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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Billiards
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Electric vehicle charging station
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Toilet with grab rails
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Indoor play area
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Kid-friendly buffet
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Baby safety gates
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Lower bathroom sink
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Higher level toilet
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Kids' club
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Emergency cord in bathroom
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Entertainment staff
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Hot spring bath
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Outdoor furniture
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Outdoor fireplace
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Spa/wellness center services
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Beauty Services
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Badminton equipment
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Yoga classes
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Strollers
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Cooking class
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Movie nights
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Plataran Bromo offers elegant guest rooms with modern amenities, including flat-screen TVs and safety deposit boxes. Some rooms even boast balconies with stunning mountain views, ensuring a comfortable and memorable stay.
Exceptional Services
Enjoy top-notch services such as a 24-hour front desk, airport transfers, and room service at your convenience. With free WiFi available throughout the property, you can stay connected while experiencing unparalleled hospitality.
Explore and Indulge
Indulge in a delightful continental or halal breakfast before embarking on a cycling adventure in the picturesque surroundings. For further exploration, take advantage of the complimentary bike rentals or opt for a car hire to visit nearby attractions. Book your stay at Plataran Bromo for a truly unforgettable experience.
The access to Mount Bromo will be closed from September 30th to October 1st, 2025.
A deposit may be required at the property.
Location
Guest Reviews
The resort itself is absolutely beautiful and very clean, with a truly magical setting. We really enjoyed the atmosphere, the surroundings and the overall appearance of the property. It is a very special place and visually one of the most beautiful hotels we stayed at during our trip.
Unfortunately, the service made our stay less relaxing than we expected from a luxury resort. We received a very large amount of messages, documents and forms, and were repeatedly asked to sign confirmations for different activities. We were also frequently contacted about where we were or when we would be available. At times this felt quite intrusive rather than helpful.
One situation in particular made us uncomfortable: we were asked to sign paperwork for our Bromo activity, and only a few minutes later we were informed that the tour had been cancelled because the area was closed. The timing made the whole process feel unclear and poorly handled.
We also experienced an unfortunate incident at breakfast. A utensil/tong had been left inside a container that several guests understandably believed contained soup or broth. Multiple guests, including us, took from it before realizing what had happened. The hotel itself was very clean, so this appeared to be an isolated issue, but the buffet should have been monitored more carefully.
Overall, we feel the guest experience would benefit greatly from less administrative contact, clearer communication and a more relaxed approach to service.
The best location with friendly staff and delicious food. A perfect getaway for a vacation in mountains.
لقد زرت كثير من الدول وسكنت في كثير من الفنادق من أروع مااستمتعت به من خدمة ونظافه وراحه في الأسره
وكان أروع من ذلك كله الموظفين وحسن استقبالهم لك
وبشاشه الاستقبال ورئيسهم المباشر كان في قمه الأدب والاحترام ومساعدتك في ماتحتاجه وتطلبه
حقيقه مكان استثنائي بمعنى الكلمه
شكرا من القلب لكل الطاقم الموجود بهذا الفندق
أكيد لي رجعه اخرى
The hospitality was superb and the facilities for the kids were amazing!
L’hotel est incroyable. Le gros plus de cet etablissement est les exterieurs, la vue, le jardin. Le personnel est au petit soin. Tout est tres bien.
Rien
Excellent hotel located in the Bromo area. Very beautiful building with extremely welll-appointed rooms and the staff is attentive and helpful too
La ubicación es maravillosa. El personal encantador.
El desayuno muy flojo y poca variedad, y habitaciones muy antiguas, los muebles necesitan cambiarse ya
Bellissima. Sia i servizi che la location
La posizione, la struttura, la gentilezza del personale
Era freddo nel ristorante
The hotel exceeds expectations. Staffs were patient and helpful, especially Rahmah who went out of her way to help celebrate our friend's birthday.
Excellent location for groups. The place and facilities are in excellent condition and service is top notch. Would highly recommend and might even come back for another visit. Thanks Rahmah!
The Breakfast was very good beutiful views, The staff was very nice at Breakfast Lufi was very nice she helped us, informed us about the resort and told us a lot of helpful tips, very nice woman. The views are very pretty and I definitely recommend.
A truly wonderful hotel with exceptional service! All the staff were incredibly friendly, helpful, and professional, especially Lufi and Itta, who made our stay even more special. The location and beautiful gardens are absolutely stunning and perfect for relaxing. It’s also very convenient that Bromo tours can be easily arranged directly through the hotel. We highly recommend this place and would happily stay here again!
Amazing experience. The view is to die for.
Our room is amazing, very spacious, very clean.
The staff is super friendly from beginning to end. I mean from the moment we arrived to the end of our stay.
The food is amazing, very delicious.
100% would recommend anyone to stay here. The price is worth the stay.
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