AC Hotel By Marriott Santa Marta

Hotels
AC Hotels by Marriott
8.9 (1560 reviews)
Calle 23 Numero 1C-37 , Santa Marta , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Small bathrooms
High prices for some items

Categories

Cleanliness
8.81
The hotel was very clean and well-maintained, with excellent room service.
Service
9.28
Customers noted friendly and attentive service, particularly in the restaurant area.
Location
9.32
The hotel is conveniently located near the center, making it easy to access various attractions.
Room Quality
8.77
Rooms were generally well-liked, although some mentioned smaller bathrooms.
Amenities
8.8
Facilities such as the pool and breakfast offerings were well-received.
Value for Money
8.26
While some guests found certain prices high, the overall value was seen as good.
Food and Beverage
8.81
Breakfast and dining experiences were praised, though pricing concerns were mentioned for specific items.
Overall Experience
9.18
Overall satisfaction was high, with various specific aspects contributing positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:07

Property Description

Luxurious Amenities and Services

AC Hotel By Marriott Santa Marta, located just steps away from Bahía de Santa Marta Beach, offers a luxurious stay with free bikes, private parking, and an inviting outdoor pool. Guests can also enjoy the convenience of a fitness centre, restaurant, and round-the-clock room service.

Elegant and Comfortable Rooms

Each air-conditioned room at the hotel is thoughtfully equipped with modern amenities such as a coffee machine, flat-screen TV, and a safety deposit box. The plush bedding and private bathrooms with showers ensure a comfortable and relaxing stay for every guest.

Convenience and Accessibility

With a 24-hour front desk, free WiFi, and proximity to key attractions like Santa Marta Marina and the city centre, AC Hotel By Marriott Santa Marta provides the perfect blend of convenience and luxury for travelers. Book your stay now for an unforgettable experience.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1560 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.18
F
Fernandez Mejia couple co
10
2026-06-13 via Nuitee
S
SandraMonte1234 solo_traveller pa
4
Disappointed
Pros:

Close to the marina

Cons:

The hotel is in a need of update and maintenance. Looks run down for a Marriott.

2026-06-13 via Nuitee
J
Julian David couple co
10
2026-06-11 via Nuitee
B
brayan alejandro solo_traveller co
10
Pros:

El Aseo es excelente, huele rico en todo el hotel. La habitación excelente, se nota que el hotel lleva pocos años operando todo se vé muy nuevo la cama y almohadas la cosa más rica y cómoda para descansar. La vista, la piscina impecable

Cons:

Está en el centro histórico por lo que hay que tomar transporte si quieres ir al rodadero Pero para mí no fue problema, fuimos en buseta que se toma a cuadra y media del hotel $3.000 por persona o un taxi cobra entre $15.000 y $20.000
Pero la tranquilidad del hotel y el silencio para descansar no tiene precio, espectacular.
La comida de la carta es un poco costosa Pero deliciosa

2026-06-11 via Nuitee
P
Paul couple us
10
2026-06-11 via Nuitee
J
Jaramillo solo_traveller co
10
Pros:

La piscina es maravillosa!!!!

Cons:

Todo me gustó

2026-06-10 via Nuitee
A
Andrés Eduardo solo_traveller co
10
Pros:

Todo! El hotel es muy cómodo

Cons:

La ducha

2026-06-10 via Nuitee
V
Valerie Johana Joplin family_with_children co
9
Reconfortante volveremos!
Pros:

El desayuno muy bueno, pero podria variar las opciones, el personal no todos tiene la misma amabilidad pero en general bie, resalto mucho el señor que nos recibio para hacer el ingreso, moreno alto, no recuerdo el nombre, fue muy proactivo, empatico y de verdad que su atencion fue natural y agradable.

Cons:

Dada la temporada de elecciones, otros huespedes que estaban en la zona de espera del lobby conusmiendo alcohol, su vocabulario, tono de coversacion fue un poco discriminatorio, con un volumen alto, pudo incomodar un poco a m i hija por comentarios racistas, pero fue totalmente ajeno al hotel. de pronto recomiendo que se separen las zonas para consumo de licor para evitar estas situaciones.

2026-06-09 via Nuitee
J
JORGE GUTIERREZ extended_group co
8
DESCANSO
2026-06-09 via Nuitee
R
Roslyn family_with_children au
10
It was the best hotel we stayed in during our holiday in Santa Marta, we had tried 3 others and this was by far the best
Pros:

My son and I are swimmers. It has the best and long3st swimming pool in all of Santa Marta. Breakfast was delicious and they had such a wonderful variety of selection for breakfast and staff were very well educated, polite and helpful.

Cons:

The shower head needs maintenance

2026-06-08 via Nuitee
R
Rosero Cundar family_with_children co
10
Espectacular!!! Personal, instalaciones, servicios
Pros:

El desayuno

2026-06-08 via Nuitee
A
Antonio Jose couple co
10
2026-06-07 via Nuitee
G
Gerardo solo_traveller co
10
2026-06-06 via Nuitee
L
Linares solo_traveller co
10
Pros:

Excelente todo me gustó.
Fue una estadía muy corta.

2026-06-06 via Nuitee
O
Oscar couple gb
7
Just a convenient business oriented hotel
Pros:

Location

Cons:

The property dropped its service compared to a year ago. Now they only supplying coffee pots on arrival, after that you have to pay for it . Buffet breakfast is a bit overrated

2026-06-06 via Nuitee
C
Carlos Enrique couple gb
9
2026-06-05 via Nuitee
L
Luis couple us
10
2026-06-01 via Nuitee
M
Miguel solo_traveller us
10
2026-05-31 via Nuitee
L
Lustenberger solo_traveller ch
7
Pros:

muy bien ubicado. cama super,
el restaurante bien!

Cons:

pero el deseño de la habitacion....
ningun armario para guardar ropa, una ducha en plastico, desde Japon parece, incomoda y peligroso... no corresponde con el precio

2026-05-30 via Nuitee
L
Luis Javier solo_traveller co
10
Muy bien todo
2026-05-28 via Nuitee