Sonesta Hotel Ibagué

Hotels
•
GHL Hoteles
9 (2198 reviews)
Carrera 8 # 57-57 Centro comercial Acqua , Ibagué , co
+57 608 2771110

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
High food prices
Inconsistent maintenance

Categories

Cleanliness
9.25
Positive mentions of cleanliness and attentive staff were frequent.
Service
9.75
Extensive praise for the friendliness and helpfulness of the staff.
Location
9.25
Many reviews highlight excellent location with good access to nearby attractions.
Room Quality
8.75
Rooms were generally described as good, with some mentioning views and comfort.
Amenities
8.75
Amenities like the pool received mixed feedback, but overall were satisfactory.
Value for Money
8.75
Some feedback suggests food prices could be lower, affecting perceived value.
Food and Beverage
8.25
Feedback indicated food prices were high, yet quality was appreciated.
Overall Experience
9.25
Overall experiences were very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:38

Property Description

Luxurious 5-Star Accommodation:
Experience top-notch service at Sonesta Hotel Ibagué. Indulge in the comfort of air-conditioned rooms equipped with modern amenities, ensuring a relaxing stay.

Relaxation and Recreation:
Unwind in the sauna, take a refreshing dip in the outdoor pool, or soak up the sun on the terrace. For those looking to dine, the on-site restaurant offers a delightful culinary experience.

Convenience at Your Fingertips:
With a 24-hour front desk, free WiFi, and a business centre, guests can enjoy a seamless stay. Additionally, the hotel provides a paid airport shuttle service for easy transportation.

Book now to elevate your stay at Sonesta Hotel Ibagué and create unforgettable memories.

Important information:

Foreigners and nonresident Colombians are exempt from VAT if the purpose of their trip is: (a) to receive medical treatment, (b) rest or leisure activities as tourists, (c) to attend or participate in cultural, scientific, sports, conventions or business (d) tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the "PT" code with a validity of 90 days. If there is any modification to the applicable regulations, we will proceed to inform you immediately.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Room service is available daily until 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IBE

Location

Guest Reviews

9
Based on 2198 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
A
Anguie Natalia • solo_traveller • co
10
2026-08-07 • via Nuitee
W
Wei • solo_traveller • nz
8
good value for money in general
Pros:

location is excellent right next to a mall where there is a professional gym.

Cons:

food choices are limited and most staff do not speak english

2026-08-06 • via Nuitee
J
Julio Cesar • family_with_children • co
10
Excelente Estancia
Pros:

Es un hotel muy bueno, comodo, limpio el desayuno es genial. La atencion es muy buena. Sin duda el mejor hotel de Ibague. Las zonas humedas son espectaculares.

2026-08-06 • via Nuitee
S
Stepfanine Geraldine • family_with_children • co
10
Aniversario Perfecto
Pros:

Las instalaciones impecables y la atención por parte de su personal, fue perfecta, tanto para mi esposo, como para mis hijos, el viaje fue exepcional. La comidad del buffet deliciosa y de mucha variedad, para grandes y chicos.

Cons:

Hasta el momento todo me encanto, volveria, sin pensarlo dos veces.

2026-08-05 • via Nuitee
H
Hector • couple • co
10
Excelente
Pros:

Todo

Cons:

Nada

2026-08-05 • via Nuitee
Y
Yuli • family_with_children • co
9
reconfortante
2026-08-04 • via Nuitee
L
Louis • solo_traveller • nl
10
Super hotel
Pros:

Super hotel.
Personeel heel vriendelijk en erg behulpzaam

Cons:

Niets, alles was erg goed

2026-08-04 • via Nuitee
M
Morel • couple • fr
10
Pour passer un séjour incroyable à Ibagué
Pros:

Un superbe hôtel avec toutes les commodités que l’on peut espérer : chambre spacieuse avec tous les équipements nécessaires : kit de toilettes, sèche cheveux, fer à repasser, des extérieurs incroyables : piscine en roof top, 4 jacuzzis, un bar proposant des cocktails délicieux et un petit déjeuner copieux et variés. Le personnel est aux petits soins. L’hôtel dispose d’un accès direct au centre commercial Agua ce qui permet aux clients d’accéder aux restaurants et bars sans devoir passer par la rue. Enfin, l’hôtel met à disposition gratuitement un parking situé dans le centre commercial avec accès direct au lobby.

Cons:

RAS: tout est parfait

2026-08-03 • via Nuitee
E
Entry Pass • solo_traveller • co
8
Pros:

El servicio al cliente.

Cons:

Las ventanas cerradas de los cuartos, sería chévere que existiera un balcón.

2026-08-03 • via Nuitee
H
HENRY WILLIAMS • family_with_children • pt
10
2026-08-02 • via Nuitee
D
Diana Sthefania • family_with_children • co
6
Agradable pero me tocó una habitación sin remodelar y el mobiliario, pisos y baño estaban muy viejos
Pros:

La ubicación y zonas húmedas están muy bien

Cons:

La habitación que me asignaron no correspondía con las publicitadas, pisos, baño, muebles gastados, pelados, rotos. Muy desafortunado una habitación vieja.

2026-07-25 • via Nuitee
E
Eromil • family_with_children • aw
8
2026-07-25 • via Nuitee
L
Ledy Tatiana • solo_traveller • co
10
Pros:

El desayuno, gran variedad, buena atención y la piscina estuvo todo super.

2026-07-24 • via Nuitee
O
Oscar • solo_traveller • co
9
2026-07-24 • via Nuitee
A
ANGIE • extended_group • co
10
Excelente
Pros:

La comodidad

Cons:

Todo estuvo súper

2026-07-24 • via Nuitee
H
Hector • solo_traveller • co
9
2026-07-23 • via Nuitee
N
Natalia • couple • co
9
2026-07-22 • via Nuitee
B
Brayan • extended_group • co
10
Muy buen hotel!
Pros:

Todo es un buen hotel!

Cons:

Lo único que cobran el café que dejan en la cafetera, es la primera vez que me cobran eso.

2026-07-21 • via Nuitee
B
Brayan • extended_group • co
7
2026-07-21 • via Nuitee
M
Manuel • family_with_children • co
8
Pros:

Ubicación y atención de los empleados.

Cons:

La calidad/precio del servicio del restaurante.

2026-07-21 • via Nuitee