Sonesta Hotel Ibagué

Hotels
•
Sonesta International
9 (2050 reviews)
Carrera 8 # 57-57 Centro comercial Acqua , Ibagué , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
High food prices
Inconsistent maintenance

Categories

Cleanliness
9.25
Positive mentions of cleanliness and attentive staff were frequent.
Service
9.75
Extensive praise for the friendliness and helpfulness of the staff.
Location
9.25
Many reviews highlight excellent location with good access to nearby attractions.
Room Quality
8.75
Rooms were generally described as good, with some mentioning views and comfort.
Amenities
8.75
Amenities like the pool received mixed feedback, but overall were satisfactory.
Value for Money
8.75
Some feedback suggests food prices could be lower, affecting perceived value.
Food and Beverage
8.25
Feedback indicated food prices were high, yet quality was appreciated.
Overall Experience
9.25
Overall experiences were very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:38

Property Description

Luxurious 5-Star Accommodation:
Experience top-notch service at Sonesta Hotel Ibagué. Indulge in the comfort of air-conditioned rooms equipped with modern amenities, ensuring a relaxing stay.

Relaxation and Recreation:
Unwind in the sauna, take a refreshing dip in the outdoor pool, or soak up the sun on the terrace. For those looking to dine, the on-site restaurant offers a delightful culinary experience.

Convenience at Your Fingertips:
With a 24-hour front desk, free WiFi, and a business centre, guests can enjoy a seamless stay. Additionally, the hotel provides a paid airport shuttle service for easy transportation.

Book now to elevate your stay at Sonesta Hotel Ibagué and create unforgettable memories.

Important information:

Foreigners and nonresident Colombians are exempt from VAT if the purpose of their trip is: (a) to receive medical treatment, (b) rest or leisure activities as tourists, (c) to attend or participate in cultural, scientific, sports, conventions or business (d) tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the "PT" code with a validity of 90 days. If there is any modification to the applicable regulations, we will proceed to inform you immediately.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Room service is available daily until 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IBE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for COP 65,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2050 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
M
Mejia • couple • co
10
Todo Super
Pros:

Todo

2026-05-16 • via Nuitee
V
Vargas • family_with_children • co
10
2026-05-14 • via Nuitee
J
JORGE ALEJANDRO • extended_group • co
10
Estuve
Pros:

Las instalaciones y la atención del personal

Cons:

Las zonas húmedas deberían estar disponibles un poco más tarde

2026-05-14 • via Nuitee
M
Martin Rodriguez • solo_traveller • co
10
Pros:

Excelente atencion

Cons:

Sin quejas

2026-05-14 • via Nuitee
S
steve • family_with_children • us
9
2026-05-13 • via Nuitee
R
Richard • solo_traveller • cl
10
Pros:

Genial hermoso nada q decir su gente Maravillosa

Cons:

Todo espectacular....

2026-05-12 • via Nuitee
J
Jeison • couple • co
10
2026-05-11 • via Nuitee
J
JUAN CARLOS • extended_group • es
8
Cons:

Tienen un problema serio con la luz del sistema antiincendios/detector de humos en el techo de las habitaciones que parpadea como una discoteca. No fue la única queja, varios huéspedes se quejaron. También es cierto que el personal intentó ayudar tapando con cinta la luz.

2026-05-11 • via Nuitee
M
Michael • couple • us
10
2026-05-11 • via Nuitee
G
GARCIA ORDOÑEZ • family_with_children • co
10
2026-05-08 • via Nuitee
C
Ciro Alfonso • solo_traveller • co
10
Pros:

Excelente

Cons:

Me encantó

2026-05-06 • via Nuitee
C
Claudia • solo_traveller • co
10
Pros:

la Piscina es espectacular, la temperatura del agua, la vista, las instalaciones con el jacuzzi

2026-05-05 • via Nuitee
J
JOHANA • solo_traveller • co
10
Pros:

Maravilloso el lugar, muy atentos.

Cons:

Que se cobrará todo inmediatamente.
Considero que se pague al finalizar la estadía

2026-05-04 • via Nuitee
E
Edwin Andres • family_with_children • co
9
2026-05-04 • via Nuitee
D
daniel • couple • co
10
Pros:

El servicio de sus colaboradores

2026-05-04 • via Nuitee
H
Heriberto • solo_traveller • pa
10
Pros:

Todo, la comida, las instalaciones, excelente servicio sigan así 👍

Cons:

N/A

2026-05-04 • via Nuitee
Y
Yenny Alexandra • solo_traveller • co
9
Sonesta Ibagué una experiencia
Pros:

Todo en un solo lugar

Cons:

Pagos independientes Bar piscina al igual que la música de ambientación. El tipo de colchón depende de cada persona en mi caso era blandito y prefiero rígido

2026-05-04 • via Nuitee
J
JEIMMY CAROLINA • couple • co
7
Cons:

El desayuno muy desordenado, y no había suficiente comida, las personas de la cocina y restaurante muy amables y hacen lo que pueden pero hubo falta de orden

2026-05-03 • via Nuitee
T
TATIANA • family_with_children • co
10
Pros:

Todo

Cons:

Que no garanticen el consumo de desayuno a todos sus huéspedes

2026-05-03 • via Nuitee
A
Andrea • solo_traveller • us
10
Pros:

El trato del personal

2026-05-01 • via Nuitee