Onomo Hotel Kigali

Hotels
•
ONOMO HOTELS
8.2 (515 reviews)
KN 1 Avenue Rugenge, Nyarugenge District,Kigali , Kigali , RW
+250 252 554 700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Comfortable stay
Cons:
Room was a bit cold at night
TV blue light issue
Pool needs heating

Categories

Cleanliness
7.91
Rooms were clean overall.
Service
8.38
Staff were friendly and provided good customer service.
Location
8.42
Conveniently located with easy access to local attractions.
Room Quality
7.87
Rooms were good and comfortable, although a little small.
Amenities
8.1
Amenities including the pool and gym enhanced the overall experience.
Value for Money
8.16
Overall, a good value considering the service and amenities offered.
Food and Beverage
8.41
Breakfast was excellent and meals were worth the price.
Overall Experience
8.38
Overall a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:50

Property Description

Luxurious Accommodation with Spectacular Views

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing swim in the outdoor pool or maintain your fitness routine at the well-equipped fitness centre.

Comfortable Rooms with Modern Amenities: Unwind in guest rooms featuring a flat-screen TV, air conditioning, and a private bathroom. Wake up to city views and enjoy the convenience of tea & coffee making facilities.

Convenient Facilities and Multilingual Staff: Start your day with a delicious buffet breakfast, utilize the business centre, or unwind at the bar. Our multilingual staff are ready to assist you in Afrikaans, English, or French.

Experience the perfect blend of comfort and convenience at Onomo Hotel Kigali. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KGL

Location

Guest Reviews

8.2
Based on 515 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 8.1
Value for Money: 8.16
Food and Beverage: 8.41
Overall Experience: 8.38
M
Mubarak • solo_traveller • ng
9
A Comfortable Stay in Kigali
Pros:

I enjoyed my stay at Onomo Hotel Kigali. The hotel has a modern design, a pleasant atmosphere, and a good setting for relaxing after a days work. The staff were welcoming, and the hotel provided a comfortable base for my five-night stay in Kigali.

Cons:

There is room for improvement in some aspects of the guest experience, particularly in room service and awareness interms of room service.

2026-10-17 • via Nuitee
K
Konrad • extended_group • de
9
Empfehlenswert
Pros:

Tolles Hotel

Cons:

Obwohl DZ war immer alles nur einfach vorhanden

2026-10-17 • via Nuitee
V
Vara • solo_traveller • ke
1
2026-10-12 • via Nuitee
Y
Yvonne • solo_traveller • gh
1
Terrible. Do not book
Pros:

Nothing

Cons:

Everything. Rude reception staff. Cockroaches in the room. Very bad experience

2026-09-18 • via Nuitee
A
Aggrey • solo_traveller • ug
6
Amazing hotel
Pros:

Great place

Cons:

Great place

2026-09-12 • via Nuitee
J
Jacqueline • extended_group • ug
1
I couldn’t even stay. I opted for another hotel
Pros:

Nothing went well

Cons:

Rooms and cleanliness that is lacking

2026-09-11 • via Nuitee
R
Richard • solo_traveller • dk
7
2026-09-11 • via Nuitee
S
Soko • solo_traveller • zm
10
The place is clean, affordable, and the manger is doing a great job🙌💫
Pros:

It’s clean

Cons:

Nothing

2026-09-11 • via Nuitee
B
Bellah • solo_traveller • ke
10
Pros:

Staff, cleanliness, location, food.

Cons:

Lack of a spa

2026-09-08 • via Nuitee
A
ajayjainIN • solo_traveller • in
8
Perfect Stay for Business Travellers.
Pros:

Breakfast, View and warm staff

Cons:

Nothing as such

2026-08-27 • via Nuitee
A
ARRA • extended_group • ga
8
Tout simplement magnifique
Pros:

la vue sur Kigali depuis la terrasse de l'hotel

2026-08-27 • via Nuitee
A
Abdoulaye Sivory • extended_group • gn
7
Pros:

La vue

Cons:

Équipement n'était pas au complet.

2026-08-21 • via Nuitee
A
Atsena Abogo • solo_traveller • ca
9
2026-08-13 • via Nuitee
T
Thomas • solo_traveller • it
9
Pros:

Hotel con ampio ristorante e terrazzo, piscina a sfioro con vista su Kigali. Ottimo cibo sia internazionale, sia locale, buoni cocktail e colazione a buffet con ampia scelta. Staff molto disponibile. Pulitissimo.

Cons:

La stanza è un po' piccola, ma comunque con tutto quello che serve

2026-08-12 • via Nuitee
N
Ndabaga • solo_traveller • rw
8
2026-08-09 • via Nuitee
D
Dosanjh • solo_traveller • ug
8
2026-08-05 • via Nuitee
T
Tapiwa • solo_traveller • zm
8
2026-08-04 • via Nuitee
T
Tapiwa • extended_group • zm
7
2026-08-04 • via Nuitee
K
Khali • couple • ug
6
Unfortunately it didn’t meet my expectations. However, a few staff were helpful and friendly throughout my stay.
Pros:

It’s central location & a comfortable bed.

Cons:

The lady at the reception that checked me in wasn’t polite to me and my partner on arrival. She came off rude and condescending.

2026-07-19 • via Nuitee
A
Anyak • solo_traveller • ss
9
2026-07-07 • via Nuitee