Urgoo Boutique Hotel

Hotels
Independent
8.4 (444 reviews)
No. 6, M100 Building,Tourist Street, Khoroo-1, Chingeltei District, Ulaanbaatar, Ulaanbaatar, 15160 , Ulaanbaatar , MN

Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Uncomfortable bed
Inconsistent water temperature
Facilities need updating

Categories

Cleanliness
7.9
The reviews indicate cleanliness was acceptable, but some comments about the maintenance of facilities suggest room for improvement.
Service
9.3
Multiple reviews praised the friendliness of the staff and their willingness to help, resulting in a positive sentiment.
Location
9.1
Location received high praise for being central and convenient, making it a strong point in reviews.
Room Quality
8.1
Rooms were described as spacious but could use updating; overall perception is above average.
Amenities
7.6
Some amenities like the breakfast were positively reviewed while bathroom facilities received criticism.
Value for Money
8.1
Some guests felt the hotel was a bit pricey for the quality of the amenities provided.
Food and Beverage
8.5
Breakfast and dining options received positive feedback, making it a satisfactory aspect.
Overall Experience
8.6
Overall experiences were positive, with some minor negatives acknowledged in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:39

Property Description

Relaxing Amenities and Services

Recharge with a garden view or explore the city with rental bicycles. Enjoy free Wi-Fi, concierge assistance, and a convenient hair salon.

Delightful Dining Options

Savor meals at the elegant restaurant, cozy cafe, or with in-room dining hours. Unwind with a drink at the bar/lounge after an exciting day.

Convenient Facilities and Location

Benefit from free wired internet, a business center, and airport shuttle service. With a central location near key landmarks, your stay at Urgoo Boutique Hotel promises both comfort and convenience.

Book now for an unforgettable stay at Urgoo Boutique Hotel, steps away from National Museum of Mongolia and minutes from other top attractions in Ulaanbaatar.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ULN

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.4
Based on 444 reviews
Cleanliness: 7.9
Service: 9.3
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.5
Overall Experience: 8.6
B
Brook extended_group us
6
I stayed dry and warm(ish), but not much more than that.
Pros:

The locations was very convenient

Cons:

The rooms were quite old and dated. The bed was not particularly comfortable but it sufficed for one night. The shower was inoperable because there was no shower head installed, it was just an open pipe. So, I decided to just birdbath it in the tub, but the water never really got warm. When I mentioned this at the front desk, staff just kind of shrugged her shoulders an ignored me. She was more concerned about vacuuming her immediate area and trying on clothes from the adjacent boutique. Also, I had to tinker a bit with the loose wiring to get the in-room Wi-Fi router to start working. It was all a bit janky.

2026-07-23 via Nuitee
J
Jasvir solo_traveller gb
3
Disappointing standard
Pros:

Great staff at the front desk, good location.

Cons:

My initial room was good but the shower head was missing and as I needed to shower and head out I changed room. The room had identical layout but was very poorly maintained, with ripped and holey bedding, cigarette burns in furniture, broken bidet and sellotaped shower head with very poorly maintained pressure and damaged marked bath.

2026-07-23 via Nuitee
S
Sanes solo_traveller us
9
2026-07-23 via Nuitee
J
Jakub solo_traveller no
7
Pros:

Excellent location on a quiet street. The room was big, with a nice bathroom. Good and fast breakfast.

Cons:

The staff could speak better English.

2026-07-20 via Nuitee
J
jeannette couple nl
7
Great location, spacious room, kind staff, but in desperate need of an overhaul.
Pros:

Great location, spacious room, kind staff, but overall a hotel that seemed a bit tired, that had lived a better past.

Cons:

It needs to be freshened up, door of the toilet did not close from the outside, the bath tub was rusty, most sockets did not fit the plugs, some did not work.

2026-07-19 via Nuitee
A
Amandine couple fr
8
Pros:

L’emplacement est parfait, à côté des attractions principales

Cons:

Les choix du petit déjeuner sont limités

2026-07-19 via Nuitee
G
Grenville solo_traveller gb
7
Pros:

Great location

2026-07-18 via Nuitee
T
Timothy extended_group gb
7
Pros:

Central location. Nice rooms.

