Crowne Plaza London Heathrow T4 by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.6 (6011 reviews)
Terminal 4, Swindon Road , Hillingdon , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Great food
Cons:
Cleanliness issues
Temperature control

Categories

Cleanliness
8.72
Some reviews mentioned cleanliness issues, such as cold spots in the room and strong smells.
Service
10
Service was frequently praised, with mentions of friendly and helpful staff.
Location
10
Consistently noted as excellent and convenient for access to Terminal 4.
Room Quality
9.22
Rooms were generally spacious and comfortable, but some reported issues with temperature.
Amenities
9.42
Decent amenities provided, though some function issues were noted.
Value for Money
9.72
Positive feedback regarding the value considering the service and location.
Food and Beverage
9.72
The food quality received a very positive mention.
Overall Experience
10
Many reviews expressed an overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:06

Property Description

Convenience and Comfort at Crowne Plaza London Heathrow T4

Modern Amenities: Enjoy a stay at Crowne Plaza London Heathrow T4, offering free WiFi, air conditioning, and flat-screen TVs in all rooms. The hotel's fitness center and on-site restaurant provide convenience and relaxation during your stay.

Exceptional Services: Benefit from concierge services, room service, and a 24-hour front desk for all your needs. Currency exchange services are also available for guests, ensuring a hassle-free experience.

Prime Location: Situated near London Heathrow Airport, with easy access to Hounslow West and attractions like Osterley Park and Twickenham Stadium. Take advantage of the paid airport shuttle service for a seamless journey.

Experience luxury and convenience at Crowne Plaza London Heathrow T4. Book now for a memorable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 25 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    Children from 11 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 6011 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.42
Value for Money: 9.72
Food and Beverage: 9.72
Overall Experience: 10
J
Jenny • solo_traveller • au
5
Ok
Pros:

Feels very dated but clean.

Cons:

feels very old and dated but clean. Even corridors are dated and tired

2026-05-23 • via Nuitee
S
Sharp • couple • au
10
Not having high expectations of a busy airport hotel, it was an unexpectedly pleasant experience.
Pros:

The room (Premium King Club Floor) was well appointed & the bed was extremely comfortable. Breakfast was excellent with a comprehensive choice at the buffet as well as freshly prepared items at the egg station. The location was very convenient after arriving at the airport at about 7pm after a long flight. We were able to walk the short distance from the terminal building straight to the hotel.

Cons:

We were more than satisfied with stay. It catered for all our needs for a one night stay. there was nothing that needed improvemant.

2026-05-23 • via Nuitee
W
Weny • solo_traveller • gb
4
2026-05-23 • via Nuitee
D
Denise Taylor • solo_traveller • us
10
Pros:

All of it! Great room. Friendly stag, great bar.

Cons:

Leaving!

2026-05-23 • via Nuitee
J
jassim • solo_traveller • kw
9
To stay in this hotel was very conveniant .
Pros:

Service and location.

Cons:

Not founded Yet .

2026-05-23 • via Nuitee
A
Anthony • couple • gb
9
2026-05-23 • via Nuitee
C
Catherine • solo_traveller • gb
10
Pros:

Comfortable, walk to heathrow.

2026-05-23 • via Nuitee
D
david • couple • ca
8
2026-05-22 • via Nuitee
M
MUBARAK • couple • sa
8
Cons:

There was a strange smell coming from the air conditioner.

2026-05-22 • via Nuitee
J
Jason • solo_traveller • th
9
Excellent
Pros:

Staff, bed, breakfast, style of hotel

Cons:

The breakfast was very good quality, but more options would have been nice.

The gym was good but a bit cramped with people and machines most of the time

2026-05-22 • via Nuitee
A
Annette • solo_traveller • au
7
2026-05-22 • via Nuitee
S
Sohail • solo_traveller • gb
8
2026-05-21 • via Nuitee
U
Ulrika • solo_traveller • us
10
2026-05-21 • via Nuitee
A
Ayaz • solo_traveller • gb
9
Very comfortable and welcoming staff
Pros:

Very helpful particularly Altaf Shaik

2026-05-21 • via Nuitee
F
Fran • couple • au
9
Great hotel if you need to sleep over at T4.
Pros:

So convenient to terminal 4. Staff were lovely. Room was clean, quiet and comfortable.

Cons:

Nothing.

2026-05-20 • via Nuitee
N
Norman • solo_traveller • au
10
Convenient to airport. Friendly helpful staff.
Pros:

Proximity to airport and friendly staff.

Cons:

Nothing

2026-05-19 • via Nuitee
L
Luke • couple • gb
10
Pros:

The room the staff was great as always

Cons:

I stay there regularly so I would hope for some type of loyalty discount

2026-05-19 • via Nuitee
L
Lucy • solo_traveller • gb
8
2026-05-19 • via Nuitee
A
Anwur • couple • kw
9
2026-05-18 • via Nuitee
J
Josephine • couple • au
9
Great breakfast, location and room for our purpose.
Pros:

Breakfast was great. All fresh and well cooked. Location was great for us as we were just transiting. Underground was easy and took us between terminals and hotel.

2026-05-18 • via Nuitee