Laluna Hoi An Riverside Hotel & Spa

Hotels
9.8 (3238 reviews)
12 Nguyen Du , Hoi An , vn

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Gym equipment issues

Categories

Cleanliness
10
Many reviews praised the hotel's cleanliness and maintenance.
Service
9.99
Highlighting exceptional service provided by staff, particularly Ms. Tina and Mr. Chau.
Location
10
Described as perfectly located within walking distance to the center.
Room Quality
9.71
Rooms were reported as clean, spacious, and comfortable.
Amenities
9.74
The breakfast was noted as having a lot of tasty options, though some mentioned gym issues.
Value for Money
9.7
Generally considered a good deal for what was offered despite some doubts in one review.
Food and Beverage
9.28
No specific food-related complaints, and breakfast received praise.
Overall Experience
10
Overall satisfaction expressed, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:43

Property Description

Luxurious Accommodation
Laluna Hoi An Riverside Hotel & Spa offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. From a flat-screen TV to a safety deposit box, every room is equipped with convenience in mind.

Relaxation and Recreation
Indulge in the outdoor swimming pool, fitness centre, and garden, providing the perfect setting for relaxation. Guests can also explore the area with complimentary bikes or opt for a car hire to venture further.

Convenient Services
Enjoy a delectable buffet breakfast each morning and take advantage of services like room service, airport transfers, and free WiFi. The 24-hour front desk and shared lounge cater to every guest's needs seamlessly.

Book your stay at Laluna Hoi An Riverside Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 750,000 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 750,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 3238 reviews
Cleanliness: 10
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.7
Food and Beverage: 9.28
Overall Experience: 10
K
Kazuko • couple • jp
10
ゆっくり過ごせるホテルです
Pros:

旧市街地やホイアン市場にも近く、日中一度ホテルに戻りシャワーを浴びたり休憩するのに便利でした。
夜に夜市などに出かけるのも苦にならない立地でした。
今回は親友との二人旅でファミリーコネクティングルームに宿泊したのですが、浴室も２つあってお部屋も広々としていたので、同時にシャワーも浴びれてゆっくり休む事が出来たので良かったです。
個人的にはシャワーが固定式と可動式の2つがあったのもありがたかったです。

フロントオフィスマネージャーのCHAUさん初めスタッフの方はとても親切なので、何でも相談しやすく助かりました。

Cons:

特にありません。

2026-05-23 • via Nuitee
N
Nathan • solo_traveller • ch
10
Pros:

All was perfect.
Thank you to mr Chau and all the staff

2026-05-23 • via Nuitee
C
Chua • couple • us
10
Great customer service. During the first night there was a smell of strong pain in our room and reception and housekeepi
Pros:

Very close to the old town. The entire staff were very courteous.

2026-05-23 • via Nuitee
D
Daniel • solo_traveller • ca
10
2026-05-22 • via Nuitee
N
nicola • couple • au
7
Nice quiet hotel in a great location.
Pros:

Fantastic location, easy access to the old town and night markets.
Very clean rooms and communal areas.

Cons:

Limited space around the pool.
Double room was two single beds pushed together - not very comfortable.
Limited tea and coffee facilities in the room.

2026-05-22 • via Nuitee
K
kerrie • couple • au
8
2026-05-22 • via Nuitee
P
Peter • solo_traveller • il
10
Pros:

Everything, especially the staff

Cons:

Nothing

2026-05-21 • via Nuitee
N
Nathalie • extended_group • fr
9
Pros:

Séjour agréable en plein cœur de la ville, avec un personnel très accueillant et sympathique. L’établissement est idéalement situé. Les chambres avec vue sur la rivière sont toutefois plus bruyantes que celles donnant sur la piscine.

2026-05-20 • via Nuitee
H
Heiko • couple • de
8
2026-05-20 • via Nuitee
K
Karim • family_with_children • fr
10
Tout était parfait ! Service de grande qualité et personnel très gentil dès l’arrivée. Excellent restaurant, piscine agr
Pros:

Tout était parfait ! Service de grande qualité et personnel très gentil dès l’arrivée. Excellent restaurant, piscine agréable et emplacement idéal à proximité du centre historique

2026-05-20 • via Nuitee
D
Diane and Gavin • couple • au
10
Excellent stay! Will return!
Pros:

Location was excellent, quiet but close to everything. The staff were amazing, especially Mr Chau, we will definitely recommend this hotel and be happy to return. So clean, great pool and facilities.

Cons:

Nothing

2026-05-19 • via Nuitee
K
Karl Jervoso • solo_traveller • au
10
2026-05-19 • via Nuitee
A
Andy and Vanessa • extended_group • nz
10
Perfect location for a perfect stay.
Pros:

Location, staff, the pool area, the rooms. Everything was amazing.
We arrived early and we had access to the pool area, the spa treatments and the bar while we waited for our rooms. It made our first day in Hoi A feel relaxing and easy.
The staff made us feel so loved. Thank you for everything.
The location is just the best. Away from the noise but close enough to everything you need.
The bike use was an added extra, so nice to bike around the area.

2026-05-19 • via Nuitee
R
Regula • solo_traveller • ch
10
Pros:

Unglaublich schönes Hotel mit unglaublich netten Menschen. Bereits der Empfang ist super (spezielles Lob hier an Tina) und die Zimmer sind genial. Das Frühstück lässt keine Wünsche offen. Altstadt und viele Restaurants und Läden sind zu Fuss erreichbar.

Cons:

Einziger negativer Punkt: Fahrstuhlmusik beim Frühstück.

2026-05-19 • via Nuitee
J
joe • couple • au
10
Would recommend to anyone. Just the right place for us to end our Vietnam holiday.
Pros:

It is a lovely little hotel situated across from the river., in a quiet location. The staff are very friendly, from our greeting and checkout with the lovely and very knowledgeable Thao, to pool, restaurant, porters and cleaning staff, everyone always friendly and accommodating.

Cons:

Nothing. It is truly a lovely property.

2026-05-19 • via Nuitee
M
Ma. Hazel • couple • bm
10
Pros:

The property is very accessible. Short walking distance to Old town. Our room is clean and pleasant. It was quiet and we had a restful sleep. To top it all, it was actually the staff that made our stay enjoyable. They were very nice and accommodating. Receptionists are excellent. Sat with us to chat while waiting for our ride. 1000/100

2026-05-19 • via Nuitee
M
Mihaela • couple • ca
10
2026-05-19 • via Nuitee
R
Ralph • couple • de
8
2026-05-19 • via Nuitee
L
Léa • couple • fr
10
Super séjour ! Emplacement parfait
Pros:

Super petit déjeuner
Bien situé proche du centre mais endroit calme
Personnel très accueillant
Large choix d’excursion intéressante

Cons:

Pas d’ascenseur pour les chambres à l’étage
Pas beaucoup de place autour de la piscine

2026-05-18 • via Nuitee
N
NATTAWAN • family_with_children • gb
10
Magical
Pros:

The hotel was beautiful in an excellent location. The bedroom, pool, garden and breakfast also amazing. We stayed at 3 different hotels during our 2 week visit to Vietnam and this hotel had the best breakfast by far. Reception staff come and greet you personally every morning during breakfast and can help answer any questions you may have. Other staff working at the hotel are also very friendly and always give a warm smile when they see us.

Cons:

Nothing

2026-05-18 • via Nuitee