Escala Urban Hotel

Hotels
7.7 (261 reviews)
Calle Elias Aguirre 478 , Chiclayo , pe

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Room service
Pets allowed
Laundry
Luggage storage
Airport shuttle
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with very friendly staff.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, with positive comments about the cleanliness and friendliness of the staff.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with positive mentions of clean place and friendly staff.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 05:05

Property Description

Welcome to Hotel Escala, your 2-star oasis in Chiclayo!

Convenient Amenities: Enjoy the convenience of a 24-hour front desk, airport transfers, and room service during your stay. Stay connected with free WiFi available throughout the property.

Comfortable Rooms: Relax in our well-equipped rooms featuring flat-screen TVs with cable channels and private bathrooms, ensuring a comfortable and enjoyable stay.

Prime Location: Explore the city easily with Estadio Elias Aguirre just 3.3 km away and the airport within close proximity, making travel a breeze.

Ready to experience comfort and convenience at Hotel Escala? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

Location

Guest Reviews

7.7
Based on 261 reviews
Cleanliness: 8
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Michael • solo_traveller • us
1
they cancelledme
Pros:

nothing, the property cancelled and sent me to another property

Cons:

the property cancelled and sent me to another property

2026-07-02 • via Nuitee
M
Marco • solo_traveller • pe
8
Estuvo bien
Pros:

No nos gustó mucho la bulla que habia afuera, el desayuno era bastante básico

2026-07-01 • via Nuitee
W
Wilder Rojas • solo_traveller • pe
7
Pros:

La ubicación

Cons:

Llevo años haciendo reservas en este hotel, creo que ya requiere mantenimiento a todas las habitaciones.
Para que estén lindas como antes.

2026-06-30 • via Nuitee
T
Tulio • extended_group • pe
6
Pudo ser mejor.
Pros:

Su ubicación

Cons:

En la entrada hay un negocio que emana olor.

2026-06-28 • via Nuitee
F
Fabiola • solo_traveller • pe
4
2026-06-26 • via Nuitee
V
Véronique • couple • be
6
Pros:

La literie

Cons:

Aucune aération dans la chambre. La fenêtre donne sur le couloir.
Odeur nauséabonde

2026-06-23 • via Nuitee
R
Roxana • solo_traveller • pe
9
Pros:

El personal muy amable, la habitación es limpia, todo muy bien atentos.hasta y el desayuno muy rico y buena atencion

Cons:

Lo malo es que hacen mucha bulla en el bulevar

2026-06-22 • via Nuitee
A
Ana • couple • pe
5
2026-06-19 • via Nuitee
S
Simon • solo_traveller • fr
7
Pros:

Hôtel situé juste à côté de la place
Salle de bain et douche agréable

Cons:

Il faisait très chaud dans la chambre. Heureusement qu'il y avait des ventilateurs !
Petit dej basique

2026-06-18 • via Nuitee
J
Jose • family_with_children • pe
10
Todo bien con la estadía
Pros:

Personal bastante amable y me brindaron las facilidades

2026-06-17 • via Nuitee
D
Diana Navarro • solo_traveller • pe
10
2026-06-15 • via Nuitee
Y
Yani • solo_traveller • pe
4
Pros:

El desayuno y la atencion del personal.

Cons:

Las cortinas estaban sucias, no se tenia un lugar donde poder colocar una laptop, el closet no tenia colgadores para ropa. No tenia ventilador y la habitación es cerrada y hace mucho calor.

2026-06-10 • via Nuitee
L
luigi • solo_traveller • pe
10
2026-06-10 • via Nuitee
P
pisca villafuere • solo_traveller • pe
10
2026-06-05 • via Nuitee
M
Mario • solo_traveller • pe
8
2026-06-05 • via Nuitee
L
Luis Alberto Santiago • solo_traveller • pe
8
Pros:

Todo bien

Cons:

Todo normal

2026-06-03 • via Nuitee
J
JUNCO FERNANDEZ • solo_traveller • pe
10
Nada
Pros:

Sin comentarios

Cons:

Sin comentarios

2026-06-01 • via Nuitee
E
Elvis • solo_traveller • pe
9
Pros:

Cómodo y limpio

Cons:

El servicio higienico un poco estrecho.

2026-05-27 • via Nuitee
L
Luis Alberto Santiago • solo_traveller • pe
6
No tengo nada que decir
Cons:

No deben pedir comentario

2026-05-26 • via Nuitee
M
Monika • solo_traveller • pe
10
2026-05-21 • via Nuitee