The Brae Hotel

Hotels
9 (566 reviews)
brae hotel Brae , Brae , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Welcoming staff
Comfy bed and pillows
Excellent breakfast
Cons:
Restaurant service was disappointing
Rooms a bit dated

Categories

Cleanliness
8.83
The hotel was very clean.
Service
9.8
Staff were exceptional and went above and beyond.
Location
9.34
Location great for accessing local attractions.
Room Quality
8.29
Rooms were comfortable but a bit dated.
Amenities
8.82
Standard amenities for this hotel tier.
Value for Money
9.28
Good value in right location.
Food and Beverage
8.33
Breakfast was good, but some issues noted with the restaurant service.
Overall Experience
9.3
Overall a pleasant experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:06

Property Description

Welcome to The Brae Hotel, a charming property in Brae featuring a bar for your enjoyment.

Delight in Local Cuisine at Our Restaurant:
Indulge in a culinary journey at our on-site restaurant serving up delectable local cuisine. With options for vegetarians, halal, and vegans, there's something for everyone to savor.

Stay Connected and Park with Ease:
Enjoy the convenience of complimentary WiFi throughout the hotel and make use of our free private parking for a hassle-free stay.

Explore Brae's Surroundings:
Immerse yourself in the beauty of Brae with exciting activities like cycling available for our guests to enjoy. Unwind and make the most of your time in this picturesque location.

Book your stay at The Brae Hotel now and experience a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 566 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
N
Nikki couple gb
8
Our second stay and it provided what we needed for a few nights in north mainland.
Pros:

The staff were all very friendly and helpful.
The hotel was very dog friendly.
Perfect location for exploring north mainland.
Food was good with decent vegetarian evening meals.
Good to have a bath after a day’s walking.

Cons:

For me the continental breakfast was very disappointing and vegetarian cooked was just the meat version without the meat.
Tea tray and decor could reflect Shetland more.
Loud music from the open kitchen in the morning was very irritating but there was a quieter place to eat in the foyer.
Slightly over priced. The base of the divan was quite old and tatty. Quite off putting.

2026-08-08 via Nuitee
H
heather couple gb
8
2026-08-05 via Nuitee
M
Mark solo_traveller gb
8
See you next year.
Pros:

Staff always good.

Cons:

No specials on the menu.

2026-08-05 via Nuitee
J
Joy solo_traveller au
8
2026-07-24 via Nuitee
P
Peter solo_traveller gb
10
2026-07-20 via Nuitee
J
Justina couple ca
9
Highly recommend for anyone visiting Shetland, especially if you're after a scenic base with friendl
Pros:

We had a wonderful stay at this hotel in Brae. The location is beautiful — right across from the water, with grocery shops and restaurants just a short walk away, which made it easy to settle in without needing a car for every errand. Working Wifi, clean, spacious room, and a bathtub!
The manager really made the experience special. He went out of their way to accommodate a late checkout for us, and took the time to chat about some great photography spots in the area.

Cons:

Nothing

2026-07-19 via Nuitee
S
Sen couple be
8
Pros:

Mooie ligging, degelijke kamers

Cons:

Volgens mij te duur voor wat het is, best verouderd

2026-07-17 via Nuitee
J
James solo_traveller gb
10
Really lovely 3 night stay
Pros:

Got there early and they let me check in free of charge, great staff, loved the breakfast

Cons:

Nothing

2026-07-17 via Nuitee
D
Daniel couple gb
7
A great find of a dog-friendly hotel.
Pros:

A pleasant 3* island hotel. Very helpful staff. Good location with very short walk into the town. Food was OK for us vegetarians. (As good as one expects on the islands). I would happily return another time.

Our dog absolutely loved the place. (She is actually quite fussy)

Cons:

Vegetarian food might have been more nutritious. But not a problem at all for a couple of nights.

2026-07-16 via Nuitee
M
Martin solo_traveller de
7
Pros:

Standard Hotel, clean, friendly

Cons:

Dinner and breakfast was dominated by a bigger group.
Double booking of the room charge (booking.com and credit card), took 10 days to resolve

2026-07-12 via Nuitee
D
Derek solo_traveller gb
8
2026-07-10 via Nuitee
C
Calum couple gb
8
Clean and comfortable
Pros:

Location to facilities.

Cons:

Everything as described

2026-07-10 via Nuitee
R
Robinson couple gb
8
2026-07-08 via Nuitee
M
Monica solo_traveller it
7
Pros:

La posizione e la pulizia della stanza.

Cons:

Eccessiva formalità del receptionist, quasi mai alla reception.
Scarsa qualità del servizio e del cibo al ristorante.

2026-07-07 via Nuitee
A
Anne solo_traveller ie
9
Lovely, welcoming staff. Thoroughly enjoyed my stay at the hotel. Lovely comfortable room & breakfast. Buíochas! Tha
2026-07-07 via Nuitee
C
Chris couple gb
5
Good rooms - but food and presence at reception lacking
Pros:

Rooms were modern, clean and comfortable.

Cons:

Food was poor , there was a big tour group in one night and we were in a back room with no window for evening meal and breakfast . Nobody physically on reception all the time . The fire alarm went off at 11pm one night - nobody seemed to be in reception- another guest told us there had been a smoke machine in the bar next door that had set off the alarm . Domestic staff in the mornings propped the fire doors open .

2026-07-06 via Nuitee
M
Marije couple nl
3
Grote teleurstelling
Pros:

Als je op zoek bent naar een ervaring van een militaire barak, is het de beste keuze voor jouw. Het beste van het hotel is dat het op loopafstand van de Mid Brae Inn zit, waar je voor nog geen £5 van een perfect getapte Guinness kunt genieten.

Cons:

We misten de stapelbedden en het ochtendappèl. De kok was onverwacht ziek (ik weet niet hoe je verwacht ziek kunt zijn, maar oke) dus het ontbijt bestand uit ingekochte zoete yoghurt en excuses. Foto's op Booking.com komen niet overeen met de werkelijkheid.

2026-07-03 via Nuitee
J
Judith couple gb
6
A comfortable hotel let down by its food
Pros:

The room was spacious and comfortable. The staff were friendly and efficient. We appreciated being able to store our bikes inside the hotel.

Cons:

The hotel is let down by its food. The breakfast buffet options are very limited and the cooked items are pre-cooked hanging around in warming trays. The evening menu is quite small and it is difficult to get anything really healthy to eat. The hotel website gives the impression that the food is much better than this. The coffee lounge described on the website is non-existent.

2026-07-02 via Nuitee
J
Julie couple gb
8
2026-06-30 via Nuitee
B
Bruce solo_traveller gb
9
Very good friendly service, food excellent
Pros:

Very friendly staff, couldn't do enough for me even though they were very busy, would use again

Cons:

No complaints

2026-06-29 via Nuitee