Chase Hotel

Hotels
8.6 (1195 reviews)
Inkerman Terrace , Whitehaven , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Some rooms need refurbishment
Issues with breakfast service

Categories

Cleanliness
8.18
Generally clean but some rooms show signs of aging and need refurbishment.
Service
8.85
Staff were friendly and helpful, but there were issues during breakfast service.
Location
9.19
Great location, very convenient for town access.
Room Quality
8.14
Rooms are comfortable but some are dated and in need of updates.
Amenities
8.77
Amenities are good but the hotel is slightly outdated in certain areas.
Value for Money
8.83
Reasonably priced for the quality offered.
Food and Beverage
8.18
Breakfast was nice, but evening menu options were limited and some service issues occurred.
Overall Experience
8.65
A generally pleasant stay with great potential if the hotel undergoes some improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:34

Property Description

Georgian Charm and Modern Comfort

Convenient Location: Situated less than 5 miles from the picturesque Lake District, Chase Hotel in Whitehaven offers a tranquil retreat near the marina and harbour.

Relaxation and Dining: Unwind in the landscaped gardens or enjoy a meal at the restaurant. Sip on drinks at the bar or soak up the sun on the terrace.

Comfortable Accommodation: Each room is equipped with modern amenities including a TV with satellite channels and tea/coffee facilities. Wind down in the en suite bathroom with complimentary toiletries.

Experience the charm of Chase Hotel and make your reservation today to enjoy a delightful stay near the stunning Lake District.

Important information:

If you plan to arrive outside reception hours, please inform the property in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1195 reviews
Cleanliness: 8.18
Service: 8.85
Location: 9.19
Room Quality: 8.14
Amenities: 8.77
Value for Money: 8.83
Food and Beverage: 8.18
Overall Experience: 8.65
J
James • couple • gb
9
Overall it was an excellent stay
Pros:

Breakfast was excellent and the location was perfect handy for the town

Cons:

It was blowing a gale all night and the seals on the windows were faulty and whistling all night with the wind

2026-10-17 • via Nuitee
A
Alan • solo_traveller • gb
9
Pros:

Location, clean, nice breakfast

Cons:

Room was noisy as our room was above the bar,bar closed at 10, so not really an issue,

2026-10-17 • via Nuitee
G
Geoffrey • solo_traveller • gb
10
Pros:

Willing to change a second floor room for a ground floor room for me with stair climbing difficulties.

Cons:

Nothing

2026-10-17 • via Nuitee
L
Luca • couple • it
10
Ideale, e molto caratteristico
Pros:

Perfetto

Cons:

Nulla

2026-10-16 • via Nuitee
T
Tracey • couple • gb
10
Pros:

It was a very homely, seemed to be family run hotel, all staff were very accommodating. We felt very welcomed and looked after

2026-10-16 • via Nuitee
R
Robert • solo_traveller • nl
8
Pros:

Prima hotel. Parkeren en kamers waren prima

Cons:

Niets

2026-10-14 • via Nuitee
M
mark • solo_traveller • gb
8
2026-10-12 • via Nuitee
N
Nick • solo_traveller • gb
7
2026-10-08 • via Nuitee
I
Isabel • couple • de
8
Recommended hotel with easy parking and good breakfast
Pros:

Nice traditional hotel with big car park, good breakfast, walking distance to town centre

2026-10-07 • via Nuitee
W
Wilson • solo_traveller • gb
10
2026-09-19 • via Nuitee
M
Martin • solo_traveller • gb
10
2026-09-19 • via Nuitee
D
David • solo_traveller • gb
8
58 wedding anniversary
Pros:

Staff were grateful breakfast was excellent.
Stairs were a nightmare.

Cons:

The stairs

2026-09-18 • via Nuitee
S
Samantha • couple • gb
8
Relaxing welcoming friendly, we will be back to see all the improvemta your making.
Pros:

Location was perfect.
All staff we encountered were lovely
Entrance very welcoming
Grounds were beautiful.

Cons:

Breakfast room cold
But the staff’s warm welcome helped.
Parts under construction , so we did not see the hotel at its best.

2026-09-18 • via Nuitee
M
mat • couple • gb
9
great friendly gaff
Pros:

great friendly hotel, with a good breakfast.

Cons:

picky pants here would have liked to see a cumberland sausage on the breakfast considering where we are!

2026-09-15 • via Nuitee
D
David • extended_group • gb
8
Pros:

good location, good value, very accommodating staff.

2026-09-15 • via Nuitee
G
Geoff • couple • gb
6
Served a purpose
Pros:

Breakfast ok. Tea was terrible out of a big flask. Should have had a teapot.

Cons:

Place was being refurbished which must have been needed but unfortunately we were there then. Temperary bar was probably as good as it could be under the circumstances.

2026-09-12 • via Nuitee
J
jeremy • solo_traveller • gb
7
Pros:

Friendly staff and whole place being improved. Room was clean, hot shower and quiet.

2026-09-11 • via Nuitee
A
Adrian • couple • gb
8
Good value for money
Pros:

Clean, spacious and comfortable. Large car park. Would stay again. Good breakfast.

Cons:

Not much trouble to us but about 20 minutes walk to town centre.

2026-09-10 • via Nuitee
M
mark • solo_traveller • gb
9
2026-09-10 • via Nuitee
S
SC • solo_traveller • gb
10
Pros:

Comfy bed, decent tea and coffee supplies.

Cons:

The breakfast area is being refurbished so it felt a little sparse

2026-09-10 • via Nuitee