The Bank

Hotels
6.2 (443 reviews)
1 Ripple Road , Barking , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Good location
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
4.2
Several reviews noted issues with cleanliness, including dirty sheets and poor bathroom hygiene.
Service
7.7
Mixed reviews on service, with some positive mentions of staff but also complaints about staff behavior.
Location
8.2
Location near the station was positively noted in multiple reviews.
Room Quality
5.2
Rooms were described as basic and often poorly maintained, leading to a lower rating.
Amenities
6.2
Limited amenities were mentioned, with complaints about missing items like kettles.
Value for Money
5.2
General sentiment suggests poor value for the price paid, as multiple reviews indicated major dissatisfaction.
Food and Beverage
6.7
Reviewers noted the absence of food services, but didn't indicate significant dissatisfaction.
Overall Experience
6.2
Mixed experiences reported, leading to an overall average score reflecting moderate satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:11

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Bank in Barking. Each room is elegantly designed with a desk, private bathroom, and flat-screen TV for your relaxation.

Convenient Amenities
Stay connected with our free WiFi throughout the property. Enjoy the convenience of luggage storage and the availability of a hairdryer in every room.

Prime Location
With Barking station just a 2-minute walk away, exploring London is a breeze. Situated only 4 km from London City Airport, your journey to relaxation begins as soon as you arrive.

Book your stay at The Bank today for a memorable and seamless experience.

Important information:

Please note, due to current circumstances, the reception will close at 19:00 and reopen at 08:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

6.2
Based on 443 reviews
Cleanliness: 4.2
Service: 7.7
Location: 8.2
Room Quality: 5.2
Amenities: 6.2
Value for Money: 5.2
Food and Beverage: 6.7
Overall Experience: 6.2
R
Ruta • solo_traveller • gb
4
Pros:

I know mattress is personal but I sleep like the flinstone on the big stone pillows feel the some didn't sleep at all....sleep is very important no matter what...

Cons:

Mattress and pillows is like stone so hard and not comfortable at all ......

2026-09-16 • via Nuitee
S
Sarfo Anane • couple • gb
4
Pros:

They need to do renovations

2026-09-15 • via Nuitee
S
Stephen • couple • gb
8
Comfortable convenient location.
Pros:

Friendly helpful staff. room clean and comfortable, quiet despite city centre location.

2026-09-11 • via Nuitee
A
Amy • extended_group • gb
1
Not safe for women
Pros:

Nothing

Cons:

Do not book this few booking.com. I found several reviews on this hotel after booking. Station my that women felt unsafe here. That it was used for prostitution men in and out hotel one women saying she was scared for her life that a man was banging on the door at 3 in morning wouldn’t go away. People seeing drugs etc used here. When I reported this and showed all the reviews I’d found to booking.com and said me and my friend felt unsafe to stay here after all we read and we wanted a refund they left it up to hotel to decide. Of course we never heard from the hotel. Booking.com will not respond either and think it’s okay to advertise a hotel that people have said is more like half way house to women who it could be unsafe for and put them in that situation. And when these concerns are flagged to ignore you and let the hotel keep your money because you feel unsafe to stay here

2026-09-11 • via Nuitee
J
Ján • solo_traveller • sk
8
2026-09-06 • via Nuitee
M
Mr Mohibullah • couple • gb
10
Pros:

Clean

2026-09-03 • via Nuitee
O
Ogunlolu • solo_traveller • gb
2
Pros:

The location

Cons:

Property is old,and not well maintained essential provisions is not provided.

2026-09-02 • via Nuitee
M
Manfred • solo_traveller • gb
10
2026-08-31 • via Nuitee
M
Muhammed • family_with_children • gb
2
The bad smell in the room and the roilet and shower dirty the room floor is not clean
Pros:

The room was not clean and toilet is filty the shower is dirty and unusable

Cons:

The bad smell in the room and the roilet and shower dirty the room floor is not clean

2026-08-30 • via Nuitee
U
ugochukwu • solo_traveller • gb
4
2026-08-29 • via Nuitee
C
Charity • extended_group • gb
5
It was just the minimum
Pros:

Nothing

Cons:

No coffee machine,no shower gel

2026-08-27 • via Nuitee
L
Louvès • solo_traveller • fr
2
Très mauvaise expérience – hôtel absolument pas à la hauteur
Cons:

Très déçue de cet hôtel, surtout au vu du prix que nous avons payé et de la présentation qui en est faite. On nous vend une chambre “de luxe”, mais honnêtement, je cherche encore où se trouve le luxe…

À notre arrivée, la chambre était loin de correspondre aux photos et à la description. Décoration et cadres abîmés, trous visibles, siège des toilettes complètement délabré… La climatisation, présentée comme un équipement de la chambre, fonctionnait très mal.

La télévision ne fonctionnait tout simplement pas. Un membre du personnel est venu essayer de régler le problème en installant un câble, mais malgré cela, la télévision n’a jamais fonctionné pendant tout notre séjour, du premier au dernier jour.

Et surtout, impossible de dormir correctement à cause du bruit extérieur. Bruits, cris et agitation quasiment en permanence, de jour comme de nuit. L’environnement immédiat est très bruyant et franchement désagréable.

Il y a effectivement beaucoup de commerces aux alentours, ce qui est pratique, mais cela ne suffit absolument pas à compenser la qualité de l’hôtel.

Le plus décevant reste vraiment cette présentation comme “hôtel/chambre de luxe” alors que la réalité est très loin de ce qui est annoncé. Pour le prix payé, je m’attendais clairement à autre chose.

Je regrette sincèrement d’avoir dépensé autant pour cet hôtel. Je ne recommande absolument pas cet établissement et je n’y retournerai pas.

2026-08-24 • via Nuitee
E
Elena • solo_traveller • es
7
viaje en familia
Pros:

fueron muy amables, la relación calidad precio adecuada, el alojamiento estaba cerca del metro, y la habitación con baño estaba limpia.

Cons:

el barrio de noche parecía un poco inseguro. hacía muchísimo calor en la habitación y aunque tenía un ventilador, no era suficiente.

2026-08-18 • via Nuitee
K
Kamboj • couple • in
5
2026-08-16 • via Nuitee
V
Vincenzo • family_with_children • it
5
Pros:

La gentilezza e la disponibilità del personale

2026-08-15 • via Nuitee
K
Kiran • extended_group • nl
1
Extremely disappointing and unacceptable
Pros:

Nothing

Cons:

Everything about this hotel was terrible. The room was dirty and poorly maintained, and there was water leaking. The service was absolutely unacceptable, and the staff clearly did not care about the problems we reported.

We were supposed to stay for an entire week, but after just ONE day, we had no choice but to leave because the conditions were that bad. What makes it even worse is that we received no refund or any kind of compensation.

This hotel clearly does not care about cleanliness, maintenance, or customer service. Honestly, this place should be closed until the owners actually take responsibility and fix these serious problems. DO NOT WASTE YOUR MONEY STAYING HERE.

2026-08-12 • via Nuitee
C
Chukwuka • solo_traveller • gb
1
Cons:

The room given to me was smelling, and the net in the windows were torn

2026-08-10 • via Nuitee
L
Lolade • family_with_children • gb
5
Pros:

Staff were nice

Cons:

Pillow was grainy and uncomfortable. The place was noisy but it was just a place to pass the night. Nothing more.

2026-08-09 • via Nuitee
A
Abul • family_with_children • gb
8
2026-08-07 • via Nuitee
L
Luvna • solo_traveller • gb
6
2026-08-04 • via Nuitee