Sonesta Hotel Ibagué

Hotels
•
GHL Hoteles
9 (2215 reviews)
Carrera 8 # 57-57 Centro comercial Acqua , Ibagué , CO
+57 608 2771110

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
High food prices
Inconsistent maintenance

Categories

Cleanliness
9.25
Positive mentions of cleanliness and attentive staff were frequent.
Service
9.75
Extensive praise for the friendliness and helpfulness of the staff.
Location
9.25
Many reviews highlight excellent location with good access to nearby attractions.
Room Quality
8.75
Rooms were generally described as good, with some mentioning views and comfort.
Amenities
8.75
Amenities like the pool received mixed feedback, but overall were satisfactory.
Value for Money
8.75
Some feedback suggests food prices could be lower, affecting perceived value.
Food and Beverage
8.25
Feedback indicated food prices were high, yet quality was appreciated.
Overall Experience
9.25
Overall experiences were very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:38

Property Description

Luxurious 5-Star Accommodation:
Experience top-notch service at Sonesta Hotel Ibagué. Indulge in the comfort of air-conditioned rooms equipped with modern amenities, ensuring a relaxing stay.

Relaxation and Recreation:
Unwind in the sauna, take a refreshing dip in the outdoor pool, or soak up the sun on the terrace. For those looking to dine, the on-site restaurant offers a delightful culinary experience.

Convenience at Your Fingertips:
With a 24-hour front desk, free WiFi, and a business centre, guests can enjoy a seamless stay. Additionally, the hotel provides a paid airport shuttle service for easy transportation.

Book now to elevate your stay at Sonesta Hotel Ibagué and create unforgettable memories.

Important information:

Foreigners and nonresident Colombians are exempt from VAT if the purpose of their trip is: (a) to receive medical treatment, (b) rest or leisure activities as tourists, (c) to attend or participate in cultural, scientific, sports, conventions or business (d) tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the "PT" code with a validity of 90 days. If there is any modification to the applicable regulations, we will proceed to inform you immediately.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Room service is available daily until 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IBE

Location

Guest Reviews

9
Based on 2215 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
F
Francy • family_with_children • co
10
2026-09-12 • via Nuitee
E
Edgar • couple • co
10
Muy bien
Pros:

Muy bien todo

Cons:

Todo bien

2026-09-10 • via Nuitee
L
Luis Felipe • extended_group • co
9
Descanso y cercanía
Pros:

Muy buenos

Cons:

En general todo estaba bien

2026-09-09 • via Nuitee
S
Sandra • solo_traveller • co
10
Pros:

La amabilidad de las personas la comida super recomendado la vista la ubicación

2026-09-08 • via Nuitee
E
Ebe Juliana • couple • co
9
2026-09-08 • via Nuitee
G
Gustavo • solo_traveller • co
8
2026-09-07 • via Nuitee
M
MELIDA DEL SOCORRO • family_with_children • co
10
Magnifica
Pros:

Desayunos muy buenos, para la zona de piscina sugiero habilitar la atención de la cafetería desde la hora de apertura que haya servicio directo, si uno solicita por ejemplo un tinto ellos lo piden al comedor principal y llega frio

2026-09-07 • via Nuitee
C
camacho • family_with_children • co
10
Increíble
Pros:

Instalaciones y amabilidad de todo el personal

Cons:

Todo me gustó

2026-09-07 • via Nuitee
M
Maryury • couple • co
10
2026-09-06 • via Nuitee
H
Horn • solo_traveller • gb
10
Amazing great staff
Pros:

Very clean amazing views

Cons:

Nothing

2026-09-05 • via Nuitee
F
Fabio • family_with_children • co
10
2026-09-05 • via Nuitee
A
Angie • solo_traveller • co
10
2026-09-04 • via Nuitee
D
Diana • family_with_children • co
10
Excelente servicio
Pros:

Todo

2026-09-04 • via Nuitee
P
Paola • couple • co
10
2026-09-04 • via Nuitee
V
Virginie • extended_group • fr
9
Pros:

Piscine ok- chambre avec lits très confortables et personnel très très gentil et aux petits soins

2026-09-01 • via Nuitee
D
Diana Lorena • solo_traveller • co
10
2026-09-01 • via Nuitee
F
Fernando • couple • co
10
2026-09-01 • via Nuitee
E
Edwin Agudelo Vargas • solo_traveller • co
10
Pros:

​Tenía tiempo sin recibir una atención tan impecable y profesional. Desde el momento del check-in hasta la salida, el personal demostró un nivel de compromiso, cordialidad y cuidado por los detalles que verdaderamente destaca.

​Las instalaciones son impecables, impecablemente mantenidas y supremamente cómodas, pero sin duda lo que eleva este hotel a otro nivel es la calidad humana y la eficiencia de su equipo de trabajo. Se nota cuando un lugar cuida a sus huéspedes con genuina vocación de servicio.

​Superó completamente mis expectativas. Sin pensarlo dos veces, volveré y lo recomendaré a ojo cerrado. ¡Felicitaciones a todo el equipo por un trabajo extraordinario!

2026-09-01 • via Nuitee
G
Gutierrez • family_with_children • co
10
2026-08-31 • via Nuitee
M
Mario • couple • co
9
SATISFACTORIO
Pros:

las zonas humedas

2026-08-31 • via Nuitee