Residence Inn by Marriott Nashville at Opryland

Hotels
•
Residence Inn
8.6 (459 reviews)
2500 Music Valley Drive , Nashville , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Cons:
Issues with cleanliness
Double charging and room amenities

Categories

Cleanliness
7.74
Some reviews mentioned broken fixtures and outdated conditions, affecting cleanliness perception.
Service
9.21
Staff received positive comments for being friendly and helpful, especially during issues.
Location
9.25
Guests appreciated the proximity to attractions and convenience.
Room Quality
8.2
Rooms were noted as spacious and comfortable, though some concerns about outdated amenities.
Amenities
8.23
Included but needed improvements like extra linens and a functioning TV remote.
Value for Money
8.19
General satisfaction with the experience versus cost, though double charging raised concerns.
Food and Beverage
9.24
Breakfast variety and quality received high marks from multiple reviews.
Overall Experience
8.71
Overall satisfaction despite some issues indicates a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 04:16

Property Description

Fitness Centre and Barbecue Facilities
Stay fit and active during your stay at Residence Inn by Marriott Nashville at Opryland with access to a fitness centre and barbecue facilities. Whether you prefer a workout indoors or a delicious BBQ outdoors, we have you covered.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a flat-screen TV, private bathroom with free toiletries, and a dishwasher for your convenience. Enjoy a comfortable stay with all the modern amenities you need.

Convenient Services and Activities
Start your day right with an American breakfast buffet and take advantage of our free grocery order and delivery service. Have some fun playing mini-golf or seek recommendations from our friendly staff at the 24-hour front desk. Book now for a memorable stay near Grand Ole Opry!

Important information:

Pets weighing under 9 kg (20 Ibs) are permitted for a nonrefundable fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 459 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 8.71
L
Lisa Marie • couple • us
5
Won’t be staying again. Not sure booking.com is a good option either. No one answers when you have an issue
Pros:

Location was great

Cons:

Couldn’t find my reservation because booking.com spelled it incorrectly. Tried to charge a pet fee equal to my stay. No where did it have that on my reservation

2026-05-29 • via Nuitee
J
Joyce • couple • gb
8
2026-05-26 • via Nuitee
H
Hatch • solo_traveller • us
10
Pros:

The size of the room and the location.

Cons:

Everything was amazing.

2026-05-25 • via Nuitee
T
Trevan • couple • us
5
I enjoyed the hotel but I definitely feel like a few things need to be updated
Pros:

Nice area everyone super nice clean room.

Cons:

My AC didn’t work and to many children at the pool and it wasn’t heated and the pool room was already freezing.

2026-05-25 • via Nuitee
W
Watson • solo_traveller • us
8
Pros:

Staff

Cons:

Pool was closed by health dept. Due to contamination

2026-05-20 • via Nuitee
J
Jerry • couple • us
10
Great rooms and staff
Pros:

Their patio was a great place the just hang out

Cons:

The coffee pod they offer in the rooms- nasty. At least they keep fresh coffee in the lobby.

2026-05-10 • via Nuitee
S
Samuel • family_with_children • us
9
Love the building and some of the staff was great.
Pros:

The rooms was great

Cons:

When I had a issue between booking and the hotel the night crew didn't really try to figure out me getting charged twice. The crew at my checkout investigated it and got it all fixed and I got one of my payments refunded.

2026-05-08 • via Nuitee
V
Valarie • solo_traveller • us
9
Wonderful stay and gpod location
Pros:

The property was clean and comfortable! The check in process was great! Overall good experience will be returning 😊

Cons:

N/A

2026-04-29 • via Nuitee
A
Amanda • couple • us
9
2026-03-28 • via Nuitee
M
Melissa • family_with_children • us
9
2026-03-24 • via Nuitee
F
Florence • solo_traveller • us
7
Would not go back
Pros:

The property was neat and clean

Cons:

The staff was impolite.

2026-03-23 • via Nuitee
A
Ashley • solo_traveller • us
4
Pros:

Beautiful

Cons:

The custodians tried to come in my room at 9 in the morning stating I checked out and I didn't. Check out time is NOT until 11am. Thankfully I had the latch on the door. My kids were sleeping and woke up to pure terror!

2026-03-23 • via Nuitee
L
Lacey • family_with_children • us
10
Superb
Pros:

Everyone was so nice and helpful. Our room was very clean and comfortable. Will definitely being staying here when in Nashville.

2026-03-20 • via Nuitee
S
Shundreka • family_with_children • us
10
2026-03-19 • via Nuitee
M
Michelle • couple • us
3
2026-03-18 • via Nuitee
W
Woosley • couple • us
1
Unable to stay
Pros:

Unable to stay due to strong animal odors in each room attempted. Daughter’s allergies immediately flared up.

Cons:

Animal odors. Does not appear to be thoroughly cleaned between guests.

2026-03-18 • via Nuitee
B
Bonesha • extended_group • us
10
2026-03-13 • via Nuitee
P
Patricia • couple • us
10
2026-03-04 • via Nuitee
B
Brandy • couple • us
7
We would stay again.
Pros:

We stayed 3 nights and each morning breakfast had some new choices, which was nice. The breakfast area is spacious and well maintained. The parking lot was ample and easy to get in and out of. The bed was comfortable. The shower was hot and had great water pressure.

Cons:

The holder for the toilet paper was loose and far away from the toilet. The TP would fall off and roll away. The TV was a huge frustration! I never could figure out if it was an internet problem or a remote control problem but it was slow and cumbersome to use. Also, the choices were limited. There was an event I wanted to watch on Peacock and that service was not even a choice.

2026-03-03 • via Nuitee
K
Kim • solo_traveller • us
8
Overall a great place to stay and I will be staying here again if/when I come back.
Pros:

The breakfast bar was great. Great choices. The ham, egg, and cheese croissant was good. Coffee was great. My family had different items each day, and all choices were good. Great variety. The room is a good size. Staff was friendly and greeted us with a smile. They even did a little extra for my brother who was celebrating his birthday. That was above and beyond and greatly appreciated. It truly meant a lot.

Cons:

A couple of things could be improved on the chair that sits at the desk. The one I had wobbled a little and after sitting in it for a few minutes it sank back down to the ground. It could be a safety issue for some, but I could deal with it this time with caution. The remote for the TV was not in the room. I am not sure how the TV was turned on, but it was when I came back in. It may have been misplaced. When I went to call the front desk, I pushed the button that has "front desk" on it. The recording came on and said. "room status" and repeated that until I hung up. I ended up walking down to the front desk, and a gentleman staff member helped me by finding another remote for the TV. I came back downstairs to let him know that it was working. Very friendly and helpful. And I appreciate that.

2026-01-21 • via Nuitee