Hyatt House across from Universal Orlando Resort

Hotels
Hyatt House
9 (2157 reviews)
5940 Caravan Court , Orlando , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location near Universal Studios
Good breakfast options
Cons:
Issues with cleanliness and maintenance
No hot tub and shuttle service limitations
Room quality concerns

Categories

Cleanliness
7.45
Several reviews mentioned mold, unclean bathrooms, and outdated rooms indicating poor cleanliness standards.
Service
9.99
Staff was described as very friendly and accommodating, with quick service for additional needs.
Location
9.96
The location was highlighted positively for its convenience to Universal Studios and nearby restaurants.
Room Quality
8.41
Rooms were Clean aside from some issues, but mixed feedback about the amenities and noise.
Amenities
8.94
Breakfast options were highlighted positively, but shuttle service had limitations that disappointed guests.
Value for Money
9.4
Prices considered reasonable, but issues with cleanliness and room quality lower the perceived value.
Food and Beverage
8.95
The breakfast was good overall, though a specific review criticized the quality of some food items.
Overall Experience
8.92
Guests had a mix of experiences; while some had negative feedback, others found value and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:58

Property Description

Convenient Location
Located just a 3 minutes' drive from Universal Orlando Resort, Hyatt House offers a prime spot for your Orlando adventure.

Comfortable Accommodations
Enjoy modern amenities in our rooms, including flat-screen TVs, kitchen appliances, and family-friendly suites with bunk beds.

Complimentary Services
Start your day with a free buffet breakfast, stay connected with complimentary WiFi, and take advantage of the shuttle service to Universal Orlando Resort.

Ready to elevate your Orlando experience? Book your stay at Hyatt House across from Universal Orlando Resort now!

Important information:

Light housekeeping service is every other day, then after the 4th night, the guest will receive full service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 22 per day.

Location

Guest Reviews

9
Based on 2157 reviews
Cleanliness: 7.45
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 8.94
Value for Money: 9.4
Food and Beverage: 8.95
Overall Experience: 8.92
H
Hayes family_with_children us
6
Pros:

Mostly everything

Cons:

I had to pay for parking

2026-07-04 via Nuitee
L
Luz Maria solo_traveller us
10
2026-07-04 via Nuitee
L
Lynsey family_with_children gb
8
2026-07-04 via Nuitee
J
Janaina solo_traveller br
10
Pros:

Localização, instalação

2026-07-04 via Nuitee
D
Danielle solo_traveller us
9
Great place to stay!
Pros:

Loved the room setup. The pool was great, even had community toys (a little too warm). The Bathroom was very nice. The staff was very nice and helpful.

Cons:

Would have been nice to know the available kitchen items to prepare and bring items to cook to save money on restaurants.

2026-07-03 via Nuitee
L
Lucia extended_group fr
10
Parfait, excellent rapport qualité prix.
Pros:

Chambre très grand avec deux télés, un canapé et une cuisine. Personnel très agréable et petit déjeuner varié. À 10 min des parcs d'attractions.

Cons:

Nous étions 3 et nous avions que 2 chaises dans la cuisine

2026-07-03 via Nuitee
S
Sollinda solo_traveller us
7
2026-07-03 via Nuitee
C
cory solo_traveller us
9
Great area and very nice facilities!!! Breakfast amazing
Pros:

Really close to universal studios

Cons:

Not a lot of parking

2026-07-03 via Nuitee
J
Jacyr Conrado family_with_children br
9
2026-07-02 via Nuitee
V
Vanesa extended_group es
10
Maravilloso!!!
Pros:

Amplio, limpio, cómodo… maravilloso. Las mejores camas de mi vida, me la quiero llevar a mi casa.

2026-07-02 via Nuitee
O
Ofelia couple us
10
Clean, safe, and great location!
Pros:

Excellent

Cons:

Nothing

2026-07-02 via Nuitee
H
Hugo family_with_children us
9
2026-07-02 via Nuitee
M
Mehendi Purswani couple us
3
will not visit again.
Pros:

The rooms were clean. And the staff kept it up nicely.

Cons:

Multiple things -
The property does not provide any water, when asked they said that the water bottles are only for their loyalty members.
The breakfast served is average at best. the eggs were not edible.
The bathroom door kept breaking and the sliding door hurt my and my husband's hand multiple times.
They do absolutely NOTHING for special occasions. We celebrated our 5th wedding anniversary there - big mistake.
The shuttles are only in the morning and evenings and very limited times. They dont wait even an extra minute even if you have made the booking in advance. I spent a lot of money on ubers. I will be staying at a universal resort next time.

2026-07-01 via Nuitee
M
Maria Isabel family_with_children co
10
Cons:

Los huevos

2026-07-01 via Nuitee
H
Héctor family_with_children us
8
Pros:

Volver pronto

2026-07-01 via Nuitee
I
Izzati family_with_children us
9
2026-06-29 via Nuitee
H
Hugo Alberto family_with_children co
10
2026-06-29 via Nuitee
A
Amanda solo_traveller us
9
Pros:

The location was great and the staff were nice.

Cons:

Small pool and was always full so we were only able to get in once.

2026-06-29 via Nuitee
D
Danielle solo_traveller us
10
Pretty good
Pros:

Shuttles to local destinations. Staff, Pool, breakfast.

Cons:

Needs better description of kitchen. Would have saved a lot of money to know of tools accessible in kitchen and what to bring. Bathroom door didn't latch. No book or list of local places recommend for eating.

2026-06-29 via Nuitee
R
Rafael solo_traveller mx
8
Pros:

Ubicación, espacio del alojamiento

Cons:

Mantenimiento de las instalaciones. Puerta del baño no cerraba, por ejemplo. Transportes hacia parques muy limitado y mal organizado.

2026-06-29 via Nuitee