Garner Hotel Mazatlan Beach by IHG

Hotels
•
Garner
8.6 (1223 reviews)
Av. S?balo Cerritos #3170-A , Mazatlán , MX
+52 669 989 3800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Tasty breakfast (included)
Pool and beachfront location
Clean rooms and facilities
Comfortable beds and pillows
Good price-quality relation
Cons:
Hot hallways/poor corridor ventilation
Parking access requires staff to open barrier
Elevator odor and occasional paint smell
Inconsistent breakfast variety / disturbances
Limited pool-bar staffing
Some rooms far from the sea / misleading expectations
Occasional unhelpful reception staff

Categories

Cleanliness
8.7
Generally praised — multiple mentions of very clean rooms, pool and facilities; a few isolated issues (elevators odor, paint smell) lowered perfection slightly.
Service
9.3
Staff repeatedly described as friendly and attentive (reception, maintenance, gardening); several reviews explicitly praise the attention and security, supporting a strong service score.
Location
9.1
Very positive: rooms facing the beach, nice beachfront and good overall location were frequently highlighted, though some guests received rooms farther from the sea than expected.
Room Quality
8
Mixed: comfortable beds and clean rooms reported, but multiple complaints about hot hallways, occasional lack of AC in common areas and some rooms being far from the sea affected this score.
Amenities
8.3
Pool and beach access are strong positives; however parking logistics, limited pool-bar staffing and occasional maintenance odors reduce the amenities rating slightly.
Value for Money
8.6
Perceived as good value by several guests (one explicitly cites price-quality); no major price complaints, so this aligns with the overall target rating.
Food and Beverage
8.7
Breakfast is frequently praised as tasty and included, though some guests noted limited variety, refrigeration issues in service areas, or disturbances (band) that impacted particular experiences.
Overall Experience
8.1
Overall positive guest sentiment: many recommend the hotel and praise staff, cleanliness and beachfront setting; recurring operational issues (parking access, hot hallways, occasional service hiccups) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Amenities and Services

Park Inn By Radisson Mazatlán offers a range of luxurious amenities and services to ensure a comfortable stay for all guests. From the outdoor swimming pool to the concierge service and 24-hour front desk, every need is catered to with utmost care and attention.

Modern Rooms with Stunning Views

The hotel boasts modern rooms equipped with all the necessary comforts such as air conditioning, flat-screen TV, and a private bathroom. Some rooms even offer balconies with breathtaking city views, providing guests with a truly memorable experience.

Ideal Location for Relaxation and Exploration

Conveniently located just 200 meters from Cerritos/Brujas Beach, Park Inn By Radisson Mazatlán is the perfect destination for both relaxation and exploration. With nearby attractions like Pato Blanco Beach and Punta del Sabalo, guests can immerse themselves in the beauty of Mazatlán.

Experience luxury and comfort at Park Inn By Radisson Mazatlán. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Location

Guest Reviews

8.6
Based on 1223 reviews
Cleanliness: 8.7
Service: 9.3
Location: 9.1
Room Quality: 8
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.1
I
iribe • couple • mx
8
2026-10-31 • via Nuitee
R
Rosa Esmeralda • solo_traveller • mx
9
2026-10-30 • via Nuitee
S
Salvador • couple • mx
10
Pros:

El servicio del personal, el desayuno riquísimo!!!

Cons:

El estacionamiento tienes que estar pidiendo acceso para poder ingresar.

2026-10-30 • via Nuitee
A
Adalberto • solo_traveller • mx
10
Pros:

El desayuno y la atención

Cons:

El calor que hace en los pasillo rumbo a la habitación

2026-10-28 • via Nuitee
V
Verduzco • couple • mx
10
2026-10-25 • via Nuitee
V
Verduzco • couple • mx
10
2026-10-25 • via Nuitee
I
Ignacio • couple • es
7
Bien situado. No tan bien su logística
Pros:

Las habitaciones dan a la playa

Cons:

Los elevadores huelen a coladera. No hay nadie que atienda en remoto la barrera del estacionamiento. Tienes que bajarte del coche, a la hora que sea e ir hasta recepción a que te abran.

2026-10-21 • via Nuitee
A
Abel • couple • mx
9
Pros:

Alberca y Playa

Cons:

Olor a pintura por el mantenimiento y que faltaba café en recepción

2026-10-20 • via Nuitee
D
Delmex • couple • mx
10
Pros:

Excelente Hotel 100% Recomendado

Cons:

Que para la entrada al estacionamiento tienes que marcar o bajarte para que abran

2026-10-20 • via Nuitee
C
Cristian • extended_group • mx
10
Pros:

Todo bien

Cons:

Lo caliente del pasillo hacia mi habitación

2026-10-19 • via Nuitee
G
gamboa mora • family_with_children • mx
10
Cumplió con mis expectativas en todos los sentidos
Pros:

Excelente la seguridad y atencion al cliente

Cons:

Todo bien

2026-10-18 • via Nuitee
I
Iyubanit • couple • cl
8
Pros:

Atención del personal

Cons:

No había aire acondicionado e el lobby, los pasillos y los ascensores

2026-10-13 • via Nuitee
G
GP • solo_traveller • mx
9
Pros:

La limpieza y el desayuno incluido.

2026-10-12 • via Nuitee
A
Adriana • solo_traveller • mx
10
Pros:

Todo muy bien, personal amable, instalaciones limpias, cama muy cómoda, desayuno muy bueno.

2026-10-08 • via Nuitee
Z
Zapata • couple • mx
9
Excelente
Pros:

La alberca, la cama

Cons:

Que a la hora de reservar me dijeron que frente al mar, pero la vista era muy retirada, deberían ser mas específicos
Me imagine que seria la habitación de adelante

2026-10-08 • via Nuitee
T
Tere • solo_traveller • mx
10
Excelente hotel 🏨 excelente estancia
Pros:

Las instalaciones son muy bonitas, las habitaciones súper limpias, el comedor agradable, el desayuno rico y la atención del personal es excepcional, desde la recepcionista hasta el personal de jardinería, mantenimiento!😃
La alberca está muy limpia, y la vista al mar es otra cosa maravillosa!! 🥰🌊
Sin duda regresamos...🫂👋

Cons:

1 día en el pasillo de las habitaciones estaba algo caluroso, algo sin importancia ya que solo es pasar para llegar a la habitación 🛏️

2026-10-08 • via Nuitee
R
Ricardo • solo_traveller • mx
7
2026-10-08 • via Nuitee
M
Manrique • solo_traveller • mx
9
2026-09-19 • via Nuitee
J
Jose • solo_traveller • mx
7
Pros:

Beds, pillows, breakfast,

Cons:

Hallways way to hot

2026-09-18 • via Nuitee
L
Lyleny Angelica • solo_traveller • mx
9
2026-09-18 • via Nuitee