Hyatt House across from Universal Orlando Resort

Hotels
Hyatt House
9 (2083 reviews)
5940 Caravan Court , Orlando , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location near Universal Studios
Good breakfast options
Cons:
Issues with cleanliness and maintenance
No hot tub and shuttle service limitations
Room quality concerns

Categories

Cleanliness
7.45
Several reviews mentioned mold, unclean bathrooms, and outdated rooms indicating poor cleanliness standards.
Service
9.99
Staff was described as very friendly and accommodating, with quick service for additional needs.
Location
9.96
The location was highlighted positively for its convenience to Universal Studios and nearby restaurants.
Room Quality
8.41
Rooms were Clean aside from some issues, but mixed feedback about the amenities and noise.
Amenities
8.94
Breakfast options were highlighted positively, but shuttle service had limitations that disappointed guests.
Value for Money
9.4
Prices considered reasonable, but issues with cleanliness and room quality lower the perceived value.
Food and Beverage
8.95
The breakfast was good overall, though a specific review criticized the quality of some food items.
Overall Experience
8.92
Guests had a mix of experiences; while some had negative feedback, others found value and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:58

Property Description

Convenient Location
Located just a 3 minutes' drive from Universal Orlando Resort, Hyatt House offers a prime spot for your Orlando adventure.

Comfortable Accommodations
Enjoy modern amenities in our rooms, including flat-screen TVs, kitchen appliances, and family-friendly suites with bunk beds.

Complimentary Services
Start your day with a free buffet breakfast, stay connected with complimentary WiFi, and take advantage of the shuttle service to Universal Orlando Resort.

Ready to elevate your Orlando experience? Book your stay at Hyatt House across from Universal Orlando Resort now!

Important information:

Light housekeeping service is every other day, then after the 4th night, the guest will receive full service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 22 per day.

Location

Guest Reviews

9
Based on 2083 reviews
Cleanliness: 7.45
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 8.94
Value for Money: 9.4
Food and Beverage: 8.95
Overall Experience: 8.92
E
Eileen extended_group de
8
2026-05-23 via Nuitee
I
Igor couple ru
10
Все идеально
Pros:

Все было идеально, шикарный отель

Cons:

Нет такого

2026-05-23 via Nuitee
M
maria solo_traveller us
9
Pros:

Espacio y comodidad. Amabilidad y buen trato además tiene transporte a Universal

2026-05-23 via Nuitee
W
William solo_traveller us
8
Pros:

Breakfast

Cons:

Location

2026-05-22 via Nuitee
L
Laura couple fr
1
Ce sont des voleurs, ils m’ont prélevé 100$ de plus sur ma carte bancaire et refuse de me rembourser
Pros:

Rien ce sont des voleurs, ils m’ont prélevé 100$ de plus sur ma carte bancaire et refuse de me rembourser

Cons:

Tout ce sont des voleurs, ils m’ont prélevé 100$ de plus sur ma carte bancaire et refuse de me rembourser

2026-05-22 via Nuitee
E
erlande couple us
10
2026-05-21 via Nuitee
D
Daniel solo_traveller gb
9
Hayat house universal
Pros:

Self contained apartment near the universal parks also had transport to universal.

Cons:

Air conditioning was noisy and blowing directly on to one of the beds.

2026-05-21 via Nuitee
J
Jasmine family_with_children us
8
2026-05-21 via Nuitee
S
sarah family_with_children fr
9
Pros:

Sont service de navet pour les parcs, le petit déjeuner correct

Cons:

Le manque de choix au petit déjeuner pour un hôtel desservant des parcs d’attractions pour enfants, cela manquait de fun et de rappel au différents parc mais de choix aussi

2026-05-21 via Nuitee
B
Bryan solo_traveller us
10
2026-05-20 via Nuitee
S
sandra extended_group ar
10
2026-05-20 via Nuitee
A
Amanda solo_traveller us
10
2026-05-20 via Nuitee
C
catherine solo_traveller fr
1
Pros:

On m’a annulé ma réservation 😡

2026-05-19 via Nuitee
N
Nicklaus family_with_children us
9
It was a great experience
Pros:

It was very clean and the staff was absolutely amazing!

Cons:

The breakfast was just ok, could use better internet and the tv needs to add streaming service options.

2026-05-18 via Nuitee
A
Audrey solo_traveller us
8
2026-05-18 via Nuitee
S
sandra extended_group ar
10
2026-05-17 via Nuitee
J
Jessica extended_group us
4
Not impressed with cleaning staff at all
Pros:

Location front desk was helpful

Cons:

Found dirty socks inside the bedding when we went to use beds. Hotel did nothing to comp us for disgusting situation and having to go ask for fresh sheets and bedding and then remake beds before we could sleep that night

2026-05-17 via Nuitee
I
Indira solo_traveller es
10
Fantástico!
Pros:

Todo fantástico. La piscina genial, el desayuno bien, las habitaciones enormes y bien equipadas. Maravilloso el servicio de transporte a los parques, funciona genial y facilita mucho la experiencia. Repetiremos!

2026-05-16 via Nuitee
B
Besintha family_with_children ae
10
Exceptionally clean and the suite was worth the money with all kitchen equipments
Pros:

The best hotel we stayed in the US trip. Worth the money. They even extended the check out for half price when asked

Cons:

Every other hotel gave us complimentary water they didnt😌

2026-05-16 via Nuitee
P
Perla extended_group us
9
2026-05-16 via Nuitee