AC Hotel By Marriott Santa Marta

Hotels
AC Hotels by Marriott
8.9 (1593 reviews)
Calle 23 Numero 1C-37 , Santa Marta , co

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Small bathrooms
High prices for some items

Categories

Cleanliness
8.81
The hotel was very clean and well-maintained, with excellent room service.
Service
9.28
Customers noted friendly and attentive service, particularly in the restaurant area.
Location
9.32
The hotel is conveniently located near the center, making it easy to access various attractions.
Room Quality
8.77
Rooms were generally well-liked, although some mentioned smaller bathrooms.
Amenities
8.8
Facilities such as the pool and breakfast offerings were well-received.
Value for Money
8.26
While some guests found certain prices high, the overall value was seen as good.
Food and Beverage
8.81
Breakfast and dining experiences were praised, though pricing concerns were mentioned for specific items.
Overall Experience
9.18
Overall satisfaction was high, with various specific aspects contributing positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:07

Property Description

Luxurious Amenities and Services

AC Hotel By Marriott Santa Marta, located just steps away from Bahía de Santa Marta Beach, offers a luxurious stay with free bikes, private parking, and an inviting outdoor pool. Guests can also enjoy the convenience of a fitness centre, restaurant, and round-the-clock room service.

Elegant and Comfortable Rooms

Each air-conditioned room at the hotel is thoughtfully equipped with modern amenities such as a coffee machine, flat-screen TV, and a safety deposit box. The plush bedding and private bathrooms with showers ensure a comfortable and relaxing stay for every guest.

Convenience and Accessibility

With a 24-hour front desk, free WiFi, and proximity to key attractions like Santa Marta Marina and the city centre, AC Hotel By Marriott Santa Marta provides the perfect blend of convenience and luxury for travelers. Book your stay now for an unforgettable experience.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1593 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.18
R
Rafael couple co
10
Genial
Pros:

Todo ok

Cons:

Todo

2026-07-04 via Nuitee
B
Byron couple co
7
2026-07-04 via Nuitee
R
Rafael solo_traveller co
10
Ok
Pros:

Ok

Cons:

Ok

2026-07-04 via Nuitee
J
Julio Cesar extended_group co
9
Excelente hotel para unas buenas vacaciones.
Pros:

La comodidad, la tranquilidad, la atención, la comida, la piscina, el café, y la ubicación en la ciudad .

Cons:

En la ducha no hay forma de colocar algo propio dentro de ella, la fragancia del shampoo, el jabón y rinde no nos agradó.

2026-07-03 via Nuitee
P
Pedro couple co
10
2026-07-03 via Nuitee
J
Jose Fernando couple co
9
Excelente descanso en Santa Marta.
Pros:

Excelente ubicación, atención y espacios. El desayuno está bastante bien.

El equipo del restaurante se preocupa por ofrecer un buen servicio y prestos a solucionar cualquier inconveniente. Rápidos, prácticos y muy amables.

Cerca al malecón, una excelente zona para hospedarse.

El la esquina queda la Librería Rafael Pombo, con un café Brot, excelente espacio para leer o relajarse.

Cons:

El único inconveniente es que el área de piscina no se puede disfrutar. El viento no hace posible ubicarse en esta zona ya que las bebidas se riegan y las cosas salen volando. Una zona muy fría. El gimnasio apretado.

2026-07-01 via Nuitee
C
Carlos Eduardo family_with_children co
9
Buena estancia y atención
Pros:

La amabilidad y rapidez de la atención en la recepción. Check in bastante rápido y asignación de parqueadero sin problemas. Amabilidad del personal del restaurante y el desayuno fue variado

Cons:

No me gustó que no hicieron aseo durante 2 días a pesas que dejamos la escarapela de hacer aseo, tocó llamar a la recepción directamente para que nos ayudaran con el aseo de la habitación y el baño.

2026-06-30 via Nuitee
J
Juan extended_group co
10
Una estancia placentera
Pros:

Un desayuno tipo buffet muy surtido y con buen sabor.

2026-06-30 via Nuitee
C
CRISTIAN extended_group co
9
Comodidad a un precio razonable
2026-06-30 via Nuitee
A
Angela couple co
10
Excelente experiencia
Pros:

Buen servicio, comodidad, desayuno

2026-06-30 via Nuitee
M
MARIA VICTORIA solo_traveller co
10
Pros:

Todo

Cons:

Nada

2026-06-29 via Nuitee
P
Pulido couple co
10
Muy bueno
Pros:

La piscina

Cons:

Todo me gustó

2026-06-28 via Nuitee
A
Alvaro solo_traveller co
10
2026-06-27 via Nuitee
J
Jose solo_traveller co
10
Pros:

Súper

2026-06-27 via Nuitee
V
Verónica couple co
10
2026-06-25 via Nuitee
Q
quinones family_with_children co
7
El hotel ya necesita actualizar algunos lugares, las habitaciones es lo mejor q tiene, no tiene playa por lo cual deberí
Pros:

Las habitaciones son muy buenas

Cons:

El aseo de la habitación es malo, prometieron darnos acceso a playa cosas q nunca ocurrió, como un hotel de esta calidad no tiene playa? El personal de restaurante es grosero, el Gerente se sienta solo a mirar a la venta q tiene puesto pero no ayuda a nada en este tiempo un líder debe ser ejemplo no ser obstáculo más para los clientes es despectivo y mira mal a los huéspedes como si fuera superior pero no recuerda q nosotros somos los q pagamos

2026-06-24 via Nuitee
P
Panagiotis solo_traveller pa
8
Pros:

Staff left me a b-day cake at my room!! Kind detail, thank you very much!!

Cons:

Breakfast can be better!

2026-06-22 via Nuitee
C
CésarQuintero solo_traveller co
8
2026-06-22 via Nuitee
C
Catherine solo_traveller co
10
Pros:

Me gustó la piscina ,la comida ,las instalaciones,la atención del personal ,la ducha ,la vista

Cons:

Las toallas muy pequeñas

2026-06-22 via Nuitee
E
Eliana extended_group co
9
Pros:

La atención del personal fue excelente, el restaurante delicioso y las camas muy cómodas

Cons:

Todo me gustó

2026-06-19 via Nuitee