Dorsett Kuala Lumpur

Hotels
•
Dorsett Hotels & Resorts
7.8 (4010 reviews)
172 Jalan Imbi , Kuala Lumpur , my

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location near malls and restaurants
Friendly, helpful staff
Spacious, well-maintained apartments in many cases
Fully equipped kitchenette and washing machine
Good facilities: swimming pool and gym
Comfortable beds
Good value for money
Cons:
Blocked shower drains causing bathroom flooding/wet floors
Construction noise at night affecting sleep for some guests
Leaking pipes reported in some units
Shower layout (no partition/door) causing water splash
Some units have a run-down interior
Breakfast items not always topped up (e.g., prawns ran out)

Categories

Cleanliness
6.8
Generally described as clean and well-maintained in places, but multiple mentions of blocked drains, water splashing in bathrooms, leaking pipes and a slightly run-down interior lowered the cleanliness impression.
Service
8.5
Staff repeatedly described as friendly and helpful with smooth check-in/out; service is a clear positive in the reviews.
Location
9
Consistently praised for an excellent, very convenient location near malls, Bukit Bintang and many cafes/restaurants.
Room Quality
6.8
Beds and pillows comfortable but several notes about run-down interiors, shower layout issues (no partition/door) and occasional mattress differences for residences.
Amenities
8.3
Positive mentions of fully equipped kitchenette, washing machine and good facilities (swimming pool, gym) contributed to a strong amenities score.
Value for Money
8
Multiple reviews explicitly state the property offers good value for money and adequate apartment size for the price.
Food and Beverage
7.2
Breakfast is generally described as good with many choices, but there are complaints about items not being topped up (e.g., prawns running out) which reduces the rating slightly.
Overall Experience
7.8
Overall positive experiences and recommendations balanced by specific negatives (construction noise on some nights, bathroom/maintenance issues), leading to a mid-to-high overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-02 07:44

Property Description

Prime Location near Popular Attractions
Dorsett Kuala Lumpur is conveniently situated within walking distance to Pavilion and KL Convention Centre, making it the perfect choice for leisure and business travelers.

Comfortable Rooms with Modern Amenities
Experience a comfortable stay at Dorsett with modern rooms equipped with essential amenities like air conditioning, minibar, and complimentary bath amenities, ensuring a relaxing and convenient stay.

Convenient Facilities and Services
Enjoy free WiFi throughout the property, relax at the shared outdoor pool, and savor delicious meals at the in-house dining options. The attentive staff, available 24/7, can assist with tour arrangements and provide exceptional service in multiple languages.

Don't miss out on the perfect blend of convenience and comfort at Dorsett Kuala Lumpur - book your stay now! 🌟

Important information:

- Please note that Residence guests are required to check in at the hotel, located in the adjacent building.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests are required to present the credit card used to secure booking upon check-in. Meals for children are not included in the room rate and are subject to additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 4010 reviews
Cleanliness: 6.8
Service: 8.5
Location: 9
Room Quality: 6.8
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.2
Overall Experience: 7.8
M
Muhammad Faizal • solo_traveller • sg
9
Pros:

Everything was great. Even minor details like asking the guest whether they need help was observed. One of the best hotels I have ever stayed in.

Cons:

NIL

2026-07-26 • via Nuitee
M
Muhwezi • solo_traveller • ug
7
Pros:

Location. Friendly staff

Cons:

Breakfast food is produced under mass production and is either not hot or not tasty

2026-07-25 • via Nuitee
A
Amaliah • solo_traveller • sg
7
Dorsett Residence 15
Pros:

The location is walkable to TRX and Pavilliom, Fahrenheit at Bujit Bintang.
The security on the building is friendly and helpful.
The accommodation is decent for the price. The Unit is quite large and spacious..

Cons:

No carpet at hall. Suggest to place a carpet at tv area as the floor may get cold at night and early.morning or provide a in-house slippers.

2026-07-25 • via Nuitee
N
nassar • extended_group • sa
10
إقامة رائعة
Pros:

كل شي من موقع ونظافة واخلاق الموظفين

Cons:

لا يوجد

2026-07-24 • via Nuitee
F
feras • extended_group • sa
10
2026-07-24 • via Nuitee
W
Wong • extended_group • sg
8
2026-07-24 • via Nuitee
N
Naif • family_with_children • sa
5
Pros:

غير جيد

2026-07-24 • via Nuitee
S
SHRlFA • couple • sa
8
2026-07-23 • via Nuitee
S
SHRlFA • couple • sa
8
2026-07-23 • via Nuitee
M
Mohd Khairi • family_with_children • my
9
wonderful room , good breakfast, but gym is not allowed if your stay at Dorsett Residence
Pros:

ALL

Cons:

Parking small, no gym for residence

2026-07-23 • via Nuitee
I
Ivo • family_with_children • nl
8
Perfecte ligging, centraal in de stad. Ruime kamers.
Pros:

Centraal gelegen.

Cons:

Hygiëne kon beter, alhoewel het erg prettig was dat de kamer dagelijks werd schoongemaakt.

2026-07-23 • via Nuitee
I
Imtiaz UL • solo_traveller • sa
1
2026-07-23 • via Nuitee
N
nassar • family_with_children • sa
10
Pros:

كل شي جميل

Cons:

لا يوجد

2026-07-23 • via Nuitee
S
Soon • couple • my
8
2026-07-23 • via Nuitee
سيف • family_with_children • sa
5
2026-07-22 • via Nuitee
T
Tariq Ateeq • family_with_children • pk
10
2026-07-22 • via Nuitee
P
Pham • extended_group • vn
9
2026-07-22 • via Nuitee
E
Eusebio • family_with_children • es
8
2026-07-21 • via Nuitee
B
Brian Aaberg • extended_group • dk
8
Dejligt sted med venlig personale. God morgenmad med masser af muligheder. Personalet gjorde alt hvad de kunne for at gø
Pros:

Meget venligt og imødekommende personale. God placering tæt på centrum.

Cons:

Det var lidt en dårligt lugt på værelserne, men måske det skyldes gulvtæpperne.

2026-07-21 • via Nuitee
K
Khalid • extended_group • om
8
2026-07-21 • via Nuitee