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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Massage services
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Parking garage
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Kid meals
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Pool with view
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Rooftop pool
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation:
Experience top-notch service at Sonesta Hotel Ibagué. Indulge in the comfort of air-conditioned rooms equipped with modern amenities, ensuring a relaxing stay.
Relaxation and Recreation:
Unwind in the sauna, take a refreshing dip in the outdoor pool, or soak up the sun on the terrace. For those looking to dine, the on-site restaurant offers a delightful culinary experience.
Convenience at Your Fingertips:
With a 24-hour front desk, free WiFi, and a business centre, guests can enjoy a seamless stay. Additionally, the hotel provides a paid airport shuttle service for easy transportation.
Book now to elevate your stay at Sonesta Hotel Ibagué and create unforgettable memories.
Foreigners and nonresident Colombians are exempt from VAT if the purpose of their trip is: (a) to receive medical treatment, (b) rest or leisure activities as tourists, (c) to attend or participate in cultural, scientific, sports, conventions or business (d) tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the "PT" code with a validity of 90 days. If there is any modification to the applicable regulations, we will proceed to inform you immediately.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.
Room service is available daily until 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Aseo e instalaciones
Nada todo excelente
Todo excelente, en especial el señor que nos recibió en la llegada en el piso más bajo.
Los panes del deayuno y los waffles muy fríos y duros. Todo lo demas del desayuno delicioso y en especial su café que hasta lo pregunté y se llama Noria del Líbano Tolima, que delicia!
El hotel es normal, los servicios estuvieron bien
Para ser un hotel 5 estrellas, en general todo es como de 4 estrellas
Ubicación, instalaciónes y amabilidad del personal
Nada
La piscina
Lo caro
El excelente servicio por parte de las personas que trabajan para el Sonesta, en especial el Sr. Venezolano que no recordamos su nombre, es alto y muy educado, así es que vale la pena tener personas para la buena imagen del Hotel.
Gracias y nos vemos nuevamente pronto.
Uno de los ascensores duro en mantenimiento dos días y la espera …..,
Pero el buen servicio por parte de ustedes borra todo esto.
la atención del personal
En general todos los servicios exclentes y el personal muy amables con la atencion
N/A
La comodidad y la ubicación en la ciudad
La calidez humana y el magnífico trato con el turista
Muy poca ventilación natural en la habitación.
En la alimentación: preparación de los huevos cocidos, cortados y fríos.
Respetuosamente, sugerimos conservarlos calientes y enteros
Si
Como siempre el mejor Hotel. Su ubicación, todos los colaboradores son lo máximo.
Todo me gusta.
Un hotel moderno, acogedor, cómodo y bien ubicado. Nos tocó la contingencia del terremoto y el personal fue impecable en el manejo. Pendientes de todos los huéspedes. El servicio impecable.
Me gustó todo.
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