HOTEL HILLARYS Shinsaibashi

Hotels
8.5 (3120 reviews)
Chuo-ku Higashishinsaibashi 1-17-11 , Osaka , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Excellent central location (near shopping/transport)
Friendly and helpful staff
Good breakfast variety with local dishes
Onsen/SPA and large bath facilities
Lobby coffee/tea and complimentary snacks
Clean and well-maintained public areas
Cons:
Rooms are small with limited storage/closet space
Pillows lacking support causing neck discomfort
Nighttime noise from nearby bars/drunk groups
Occasional front desk/service inconsistencies
Low shower water pressure in some rooms
One report of very smelly air purifier

Categories

Cleanliness
8.9
Generally praised as clean and well-maintained (clean bathrooms and tidy rooms noted); minor issue reported (one guest mentioned a very smelly air purifier).
Service
8.6
Mostly described as friendly, helpful and competent (assisted with check-in, staff willing to help); isolated negative reports about reservation handling and slow/inexperienced front desk staff.
Location
8.7
Excellent central location for shopping and sightseeing, very convenient and repeatedly highlighted; downside is nightlife noise and groups of drunk people near the hotel at night.
Room Quality
7
Mixed: some guests found beds and baths comfortable and spacious, but frequent complaints about small room size, lack of closet/hangers, unsupportive pillows causing neck pain, and low shower water pressure.
Amenities
8.8
Strong amenities reported: onsen/SPA/bathhouse, welcome drinks and bread, lobby coffee/snacks, lemon/fruit water, nearby partnered parking — overall considered a plus.
Value for Money
8.6
Often described as good value or better than expected; guests noted satisfaction with the price-quality balance despite some small-room drawbacks.
Food and Beverage
8.8
Breakfast repeatedly praised for variety and inclusion of local dishes; complimentary coffees, teas and pastries in lobby appreciated.
Overall Experience
8.6
Overall positive stay: convenient location, helpful staff, good breakfast and amenities; negatives (small rooms, some noise, occasional service hiccups) moderate the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 18:21

Property Description

Luxurious Accommodation
HOTEL HILLARYS Shinsaibashi in Osaka offers free WiFi and is conveniently located near popular attractions such as Shinsaibashi Shopping Arcade and Mitsutera Temple. With multilingual staff available 24/7, guests can expect top-notch service during their stay.

Convenient Location
Situated less than 1 km from the city centre and with easy access to Shinsaibashi Station, guests can explore the vibrant surroundings with ease. The hotel's proximity to Hoan-ji Temple, TKP Shinsaibashi Ekimae Conference Center, and Orange Street makes it an ideal choice for travelers looking to immerse themselves in the local culture.

Nearby Attractions
Guests can visit iconic landmarks like Glico Man Sign, Nipponbashi Monument, and Zojugoi Yasuidoton Dobokukiko Monument, all within reach from the hotel. With Itami Airport just 21 km away, HOTEL HILLARYS Shinsaibashi ensures a seamless travel experience.
Book your stay now to experience the perfect blend of comfort and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 3120 reviews
Cleanliness: 8.9
Service: 8.6
Location: 8.7
Room Quality: 7
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 8.8
Overall Experience: 8.6
I
Irene • couple • es
7
2026-09-19 • via Nuitee
Y
YOSHIMASA • couple • jp
6
2026-09-15 • via Nuitee
W
Wang • solo_traveller • tw
10
Pros:

非常喜歡13樓的浴池
每天都要跑上去泡湯
很舒服，工作人員也都很友善

2026-09-15 • via Nuitee
川内 • solo_traveller • jp
10
居心地の良い部屋でゆっくりできました。
Pros:

サウナ最高です。

2026-09-15 • via Nuitee
C
chiyo • couple • jp
6
安いのはとても良かった。　又利用したい
Pros:

心斎橋に近くて便利　ホテル出てすぐにコンビニもある　安い

Cons:

隣施設が工事中で朝からうるさかった
お風呂脱衣所が狭い

2026-09-14 • via Nuitee
奈良 • solo_traveller • jp
8
2026-09-13 • via Nuitee
H
HASHIWAKI • solo_traveller • jp
10
2026-09-13 • via Nuitee
M
Miok • couple • kr
10
2026-09-12 • via Nuitee
A
Alexandra • family_with_children • es
9
Muy buen hotel
Pros:

Habitación grande. Las camas son amplias y comodas. Escogimos la habitación deluxe y nos dieron una habitación para cuatro personas con dos camas de matrimonio. En el hall tienen siempre panecillos y bebida gratis para los clientes. Buena ubicación. Buen desayuno, pero estilo Japonés.

Cons:

Nuestra habitación estaba en el sexto piso, y por la parte de fuera de la ventana había una pasarela de emergencia, una noche estando ya en la cama, paso una persona por delante de nuestra ventana. Me parece un hecho muy grave dado que estando en un sexto piso no te imaginas que nadie pudiera estar mirando por tu ventana.

2026-09-12 • via Nuitee
T
Tsukioka • solo_traveller • jp
1
最悪
Pros:

最悪

Cons:

最悪

2026-09-11 • via Nuitee
L
LUNG-HO • solo_traveller • tw
10
2026-09-09 • via Nuitee
E
Elena • family_with_children • it
10
Pros:

Colazione e servizi

Cons:

Camera un po’ piccola

2026-09-07 • via Nuitee
H
hayato • solo_traveller • jp
7
2026-09-04 • via Nuitee
J
Jelena • couple • es
10
Pros:

Absolutely everything is wonderful

2026-09-03 • via Nuitee
A
Adri G.C. • solo_traveller • es
10
Excelente eleccion
Pros:

La ubicación, la limpieza, comodidad y la amabilidad del personal.

Cons:

Desayuno variado pero pocas opciones para desayuno occidental.

2026-09-03 • via Nuitee
J
JUNGCHANG • family_with_children • tw
10
2026-09-02 • via Nuitee
C
Cecilia • couple • it
9
2026-08-31 • via Nuitee
A
Alessia • extended_group • it
8
2026-08-29 • via Nuitee
鈴木 • couple • jp
10
最高
Cons:

布団マットにシミがあった

2026-08-29 • via Nuitee
B
Benjamin • solo_traveller • fr
9
2026-08-27 • via Nuitee