2026-07-16 via Nuitee
N
Nakamura extended_group jp
7
ごぶごぶ
Pros:

部屋が広く冷蔵庫もあり、快適でした。
スフバートル広場のすぐ近くで、何度も夜のライトアップした広場を見られて良かったです。
コンビニがすぐ近くに2軒あるのも良かったです。
朝食が美味しい。日本語が分かるスタッフがとても親切でした。

Cons:

夜中にチェックインしましたが、なぜかチェックインの時に全額払えと言われました。とりあえず払いましたが、他の欧米人観光客はそうではなかったように思います。
愛想の良いスタッフとそうでない人の差がある。
4泊しましたが、残念ながら最終日は掃除されてなかった。

2026-07-16 via Nuitee
R
Rafael solo_traveller es
7
2026-07-16 via Nuitee
O
Olivia solo_traveller fr
8
Pros:

Proximité du centre
Accueil en anglais

2026-07-12 via Nuitee
T
Thomas solo_traveller kr
9
Pros:

L’emplacement, la gentillesse et la réactivité du personnel. J’ai eu un problème d’infiltration d’eau dans ma chambre, on m’a tout de suite attribué une nouvelle chambre.

2026-07-09 via Nuitee
S
Samira solo_traveller nl
10
Wonderful
Pros:

Super friendly staff, luxurious rooms, great location, good breakfast. A great welcome to Ulaanbaatar

2026-07-08 via Nuitee
C
Chase solo_traveller us
5
Pros:

Good location. Free breakfast was good. Staff were friendly.

Cons:

Not very clean overall. Lots of things did not work or were broken. the door on the balcony would not lock, some outlets had no power, lights didn’t turn on or were missing bulbs, bathroom fans did not work, the shower handles fell off.

2026-07-06 via Nuitee
K
Katie solo_traveller th
8
Great location
Pros:

Great location. A number of restaurants on the same road.
Microwave and fridge in room

Cons:

Slight smell of smoking in the room.
Had to hold shower head as wasn’t moveable.
Be aware the bed is very low.

2026-07-06 via Nuitee
J
James solo_traveller us
7
2026-07-05 via Nuitee
M
matb family_with_children fr
9
top!
2026-07-05 via Nuitee
T
Tatsuya couple jp
10
2026-07-03 via Nuitee
K
KANNA family_with_children jp
7
とにかく立地が最高!お部屋も広くて過ごしやすかった☆
Pros:

ロケーション抜群。正面玄関出て右手30秒で、街の中心地スフトール広場、コンビニ。朝晩の散歩に最適。
建物の前が遊歩道になっているのは、とても良い。
建物は、長屋作りで一つ一つは、小さなホテル、1階にレストラン店舗が入っている。
ピザハット、パブ、カフェ、イタリアン、吉野家(8:00~20:30)
朝食は、イングリッシュブレックワースト。とても美味しかった!
週4か週5で、9時~18時頃に日本語を話せる(日本に住んだことのある)スタッフがフロントにいる。
とても親切に対応してくれた。テレビチャンネルは多く、NHK見られる。
バスタブ(お風呂エリア)は広く、お湯も十分に出ました!
延泊でも掃除は毎日ではないので、タオル交換希望の場合は、申し出る。

Cons:

構造立地上、太陽が当たりにくい為、お部屋がひんやりして、すごく寒かった。
宿泊日は冷え込んでおり、6月~9月中旬は、客室内にあるガスストーブが停止している為、フロントで電気ストーブを借りた。ブランケットの貸出はなし。
夜間(チェックインの際)のスタッフは、英語は通じない。愛想は、まったく良くない。
モンゴル語のみの為、アプリを準備すると良い。現地ホテルを利用している感じがあって、これもまた、よし。
部屋のWi-Fiのパスワードは、ルームキーに書いてある。
(言葉で説明してくれないので、わからなかった。Wi-Fiパスワードとは書いてない。)
テレビ操作は苦慮する。2つリモコンがあり、1つは画面をつけるだけの物、1つはチャンネルを選ぶ用、
チャンネルは、床にあるルーターに向けて変える。

2026-07-03 via Nuitee
S
Shiori couple jp
8
2026-07-01 via Nuitee