The Marion Hotel Pelangi Branch

Hotels
7.3 (410 reviews)
90A-B & 92A-B Jalan Serampang, Taman Pelangi, , Johor Bahru , MY

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Amenities lacking

Categories

Cleanliness
5.88
Multiple reviews mention issues with cleanliness, including filthy rooms and stained sheets.
Service
8.85
Helpful and friendly staff were frequently mentioned in positive contexts.
Location
8.89
Many reviews praised the location for its proximity to shops and eateries.
Room Quality
6.84
Reviews indicated mixed feelings about room size and some amenities, such as malfunctioning bidets.
Amenities
6.37
General complaints about lack of basic amenities like a functional water heater and issues with towels.
Value for Money
8.83
Several guests felt the hotel was a good value given its location and basic amenities.
Food and Beverage
5.38
Breakfast not included at this price point, which was noted by guests as a downside.
Overall Experience
7.35
Guests had a mixed overall experience, with both positive and negative aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:29

Property Description

Convenient Location: Strategically located within 12 km of popular attractions like Singapore Zoo and Night Safari.
Comfortable Accommodation: Enjoy air-conditioned rooms with free WiFi, flat-screen TV, and private bathrooms.
Exceptional Services: Benefit from room service, 24-hour front desk, and luggage storage for a hassle-free stay.

Book your stay at The Marion Hotel in Johor Bahru now to experience the perfect blend of convenience and comfort!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 410 reviews
Cleanliness: 5.88
Service: 8.85
Location: 8.89
Room Quality: 6.84
Amenities: 6.37
Value for Money: 8.83
Food and Beverage: 5.38
Overall Experience: 7.35
N
NORSALINA • couple • my
2
Very poor.. toilet very small.. and dirty! Want to change room they asking for additional charge!
2026-09-08 • via Nuitee
S
Siang kian • solo_traveller • my
5
2026-09-02 • via Nuitee
T
Tariq • couple • my
10
2026-08-29 • via Nuitee
B
boonhua • couple • sg
1
运气不佳遇到隔壁装修
Pros:

做工人员冷气很冷,隔壁装修也没通知11点后敲敲打打 影响我睡觉 差评

Cons:

隔壁装修应该要叫他们11点后敲敲打打 影响睡眠 8点就敲打 不会在来了

2026-08-20 • via Nuitee
X
XiangJun • couple • tw
8
2026-08-14 • via Nuitee
B
Bee Cheng • extended_group • sg
8
Pros:

Clean and basic amenities are provided. Excellent location. Friendly front desk.

Cons:

Nothing

2026-08-13 • via Nuitee
S
Sathiyamoorthy • solo_traveller • sg
1
Worst "hotel" in jb
Pros:

Nothing

Cons:

Everything. Everything is dirty. Checked out on the day of arrival and was promised to get reimbursed but they declined to provide it.

2026-08-04 • via Nuitee
L
LEE PENG • solo_traveller • my
7
2026-07-25 • via Nuitee
S
Sen Heng • solo_traveller • my
10
2026-06-30 • via Nuitee
J
Juan Chien • couple • my
1
2026-06-29 • via Nuitee
S
Stellus • solo_traveller • sg
5
Its okay other than change of room
Pros:

Rooms were clean and neat.

Cons:

I booked a queen bed with a window, but when I go there, the room is overbooked. So they gave me another room.

2026-06-22 • via Nuitee
S
Sebastian • couple • sg
5
Meh
Pros:

Location

Cons:

Rooms were not very clean and sheets were dirty

2026-06-14 • via Nuitee
L
LEE PENG • couple • my
7
2026-06-13 • via Nuitee
C
Carol • couple • sg
6
Pros:

Nearby massage we frequent

Cons:

Steps up to reception, no in-room drinking water, broken toilet seat this round :(

2026-06-11 • via Nuitee
B
Bernard • couple • sg
8
Value for money
Pros:

Location

Cons:

Na

2026-06-07 • via Nuitee
Y
Yew Wan • family_with_children • my
8
2026-05-31 • via Nuitee
O
ON KI • couple • my
7
2026-05-28 • via Nuitee
L
liao • solo_traveller • sg
4
2026-05-27 • via Nuitee
A
ang • couple • sg
7
Pleasant stay
Pros:

Value for money

2026-05-16 • via Nuitee
P
Pui Kuan • solo_traveller • my
3
Pros:

地点

Cons:

枕头有味床单有头先长短都有,厕所很小

2026-05-03 • via Nuitee