Hotel Neugrabener Hof

Hotels
7.2 (254 reviews)
Cuxhavener Str. 369 , Hamburg , de

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Unclean rooms
Poor customer service
Cold rooms on arrival

Categories

Cleanliness
5.21
Several reviews mentioned unclean rooms with issues like spiders and mold.
Service
8.48
The staff were described as friendly and accommodating in most reviews.
Location
8.02
Generally good location for accessing transportation and nearby amenities.
Room Quality
6.97
Rooms were noted to be clean and comfortable, though some were too cold upon arrival.
Amenities
7
Basic amenities provided; however, some reviews expressed a lack of better maintenance.
Value for Money
7.46
Decent value was noted in comparison to prices in surrounding areas.
Food and Beverage
7.51
Breakfast received positive mentions but had room for improvement, like fresher bread options.
Overall Experience
6.98
Mixed experiences with some positive highlights overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:46

Property Description

Convenient Location
Located just 20 km outside of Hamburg’s city centre, Hotel Neugrabener Hof offers easy access to both the bustling city life and the serene Altes Land fruit orchards.

Comfortable Accommodation
Renovated rooms with free WiFi, cable TV, and private bathrooms provide guests with a cozy stay. The classic furnishings add a touch of elegance to the rooms.

Accessible Amenities
Guests can enjoy a fresh breakfast buffet, free private parking, and proximity to Hamburg-Neugraben Train Station for convenient travel options.

Experience the best of Hamburg at Hotel Neugrabener Hof - book your stay now for a perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.2
Based on 254 reviews
Cleanliness: 5.21
Service: 8.48
Location: 8.02
Room Quality: 6.97
Amenities: 7
Value for Money: 7.46
Food and Beverage: 7.51
Overall Experience: 6.98
J
Jens_1234 • solo_traveller • de
7
2026-05-30 • via Nuitee
M
Michael • solo_traveller • de
10
Pros:

Die Zimmer sind super ausgestattet (Kühlschrank, Schreibtisch usw). Die Lage ist auch sehr schön, keine langen Wege zu den Öffentlichen, Restaurants und Supermärkte sind auch in der Nähe. Getränke Markt, MC Donalds und Baumarkt auf der anderen Straßenseite.

2026-05-29 • via Nuitee
D
Duda • solo_traveller • de
2
Cons:

Ziemlich in die Jahre gekommen, müsste dringend renoviert werden

2026-05-24 • via Nuitee
K
Kim-Alice • solo_traveller • de
10
2026-05-21 • via Nuitee
M
Mansoor • couple • de
10
2026-05-19 • via Nuitee
J
Judith • solo_traveller • de
8
2026-05-19 • via Nuitee
N
Nadine • family_with_children • de
8
Pros:

Super Hotel für einen kurzen Abstecher in Harburg :)

2026-05-18 • via Nuitee
M
Maren • couple • de
9
2026-05-17 • via Nuitee
M
M. Weise • solo_traveller • de
8
2026-05-12 • via Nuitee
T
Tanja • family_with_children • de
5
Für ein Wochenende ist der Aufenthalt okay gewesen
Pros:

Das Frühstück war sehr gut genug Auswahl

Cons:

Die Möbel waren nicht mehr so schön. Und die Einrichtung war nicht auf dem neuesten Stand. Die Jalousien am Bad Fenster war alt und nicht kaputt

2026-05-11 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-05-11 • via Nuitee
C
Christin • solo_traveller • de
10
2026-05-11 • via Nuitee
I
Ireneusz • extended_group • pl
8
Bardzo miły personel,nawet zadzwonili jak nie dojachalismy na czas,polecamy
Pros:

Było czysto i miło

2026-05-09 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-05-08 • via Nuitee
M
Manfred • family_with_children • de
8
Pros:

Kann ich nicht sagen, wurden wegen Wasserschaden umgesiedelt.

2026-04-30 • via Nuitee
J
Johann • solo_traveller • at
9
2026-04-30 • via Nuitee
N
Nola • solo_traveller • de
7
Pros:

Die Nähe zur S-Bahn ist gut,nachts war es ruhig und wir konnten gut schlafen.Die Auswahl des Frühstücks hat uns sehr gefallen.Das Hotelpersonal war sehr freundlich.Unser Auto konnte problemlos auf dem Grundstück parken.

Cons:

Leider hat der Fernseher nicht funktioniert und die Duschbrause dürfte ruhig etwas größer sein.

2026-04-27 • via Nuitee
E
Elisa • solo_traveller • de
6
2026-04-26 • via Nuitee
D
Detlev • couple • de
5
2026-04-26 • via Nuitee
P
Peter • couple • nl
7
doorsnee hotel
Pros:

afstand tot station

Cons:

directe omgeving teleurstellend.
geen waterkoker op de kamer

2026-04-24 • via Nuitee