Hotel Hillarys Shinsaibashi

Hotels
•
Independent
8.8 (129 reviews)
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083 , Osaka , JP
81-6-62818000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Braille or raised signage
Couples/private dining

Review Highlights

Pros:
Excellent location near shopping
Friendly and attentive staff
Cons:
Issues with cleanliness
Noise from the street

Categories

Cleanliness
7.94
Several reviews mention cleanliness positively; however, there was an incident of uncleanliness with a used towel left on the bed.
Service
9.41
Most reviews praise the staff for being attentive and kind.
Location
9.45
The location is frequently mentioned as convenient for shopping and close to various attractions.
Room Quality
8.4
Rooms are generally clean and comfortable, but some comments indicate they are small.
Amenities
8.93
Amenities like hot spas and vending machines are noted as positives, although some guests wanted more availability.
Value for Money
8.39
Overall value is perceived as good; however, some guests wished for more amenities without extra costs.
Food and Beverage
8.94
Breakfast is generally well-received, although some guests felt that coffee availability could be improved.
Overall Experience
8.91
Overall, guests enjoyed their stay and appreciated the affordability and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:50

Property Description

Experience the perfect blend of comfort and convenience at Hotel Hillarys Shinsaibashi, where your Osaka adventure begins.

Unmatched Location
Nestled in the heart of Osaka, our hotel places you just moments away from iconic attractions like the Dotonbori Glico Sign and the bustling Namba Grand Kagetsu Theater, making it ideal for both sightseeing and entertainment.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the comfort of our 225 guest rooms featuring LCD televisions and deep soaking bathtubs. Our daily housekeeping ensures you can relax in a pristine environment at all times.

Exceptional Services
Benefit from our 24-hour front desk, concierge services, and laundry facilities, designed to cater to your every need during your stay. Vending machines are also available, ensuring you have access to snacks and refreshments whenever you desire.

Book your stay at Hotel Hillarys Shinsaibashi today and experience Osaka like never before!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

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  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
K
Kuan Liang • couple • tw
8
Pros:

早餐很讚，比想像中的還要好。章魚燒很好吃！

Cons:

公眾浴池比較舊一點，而且水溫都太高，很難泡澡

2026-06-20 • via Nuitee
G
Gabriel • solo_traveller • us
5
Pros:

Location and staff was great. For the price and our stay of 2 nights in 2 rooms for 4 people it was a good value

Cons:

Rooms were very small and not well thought out. The bathrooms were extremely tight and the bathroom shower / tub setup was not fit for average sized guests. Context nobody was taller than 6ft. Water pressure was lacking and the TV is pretty useless if you don't understand Japanese.

2026-06-20 • via Nuitee
S
Stefan • couple • nl
8
Great location and nice room.
Pros:

Nice window that could open, great location, nice downstairs bread and drink facility.

Cons:

Spa bath changing area was a bit bare bones. Upstairs bar was closed.

2026-06-20 • via Nuitee
K
Ka man carmen • couple • hk
9
Pros:

Super convenient, less than 2 mins walk to shopping area

2026-06-20 • via Nuitee
M
Maria • couple • es
10
2026-06-17 • via Nuitee
I
ITABASHI • couple • jp
9
綺麗でよかった
Pros:

スタッフの方が柔軟に対応してくれる

Cons:

水があまりでない
外の音がうるさい

2026-06-15 • via Nuitee
Y
Yasmina • couple • es
6
Agridulce
Pros:

La localización, en el sentido que estaba cerca de todo. PERO tiene un contra esa ubicación porque tienes una discoteca justo enfrente.
El personal muy muy amable y atento.

Cons:

La discoteca de enfrente no nos dejaba descansar. Luego se ve que cuando cerraba la gente se quedaba en la calle y solo se oían gritos. Y por la mañana tampoco podías descansar porque habían obras justo enfrente.

Nos tocó un cuarto piso con vistas a la lona de la obra.

La almohada era muy plana.

2026-06-15 • via Nuitee
K
kitao • solo_traveller • jp
9
2026-06-11 • via Nuitee
R
Ruzzel Patrick • couple • gb
9
Worth considering staying again when we revisit Osaka
Pros:

Good location, friendly staff and breakfast selections are all good.

Cons:

The toilet space was not the best but it was still very good.

2026-06-11 • via Nuitee
山口 • couple • jp
10
また泊まりたい
Pros:

フロント、エレベーター、トイレ、部屋全て綺麗だった

Cons:

無い

2026-06-06 • via Nuitee
S
Sabi085 • solo_traveller • at
7
Gute Lage
Pros:

Super Lage, inmitten des Geschehens. Trotzdem waren die Zimmer leise.

Cons:

Beim Frühstück wird nur Einwegbesteck und Tassen verwendet. Geht leider gar nicht!

2026-06-06 • via Nuitee
K
Ko feng • couple • tw
8
2026-06-05 • via Nuitee
C
Christophe • solo_traveller • fr
9
Pros:

Super emplacement. Chambre spacieuse. Bon petit déjeuner. Oreillers très confortables.

Cons:

Salle du petit déjeuner un peu exiguë.

2026-06-05 • via Nuitee
D
Dennis • family_with_children • ph
10
Comfortable with all aspects
Pros:

Nice location and worth it the price

Cons:

Nice location and worth it the price

2026-06-05 • via Nuitee
C
Carolina • couple • pt
8
2026-06-04 • via Nuitee
Y
YI-YING • solo_traveller • tw
10
2026-06-04 • via Nuitee
I
Irene • couple • es
10
2026-06-04 • via Nuitee
C
chris • couple • tw
6
房間不大 一樓有提供麵包與水但有限時間 房間內沒有水 要裝水比較麻煩
Pros:

地點還算方便

Cons:

房間感覺不是很乾淨，同行朋友身體過敏

2026-06-03 • via Nuitee
D
Dai • couple • jp
4
2026-06-03 • via Nuitee
M
Martin • couple • us
10
Pros:

Clean, great location.

2026-06-01 • via Nuitee