Lemon Tree Hotel Jammu

Hotels
9.8 (196 reviews)
Opposite Railway Station Exit Gate Channi Rama , Jammu , in

Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Reception hall
Bulk dispenser for toiletries
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Excellent Service
Delicious Food
Cons:
Some appliances were not working

Categories

Cleanliness
9.6
Rooms were clean and well-maintained according to multiple reviews.
Service
10
Outstanding service highlighted by multiple guests, especially Mr. Ashish.
Location
10
Great location mentioned in multiple reviews, very accessible.
Room Quality
9.6
Rooms praised for comfort, space, and views.
Amenities
9.6
Amenities well-received overall.
Value for Money
9.6
Good value for the overall experience highlighted.
Food and Beverage
10
High praise for food quality from multiple guests.
Overall Experience
10
Guests expressed a high level of satisfaction with their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Luxurious Accommodation
Lemon Tree Hotel Jammu offers stylish 4-star rooms with modern amenities, including free WiFi and a seating area. Each room features a private bathroom and a TV with satellite channels.

Convenient Facilities
Guests can start their day with a delicious buffet breakfast and take advantage of the fitness center, bar, and on-site restaurant. The hotel also provides a business center, tour desk, and 24-hour front desk assistance for a seamless stay.

Prime Location
Located in Jammu, the hotel is close to popular attractions such as Mubarak Mandi Heritage Palace and Bahu Fort. With easy access to the airport and touristic sites, Lemon Tree Hotel Jammu is the perfect choice for your next stay.

Book now for an unforgettable experience at Lemon Tree Hotel Jammu!

Important information:

IDENTITY PROOF: In keeping with Government regulations, we request each guest (regardless of occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity and address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also, please do keep handy proof of corporate affiliations, if you have made a corporate booking.

Group policy: Booking of more than 5 rooms will apply different cancellation and guarantee policy. The hotel reserves the right to cancel any booking that has come for 5 or more rooms even with different names /confirmation numbers, from same source as the booking will be considered a group booking, with different rate and policies applicable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People 6 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 196 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
S
Saba family_with_children in
10
Thoughtful hospitality that genuinely made travel easier
Pros:

We stayed here briefly before taking the early morning Vande Bharat to Srinagar, and the staff made what could have been a stressful transit feel unexpectedly smooth and cared for.
Since we had to leave before breakfast hours, the hotel thoughtfully prepared breakfast boxes for us early in the morning, which honestly felt like such a kind gesture when travelling with family.
What impressed me even more was how attentive they were toward my elderly parents. My father casually mentioned that the mattress felt a little soft for his back, and I honestly felt awkward even asking if something could be done about it. But the staff handled it so graciously and changed it without making us feel demanding or uncomfortable.
They also called us after checkout because I had accidentally left clothes behind in the room, and they even arranged to get them dropped at the railway station before departure. Small things like this completely shape how people remember a place.
The hotel itself is clean, comfortable, and practical for transit stays, but what stayed with me was the feeling that the staff genuinely wanted to help rather than just complete a process. In a world where hospitality can often feel mechanical, that warmth stands out.

Cons:

for a person who seriously likes to give feedback.. this place cannot make me question anything.

2026-05-20 via Nuitee
S
salonimehta1415 Solo travel Mohali, Mohali District, Punjab
10
Wonderful
Pros:

Had an amazing experience at Hotel lemon tree. Ketan, Liza , Ashish , Rakesh , monika , Ashok , Chef Gautam Thapa were so good and served with great hospitality 😊

2026-04-13 via Tripadvisor
A
amitojs2026 Friends getaway
10
Lovely
Pros:

Awesome
Also great experience

2026-04-08 via Tripadvisor
G
Getaway06997741775 Family
10
EXCELLENT PROPERTY
Pros:

I had a fantastic experience at Lemon Tree Hotel Jammu. The hotel is well-maintained, the rooms are neat and comfortable, and the overall environment is very relaxing.

A big thanks to the front desk team for their excellent service. They were always available, very cooperative, and handled everything with a smile. Their professionalism and helpful nature truly made my stay smooth and enjoyable.

Highly satisfied with the hospitality and service. Would definitely choose this hotel again on my next visit to Jammu.

2026-04-08 via Tripadvisor
V
Venture28398319947 Solo travel
10
Really good
Pros:

I had a wonderful experience during my stay at the hotel. The staff was extremely polite, helpful, and always ready to assist with a smile. The rooms were clean, comfortable, and well-maintained, making my stay very relaxing. I especially appreciated the quick service and attention to detail.

