The service received high praise, especially from reviews highlighting Jonathan's exceptional bar service and attentive staff.
Location
9.35
Location was frequently mentioned positively, being close to the Galleria mall and shopping center.
Room Quality
8.85
Room quality is generally good, with mentions of clean and comfortable rooms, but some furniture may need updating.
Amenities
8.85
Amenities received a positive note, with good references to the pool, gym, and lobby, though improvements could be made.
Value for Money
8.35
Value for money appears average, with some guests feeling parking and breakfast offerings could be better.
Food and Beverage
8.35
Food and Beverage options were noted as satisfactory but with limited variety for breakfast during the week.
Overall Experience
9.85
Overall experiences shared are highly positive, with multiple guests suggesting they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:12

Property Description

Luxurious Amenities and Services
Residence Inn By Marriott Dallas By The Galleria offers a range of upscale amenities including free bikes, an outdoor swimming pool, and a garden, ensuring a relaxing stay for guests.

Comfortable and Well-Equipped Rooms
Each air-conditioned room at this 3-star hotel features modern conveniences such as a flat-screen TV, a safety deposit box, and a private bathroom with a shower, providing a comfortable retreat after a day of exploring Dallas.

Convenient Location
Located close to popular attractions like Preston Center and Highland Park Village, and just a short distance from Dallas Love Field Airport, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Residence Inn By Marriott Dallas By The Galleria now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Guest Reviews

9.1
Based on 476 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 9.85
M
Miajha • couple • us
10
2026-09-11 • via Nuitee
N
Navid • solo_traveller • us
10
2026-09-07 • via Nuitee
O
Oscar • couple • us
4
Wouldn’t recommend
Pros:

The location was convenient

Cons:

For as nice as the hotel is and how it is for one night the lady working the front desk named Ada was very short and did not give any information about the stay unless I asked for the information myself. Had to ask how much the deposit was, how much parking was, what time the breakfast was. All she said was for me to swipe my card and handed me the room keys.😂😂

2026-09-06 • via Nuitee
L
Lisa • couple • us
9
Overall we had a pleasant stay at this hotel
Pros:

The staff at this hotel is very nice. I especially want to thank Ada who went out of her way to help me during the check in process. It was because of her kindness that I wanted to take the time to leave this review. Overall our room was pretty comfortable. The bed was very comfortable. The kitchen was also fitted nicely and very clean. I would have given the room a perfect comfort score if the sofa cushions weren't so spongy.

Cons:

The sofa cushions are starting to break down and get a little spongy. Also, the lighting is pretty dim.

2026-09-01 • via Nuitee
P
Peyton • couple • us
10
This was one of our favorite stays! The property is very nice and the room was clean and organized.
Pros:

The property was very clean and in a decent area.

Cons:

No complaints

2026-08-27 • via Nuitee
R
rosa • solo_traveller • us
9
Loved it
Pros:

I like where the property was at it was a very secluded area

Cons:

People were bringing other family members to the pool and taking over the pool they weren’t even supposed to be there

2026-08-25 • via Nuitee
R
Rahim • couple • us
1
Pros:

location was good

Cons:

uncomfortable beds and pillow

2026-08-24 • via Nuitee
H
Hermela • couple • us
10
2026-08-17 • via Nuitee
T
TayoB • solo_traveller • us
10
Pros:

Everything

2026-08-10 • via Nuitee
S
Shavoisiea • couple • us
10
2026-08-07 • via Nuitee
S
Stephanie • couple • us
7
2026-08-05 • via Nuitee
A
Angel • couple • us
9
2026-08-03 • via Nuitee
J
Jan • solo_traveller • be
8
Excellent for business travellers
Pros:

Spacious room with a large working desk and easy accessible power connections. Ideal for business travellers. 2 min. walk from a large shopping mall. Very spacious lobby.

Cons:

Breakfast on Saturday morning was quite different than Friday morning ; no waffles, no mixed fruit, plastic cutlery instead of metal and carton plates.. Not that standard you would expect at this price range..

2026-08-02 • via Nuitee
9
9kalt • Couples
10
Customer Service -Ada
Pros:

I came in town and had book with another hotel. Unfortunately that place cancel due to system issues. I came to AC/Residence Inn by Marriott Dallas location and was helped by Ada. Ada was excellent help not old did she get me a room asap she accommodated my every need for the stay! Thank you Ada.

2026-07-31 • via Tripadvisor
E
Edgar Isaac • extended_group • cn
6
2026-07-24 • via Nuitee
F
Faith • solo_traveller • us
1
Don’t stay here!!!!
Pros:

They steal your money!!! Don’t stay here!!! I’ve called repeatedly and was told I would receive a refund, only for them to now say I never stayed there!

Cons:

They’re liars, and thieves! While I was on the phone waiting after calling over 10x, I heard another man in the background also complaining about charges that didn’t make sense. They tried charging me $30 randomly both days while staying there. I never parked at the hotel parking but yet they charged me for it. Said it would be refunded but now all of a sudden I never stayed there.

2026-07-22 • via Nuitee
L
LANNY • couple • us
7
Good except parking and would stay somewhere else on future trips
Pros:

room, breakfast, facilities

Cons:

Didn't like the surprise of paying $26 per night for parking. I think that is ridiculous. I did not see that in the fine print on booking.com. I would stay somewhere else because of that alone

2026-07-21 • via Nuitee
S
satoshi • extended_group • jp
6
2026-07-16 • via Nuitee
G
Gonce • family_with_children • us
10
Pros:

La atención muy buena, personal muy amable, todo estaba muy limpio y se encuentra ubicado en un buen lugar

2026-07-13 • via Nuitee
R
Rachael • family_with_children • us
5
It was okay but I most likely won’t book again.
Pros:

Comfortable room

Cons:

Had to change rooms when we first arrived. The first one was like walking into a sauna, the air conditioning was not working. Also did not like how the 2 hotels were connected but had separate lobbies and the residence inn check in desk was never open. Plus I was told the wrong time about breakfast and we did not get to eat. The other hotel’s breakfast was open but we were not welcome there.

2026-07-12 • via Nuitee