The Brae Hotel

Hotels
9 (541 reviews)
brae hotel Brae , Brae , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Welcoming staff
Comfy bed and pillows
Excellent breakfast
Cons:
Restaurant service was disappointing
Rooms a bit dated

Categories

Cleanliness
8.83
The hotel was very clean.
Service
9.8
Staff were exceptional and went above and beyond.
Location
9.34
Location great for accessing local attractions.
Room Quality
8.29
Rooms were comfortable but a bit dated.
Amenities
8.82
Standard amenities for this hotel tier.
Value for Money
9.28
Good value in right location.
Food and Beverage
8.33
Breakfast was good, but some issues noted with the restaurant service.
Overall Experience
9.3
Overall a pleasant experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:06

Property Description

Welcome to The Brae Hotel, a charming property in Brae featuring a bar for your enjoyment.

Delight in Local Cuisine at Our Restaurant:
Indulge in a culinary journey at our on-site restaurant serving up delectable local cuisine. With options for vegetarians, halal, and vegans, there's something for everyone to savor.

Stay Connected and Park with Ease:
Enjoy the convenience of complimentary WiFi throughout the hotel and make use of our free private parking for a hassle-free stay.

Explore Brae's Surroundings:
Immerse yourself in the beauty of Brae with exciting activities like cycling available for our guests to enjoy. Unwind and make the most of your time in this picturesque location.

Book your stay at The Brae Hotel now and experience a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 541 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
M
Marije couple nl
3
Grote teleurstelling
Pros:

Als je op zoek bent naar een ervaring van een militaire barak, is het de beste keuze voor jouw. Het beste van het hotel is dat het op loopafstand van de Mid Brae Inn zit, waar je voor nog geen £5 van een perfect getapte Guinness kunt genieten.

Cons:

We misten de stapelbedden en het ochtendappèl. De kok was onverwacht ziek (ik weet niet hoe je verwacht ziek kunt zijn, maar oke) dus het ontbijt bestand uit ingekochte zoete yoghurt en excuses. Foto's op Booking.com komen niet overeen met de werkelijkheid.

2026-07-03 via Nuitee
J
Judith couple gb
6
A comfortable hotel let down by its food
Pros:

The room was spacious and comfortable. The staff were friendly and efficient. We appreciated being able to store our bikes inside the hotel.

Cons:

The hotel is let down by its food. The breakfast buffet options are very limited and the cooked items are pre-cooked hanging around in warming trays. The evening menu is quite small and it is difficult to get anything really healthy to eat. The hotel website gives the impression that the food is much better than this. The coffee lounge described on the website is non-existent.

2026-07-02 via Nuitee
J
Julie couple gb
8
2026-06-30 via Nuitee
B
Bruce solo_traveller gb
9
Very good friendly service, food excellent
Pros:

Very friendly staff, couldn't do enough for me even though they were very busy, would use again

Cons:

No complaints

2026-06-29 via Nuitee
C
Christina extended_group se
8
Bra boende för att göra utflykter i de norra delarna av Shetland.
Pros:

Brae är en bra utgångspunkt för många fantastiska områden i den norra delen av Shetland. Ett enkelt hotell, där vi fick allt vi behövde. Trevlig personal. Bra med gemensamma utrymmen där man kan umgås, och få mat och dryck.

Rejäl frukost med både yoghurt och full scottish.

Cons:

En uppfräschning av inredningen i vissa delar skulle göra hotellet ännu trevligare.

2026-06-29 via Nuitee
D
Daniel solo_traveller gb
6
Overpriced for what they offer.
Pros:

The location was great.

Cons:

Sleepy and tired staff struggled to handle food orders. Travelodge comfort for double the price.

2026-06-26 via Nuitee
A
Andrew extended_group gb
4
Wouldn't stay there again.
Pros:

Very little.

Cons:

Almost everything, the staff were complete amateurs and the food service was extremely slow.

2026-06-24 via Nuitee
C
Christophe couple ch
8
Pros:

Hôtel simple et confortable, bien situé, parfait pour joindre les randonnées de la région. Bon restaurant, petite carte.

2026-06-23 via Nuitee
C
Claudia couple de
7
Pros:

Das Hotel gibt es schon lange und es ist ein guter Ort für einen Zwischenstopp, denn es befindet sich ganz praktisch direkt an der Straße und neben der Tankstelle. Das Frühstück bietet vor allem warme Optionen - traditionell Breakfast. Unser Zimmer lag nach hinten und war sehr ruhig, abgesehen von dem Türen zuschlagen der anderen Gäste. Alles war sehr sauber und das Personal freundlich.

2026-06-22 via Nuitee
O
Olav couple no
7
Helt greit
Pros:

Gratis parkering rett utenfor hotellet. God mat.

Cons:

Litt harde senger, slitt hotell med slitte rom. Trenger en oppussing.

2026-06-20 via Nuitee
A
Alan solo_traveller gb
6
Disappointed
Pros:

Good location. Comfortable.

Cons:

Housekeeping did not clean the room as requested. Bed not remade, soiled towel not replaced as requested. Cups cleaned & milk portions replaced, nothing else.
Breakfast on the second day ruined by a very loud mouthed chef who constantly spoke to diningroom staff about various aspects of his life. Shocking!

2026-06-20 via Nuitee
E
Eva solo_traveller de
5
2026-06-20 via Nuitee
G
Gary solo_traveller gb
6
Pros:

The location is great for exploring the north and islands
Some staff friendly and helpful

Cons:

Some staffing issues
Limited dinner choices and coach party gets preferred treatment and other guests have to fit in around
Bathroom very tired and we were in a superior room

2026-06-20 via Nuitee
S
Stephen couple gb
5
Would not recommend.
Pros:

Good location for exploring the Shetland Islands. The morning receptionist on the last three mornings was really helpful. Also there is an EV charger, which although slow, as a guest does make life easier, unless of course a UPS vans park in the marked bay!

Cons:

Rooms are in need of updating. Felt like the Crossroads Motel. Mixer tap shower was almost impossible to get temperature right; we were scalded or frozen! We had the impression the hotel was dog friendly; it was not even dog tolerant. We were only allowed to eat breakfast in the reception. In terms of dinner, it had to be in their Northern Lights bar, which is full of locals (who were generally really nice) but just wasn’t a relaxing place to eat. At £150 per
night B&B you would at least expect a bottle of water and glasses, not tap water and plastic cups which weren’t changed for the 4 nights we stayed.

2026-06-20 via Nuitee
D
Derek solo_traveller gb
8
2026-06-19 via Nuitee
K
Kay couple nz
8
Pros:

Breakfast was great

Cons:

Evening food could have had more variety

2026-06-19 via Nuitee
D
Dave Stubbs solo_traveller gb
7
Shetland Roadtrip June 2026
Pros:

Central location for our roadtrip
Clean and tidy
Comfortable beds
Hot shower
Dog friendly
Car parking available
24 hr fuel pump next door

Cons:

Somewhat chaotic short staffing issues
at times which caused a few dining issues.
Staff were very helpful and did their best to appease some grumpy guests, who were rude to the hotel staff which I found unacceptable.

2026-06-19 via Nuitee
M
MARCO solo_traveller it
7
2026-06-19 via Nuitee
O
Olav couple no
7
Helt greit
Pros:

Hyggelig betjening

Cons:

Gammelt hotell som kunne trengt litt oppussing

2026-06-17 via Nuitee
D
David solo_traveller gb
10
Lovely hotel with a great view
Pros:

They were very helpful as i have not long become a vegan for health reasons and helped me with food availability

2026-06-15 via Nuitee