2026-04-08 via Tripadvisor
V
Venture24845733695 Friends getaway Jammu City, Jammu District, Jammu, Jammu and Kashmir
10
Reaching the hotel after a tiring day, I truly appreciated the welcoming service. The Front Office staff was supportive,
Pros:

Comfortable stay, nice location and food was tasty Aslo front desk team was Nice

2026-04-07 via Tripadvisor
C
Companion05016697104 Couples
10
5/5
Pros:

Outstanding in lemon tree smooth checkin warm hospitality rooms are neat and clean
Specially mr vishal made our stay comfortable and provide us everything on time …thankss again

2026-04-01 via Tripadvisor
P
Paradise31966993498 Family
8
Staff is very good specialy vishal and shaukat
Pros:

Staff is very good specialy vishal and shaukat

2026-04-01 via Tripadvisor
S
Sagareeka Solo travel Mumbai, Maharashtra
10
Pleasant Stay
Pros:

Very pleasant stay, staff is very amicable, happy, helpful and caring staff. Overall a very memorable stay. Saurav from the F&B team gave his best to make me and my guests comfortable at the dinning with his smiles and care.

2026-03-21 via Tripadvisor
Q
Quest21566347924 Friends getaway
10
Nice stay and the stay was good food........ also price was also normal as per the location......over all excellen.....
Pros:

I had a great stay at the hotel. The staff was extremely courteous, helpful, and always ready to assist with a smile. The front office team was amazing—very professional, welcoming, and efficient.

Overall, a wonderful experience thanks to the amazing staff. Highly recommended!

2026-03-21 via Tripadvisor
J
Jasrotia couple in
8
2026-03-14 via Nuitee
E
Explore68146728885 Family New Delhi, National Capital Territory of Delhi
10
Good experience
Pros:

We had wonderful experience with nice food

2026-03-11 via Tripadvisor
G
GrandTour15706597289 Solo travel
10
Smiling faces and on time service
Pros:

The lemontee resturant named citrus is having polite staff, served delicious food, I like cripcy corn and Manchurian the most and mix kulcha was excellent. Evey Friday, Saturday and Sunday there is singing activity to entertain. The dinning guy Mr. Saurav is having very good skills and excellent service.

2026-03-09 via Tripadvisor
T
Traveler42260951848 Solo travel
10
Good food to teast
Pros:

It being very pleasant experience over here i would like to thank specially Mr. Saurav dinning staff for their prompt services.

2026-03-09 via Tripadvisor
D
DR ASHISH KUMAR family_with_children in
10
Will take another Visit to stay at lemon tree
Pros:

Provided all needs which are necessary for living when you away from home.

2026-03-05 via Nuitee
R
RAJKUMAR family_with_children in
1
Not Satisfied
Pros:

Location is

Cons:

Hotel: Lemon Tree Hotel Jammu
Stay: 18–20 February 2026
Rooms: 2
Booking via: Booking.com
Rating: 1/5
Review Title:
Paid Under Protest – Serious Deficiency of Service & Safety Issues
Review Text:
I booked two rooms at this hotel expecting branded standards. What I experienced was completely unacceptable and deeply disappointing.
The rooms were poorly maintained and unhygienic. There were loose electrical switches coming out of the wall, posing a clear safety hazard. Walls had visible cracks, furniture and mattresses were worn out and sagging, and the sofa was oil-stained and dirty. Bed linen was old and unfit for use.
Housekeeping standards were virtually non-existent. The dustbin was extremely dirty, bathrooms were unhygienic, and toilet rolls and tissue boxes were almost exhausted and hanging loose, indicating that the room had not been properly checked before allotment.
Food quality was below acceptable standards and inedible.
The hotel management, including the GM, personally inspected the room during my stay, acknowledged the issues, and assured refund/compensation. I was compelled to settle the bill UNDER PROTEST, which is endorsed on the invoice, purely to avoid disruption at checkout.
Despite assurances, no resolution has been provided post checkout. I am in possession of photographic and video evidence of all the above.
This property is not fit for guest occupancy in its current condition and requires urgent renovation, hygiene correction, and strict quality control.
I would strongly caution Booking.com users to avoid this property until corrective action is taken.

2026-02-25 via Nuitee
T
Tourist03933320853 Friends getaway
10
Very nice stay
Pros:

The stay was extremely comfortable.house keeping good service Mr Robben .rooms good

2026-02-23 via Tripadvisor
C
Cruiser33028646808 Family Noida, Gautam Buddha Nagar District, Uttar Pradesh
10
Excellent service, delightful staff and value for money stay
Pros:

Excellent stay we had. Staff is very helpful. Mr Robben of housekeeping went out of his way to ensure cleanliness and our comfort. Full marks to the team. It's a very good value for money hotel.

2026-02-19 via Tripadvisor
G
Guide06774653876 Couples
10
5/5
Pros:

I had a wonderful stay at the hotel. The rooms were clean and comfortable. The staff was polite and helpful. Overall, it was a great experience. Highly recommended .they decorate my room outstanding specially vikrant ,parveen vishal ,and robben

2026-02-17 via Tripadvisor
T
Trail06892592074 Family
10
Very nice stay at lemon tree hotel jammu
Pros:

Reaching the hotel after a tiring day, I truly appreciated the welcoming service. The Front Office staff was supportive, and Adarsh ensured I got a very good room rate. Overall hospitality and food quality were very good.

2026-02-14 via Tripadvisor