Hotel Hillarys Shinsaibashi

Hotels
•
Independent
8.8 (129 reviews)
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083 , Osaka , JP
+81 6-6281-8000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Braille or raised signage
Couples/private dining

Review Highlights

Pros:
Excellent location near shopping
Friendly and attentive staff
Cons:
Issues with cleanliness
Noise from the street

Categories

Cleanliness
7.94
Several reviews mention cleanliness positively; however, there was an incident of uncleanliness with a used towel left on the bed.
Service
9.41
Most reviews praise the staff for being attentive and kind.
Location
9.45
The location is frequently mentioned as convenient for shopping and close to various attractions.
Room Quality
8.4
Rooms are generally clean and comfortable, but some comments indicate they are small.
Amenities
8.93
Amenities like hot spas and vending machines are noted as positives, although some guests wanted more availability.
Value for Money
8.39
Overall value is perceived as good; however, some guests wished for more amenities without extra costs.
Food and Beverage
8.94
Breakfast is generally well-received, although some guests felt that coffee availability could be improved.
Overall Experience
8.91
Overall, guests enjoyed their stay and appreciated the affordability and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:50

Property Description

Experience the perfect blend of comfort and convenience at Hotel Hillarys Shinsaibashi, where your Osaka adventure begins.

Unmatched Location
Nestled in the heart of Osaka, our hotel places you just moments away from iconic attractions like the Dotonbori Glico Sign and the bustling Namba Grand Kagetsu Theater, making it ideal for both sightseeing and entertainment.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the comfort of our 225 guest rooms featuring LCD televisions and deep soaking bathtubs. Our daily housekeeping ensures you can relax in a pristine environment at all times.

Exceptional Services
Benefit from our 24-hour front desk, concierge services, and laundry facilities, designed to cater to your every need during your stay. Vending machines are also available, ensuring you have access to snacks and refreshments whenever you desire.

Book your stay at Hotel Hillarys Shinsaibashi today and experience Osaka like never before!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

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  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
璟玉 • couple • tw
9
Pros:

地點佳，有提供保養品及盥洗小樣，清潔打掃乾淨，雖然沒有提供瓶裝水，但是在大廳的部分有提供檸檬水及水果水供使用。

Cons:

蓮蓬頭的水有點小

2026-07-25 • via Nuitee
J
Jinte • solo_traveller • be
9
2026-07-25 • via Nuitee
P
PATRICIA • solo_traveller • be
9
2026-07-23 • via Nuitee
H
Haixi • solo_traveller • us
9
Pros:

Staff members are nice and helpful. Good location, good value.

2026-07-21 • via Nuitee
M
Mercè • family_with_children • es
10
2026-07-21 • via Nuitee
J
Julian • couple • jp
9
満足です
Pros:

ベッドの幅が広く快適でした。浴室も清潔で広々していた。この規模で大浴場があるのも良かったです。
朝食が想定以上に充実していて、丁寧なお料理を美味しく頂きました。
すぐ裏に大きな提携パーキングがあり助かりました。管理の方も親切でした。
中心地なので出かけるのに便利。

Cons:

コスパを考えると予想以上に良かったので、相対的に満足しています。
特にないですが、あえて言えば
繁華街にあるので夜中路上で騒ぐ声が聞こえます。
部屋の面積上配置が難しいとは思いますが、クローゼットはなく、ハンガーの数もかぎられているので、服や荷物がかさばる冬場は不便を感じるかもしれません

2026-07-21 • via Nuitee
M
MARTA • couple • es
9
Excelente
Pros:

La ubicación, tienen un onsen. A demas, en ciertas horas del dia te ofrecen cafès, tes, snaks…

Cons:

Nada

2026-07-19 • via Nuitee
M
Marina • couple • es
9
Hotel pequeño y céntrico, muy manejable
Pros:

La localización es super buena

2026-07-19 • via Nuitee
念萱 • couple • tw
10
每天走到很累很累還好附近離鬧區還有地點都不遠，飯店出來左邊有一間小小的類似賣優格冰淇淋的！超好吃～～～
Pros:

地點很棒
員工也很樂意幫忙
餓了下午還有時段可以到1樓吃麵包

Cons:

沒有不滿意
只是附近晚上比較多酒吧
怕吵的人就不太適合囉

2026-07-19 • via Nuitee
T
TATIANA • family_with_children • us
10
Помощь персонала 5+
Pros:

Хорошее расположение,центр удобно гулять и все магазины рядом.Компетентный персонал очень нам помог при заселении .Внизу бесплатно угощают чай ,кофе , булочки.Есть СПА.Номера большие -две двуспальные кровати.

2026-07-19 • via Nuitee
M
MAMIKO • couple • jp
6
Pros:

朝食が美味しい（たこ焼きや焼きそばや肉吸いなどの大阪グルメもあった）
ウェルカムドリンクとウェルカムパン
設備がきれい
ロケーション
浴槽が広くてゆったり浸かれる
シャワーをミスト状に切り替える事が出来て気持ち良かった

Cons:

フロントの対応が慣れていない方だったのか（？）少し手こずっていて、感じは悪くないものの対応がいまいちだった。
電気ケトルの近くにコンセントが無く、洗面台まで移動させなければならないのが不便だった。

2026-07-18 • via Nuitee
A
Axelle • couple • jp
7
2026-07-18 • via Nuitee
Y
YUBI • solo_traveller • jp
10
良かった
Pros:

立地がいい

Cons:

空気清浄機がめっちゃ臭う

2026-07-17 • via Nuitee
J
JORDI • solo_traveller • es
9
Bona opció
Pros:

Ben ubicat, molt net. Spa agradable. Esmorzar abundant.

Cons:

L'àrea de l'esmorzar era força petita. En ocasions, cal esperar per tenir taula.

2026-07-17 • via Nuitee
L
Linda • family_with_children • nl
1
wel betaald maar niet geslapen.
Pros:

betaald maar kon niet naar binnen

Cons:

mocht niet naar binnen onze kamer kon niet meer moest een andere extra kamer bij boeken heel vreemd

2026-07-16 • via Nuitee
S
SHAU JU • family_with_children • tw
2
2026-07-16 • via Nuitee
N
NORIS • solo_traveller • mx
10
Pros:

It has an excellent location and is very clean.

Cons:

Nothing bad to say

2026-07-14 • via Nuitee
M
Maider • solo_traveller • es
8
Pros:

Lo mejor la ubicación

Cons:

La habitación es muy pequeña y no tiene casi enchufes.

2026-07-14 • via Nuitee
G
goldie • couple • nz
10
A great stay overall
Pros:

Loved the location, very clean and tidy. Friendly staff. Spacious room.

2026-07-13 • via Nuitee
I
Israel • solo_traveller • es
10
Pros:

.

Cons:

.

2026-07-13 • via Nuitee