Hotel de Castro

Hotels
8.6 (2495 reviews)
Chacabuco 202 , Castro , cl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise disturbances
Small gym

Categories

Cleanliness
7.85
Some reviews indicated issues with cleanliness, particularly in the jacuzzi and sauna areas.
Service
9.35
Overall, guests praised the friendliness and attentiveness of the staff.
Location
9.35
Multiple reviews highlighted the excellent location and views from the hotel.
Room Quality
8.35
Rooms were generally comfortable, though some noted small sizes and inconvenience with luggage.
Amenities
8.35
Amenities like the sauna and pool were appreciated but noted as needing maintenance.
Value for Money
8.85
Most guests felt the overall experience justified the cost, despite some issues.
Food and Beverage
7.85
Breakfast received mixed reviews; some enjoyed it while others noted areas for improvement.
Overall Experience
8.85
Despite certain downsides, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:58

Property Description

Luxurious Amenities
Hotel de Castro offers an outdoor swimming pool, a sauna room, and a fully equipped gym for the ultimate relaxation and wellness experience.

Elegant Rooms
Indulge in chic décor and modern comforts in every room, complete with cable TV, minibar, and private bathrooms. Upgrade to rooms with stunning sea views for an extra touch of luxury.

Convenience and Location
Enjoy free Wi-Fi, comfortable common areas, and the town’s attractions just a stone's throw away. With the handcraft market nearby and easy access to Castro Airport, Hotel de Castro is the perfect choice for your stay.

Book now for an unforgettable experience at Hotel de Castro!

Important information:

Please note that for tax exemption, travellers must pay in US dollars and have to present the migration card they are given when they arrive in the country.

Please note that the Standard Single Room, Standard Twin Room, and Standard Double or Twin Room are located in a 4-story building and can only be accessed via stairs.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MHC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2495 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
F
Felipe couple cl
8
Pros:

Si me gustó el alojamiento

Cons:

La picina le falta luces queda muy oscuro todo

2026-05-29 via Nuitee
F
FERNANDO couple cl
8
Cómodo bien ubicado excelente cocina
Pros:

Ubicación

Cons:

Habitación pequeña y baño tb

2026-05-29 via Nuitee
C
Carlos Patricio couple cl
10
Hotel buena ubicación y calidad y precio
Pros:

El hotel esta muy cerca del centro de restaurant y de ferias artesanales, Tiene una vista privilegiada hacia la mar.

Cons:

nada

2026-05-28 via Nuitee
C
Carlos solo_traveller uy
9
Pros:

La ubicación

Cons:

Escalera en vez de ascensor

2026-05-28 via Nuitee
L
Lilian solo_traveller cl
8
2026-05-27 via Nuitee
I
IVAN solo_traveller cl
9
Pros:

La comodidad

2026-05-27 via Nuitee
E
Esteban solo_traveller cl
8
Pros:

Excelente ubicacion, cerca del centro de Castro. Buen desayuno

Cons:

En lo personal, estuvimos 6 días y de esos, 4 no tuvimos agua caliente por un problema con una bomba. El unico problema

2026-05-26 via Nuitee
J
Juan Manuel family_with_children cl
9
2026-05-26 via Nuitee
C
CLAUDIO solo_traveller cl
3
Pros:

No

2026-05-25 via Nuitee
F
Fernando couple cl
10
2026-05-25 via Nuitee
M
Moriel solo_traveller cl
9
2026-05-25 via Nuitee
F
FRANCISCA solo_traveller cl
10
Pros:

Excelente ubicación, está 2 cuadras del centrola. Ista de las habitaciones es hermosa ya que da al lago, el servicio de spa (piscina temperada, jacuzzi y sauna) excelente. Desayuno rico y variado

Cons:

Estacionamiento estaba copado uede ser por el fin de semana largo, Pero para lo hermosos el hotel era un poquito chico

2026-05-25 via Nuitee
E
eduardo pacheco solo_traveller cl
5
Pros:

Ubicación las personas que atienden

Cons:

Habitaciones con mala aislación ruidos a alta horas de la noche
Habitaciones pequeñas buena vista
Se le indico el mal funcionamiento de artefactos emectrico y no isieron nads

2026-05-25 via Nuitee
A
Alberto solo_traveller es
10
2026-05-25 via Nuitee
M
Monica couple cl
8
2026-05-24 via Nuitee
C
Claudio solo_traveller cl
10
2026-05-24 via Nuitee
A
Andrea family_with_children cl
10
Si volvemos a la isla de todas maneras en Hotel de Castro!!!
Pros:

La ubicación, estupendas instalaciones, la piscina temperada, sauna seco y jacuzzi óptimos para días de frío.
La comida del restaurante muy rica!

Cons:

Nada, todo estupendo

2026-05-24 via Nuitee
K
Karen solo_traveller cl
10
Pros:

La vista muy bella!!!

Cons:

Que el bar cerrará temprano.

2026-05-24 via Nuitee
S
Stephanie solo_traveller cl
9
2026-05-23 via Nuitee
I
ingrid solo_traveller cl
10
2026-05-22 via Nuitee