AC Hotel by Marriott New York Downtown

Hotels
AC Hotels by Marriott
8.5 (2025 reviews)
151 MAIDEN LANE , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Outstanding Service
Spacious room
Clean and nice atmosphere
Cons:
Cleanliness issues
Small rooms for families
Limited food options

Categories

Cleanliness
7.71
Some complaints about cleanliness, such as lack of proper cleaning and issues in rooms.
Service
9.18
Outstanding service noted, particularly by staff, contributing to a memorable experience.
Location
9.22
Great location mentioned multiple times; close to tourist attractions.
Room Quality
8.17
Rooms are spacious but some guests found them small for families.
Amenities
8.7
Positive mentions of amenities, though some lacked like a microwave.
Value for Money
8.66
Generally good value considering location and overall experience.
Food and Beverage
7.71
Some complaints about the breakfast and limited offerings.
Overall Experience
8.68
Positive overall experience with willingness to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 02:23

Property Description

Modern Comfort in the Heart of New York City

Luxurious Rooms and Amenities
Indulge in the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and city views. Relax in a private bathroom with complimentary toiletries and enjoy a grab-and-go breakfast during your stay.

Convenient Location and Business Facilities
Located just 1.4 km from the National September 11 Memorial & Museum, our 4-star hotel offers easy access to top attractions like One World Trade Center and Brooklyn Bridge. Take advantage of our fitness center, business facilities, and multilingual staff for a seamless stay.

Book Your Stay at AC Hotel by Marriott New York Downtown
Experience upscale accommodation and exceptional service in the bustling city of New York. Reserve your room now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Property Video

Guest Reviews

8.5
Based on 2025 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
L
Lisa family_with_children de
9
2026-05-29 via Nuitee
M
Matthew couple us
7
Cozy accommodations and friendly staff, but I definitely didn't feel spoiled.
Pros:

Great location and friendly staff

Cons:

One of the three elevators was out of service which made getting to and from the room difficult. The shower wasn't fully functional, the overhead shower head wasn't operational, and the in-room refrigerator was annoyingly loud for how small it was

2026-05-26 via Nuitee
M
Miriam solo_traveller us
10
2026-05-25 via Nuitee
M
Mark couple us
10
Excellent accommodations and staff.
2026-05-24 via Nuitee
G
Gillian couple im
10
Great stay and lovely location - a relaxed stay in New York
Pros:

Perfect location for where we wanted (we travelled over to take part in the Parkrun) It was lovely to be away from the busy streets yet still lots going on, just a bit quieter which was nice. Staff very friendly and helpful, we had a slight issue with the lift but it was sorted straight away. Great hotel.

Cons:

Everything was lovely, no complaints at all

2026-05-22 via Nuitee
J
Janusz family_with_children pl
9
Było dobrze.
Pros:

Lokalizacja na duży plus. Całkiem cicho, pomimo dolnego Manhattanu

Cons:

Oczekiwanie opłaty za opóźniony o godzinę check out. W Europie raczej nie spotykany. W Europie Masz zgodę albo nie masz ale opłaty hotele nie oczkują.
Dziwny zwyczaj pobierania kaucji przez hotel, której zwrotu chyba nadal nie otrzymałem.

2026-05-21 via Nuitee
S
Shantel couple us
10
2026-05-20 via Nuitee
T
Tayler extended_group us
10
2026-05-19 via Nuitee
R
Reyhane extended_group tr
9
2026-05-19 via Nuitee
B
BAISHEKA couple us
10
Pros:

Super clean great location modern large for ny hotel glass windows love the bed and tv

Cons:

The front desk room wasn’t ready too busy
Not a happening bar or restaurant but lots of potential

2026-05-19 via Nuitee
Z
Zachary solo_traveller us
10
2026-05-15 via Nuitee
C
Christopher couple us
9
2026-05-14 via Nuitee
N
Nicole family_with_children us
10
Very nice, clean and accommodating hotel with friendly/helpful staff
Pros:

The view, location, and quietness.

Cons:

I can think of nothing I didn't like.

2026-05-13 via Nuitee
G
Gerard extended_group ie
9
2026-05-12 via Nuitee
P
Parth extended_group us
10
2026-05-12 via Nuitee
D
Drew couple us
10
2026-05-10 via Nuitee
A
Andres solo_traveller co
8
Pros:

Las habitaciones son grandes

Cons:

Las habitaciones son muy oscuras!

2026-05-10 via Nuitee
A
Arobo couple us
7
2026-05-08 via Nuitee
T
Tom extended_group gb
9
nice hotel for a one night stay
Pros:

nice quiet location, room was nice

Cons:

couldn’t find the associated parking facility so had to park elsewhere but that was the only thing

2026-05-06 via Nuitee
R
Robert family_with_children es
8
2026-05-02 via Nuitee