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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Lockers
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Higher level toilet
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Wine/champagne
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Fruits
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
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Live music/performance
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Auckland
Modern Amenities: Four Points by Sheraton Auckland offers a range of modern amenities including a fitness centre, restaurant, and bar for guests to enjoy during their stay.
Convenient Location: Situated just 2.6 km from Masefield Beach, the hotel is centrally located near popular attractions such as Auckland Town Hall and Auckland Art Gallery.
Business and Leisure: Whether you're traveling for business or leisure, our hotel caters to all guests with a business centre, cooked buffet breakfast, and comfortable rooms equipped with all the essentials.
Experience luxury and convenience at Four Points by Sheraton Auckland. Book your stay now for an unforgettable experience.
Please note that there is a 2.75% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location was perfect for us. Check in was hassle free, and we were able to check in a little early which was awesome (due to having Marriot membership).
Hubby enjoyed breakfast. Staff were very friendly.
Other guests were being given instructions on arrival for breakfast (where things were etc), but we were just shown to our seats and left to figure it out. Not a major problem, but would have been nice to know that we could order different eggs.
For me, I try and follow a low carb diet, I found there were not many options (other than just bacon and eggs). However I didn't go hungry. So minor gripes and definitely didn't spoil the stay.
Location was great! Right in the city hub but couldn’t hear any city noise from our floor at all. Staff were very friendly and very reachable via bonvoy app. I really enjoyed the water bottle filler such a good idea!
There were some issues with service regarding extra charges on our account that we had to ask 3 times about removing. The breakfast was minimal and should be complimentary for at least 1 night I feel. The photos of the apartment showed timber flooring (which I needed) however we had carpet. I was told the kitchen was fully equipped however found myself buying an air fryer to do my cooking as there was no stove. The sink was difficult to use and wash dishes due to the size as we didn’t want to waste water using the dishwasher all the time.
Great location. Clean rooms with comfortable beds and pillows.
Staff was polite and friendly.
The location was perfect for what we wanted to do. We were easily able to walk to everything we wanted to see and do. The breakfast buffet was really good too. We had a nice view of the sky tower, and a water refilling station on our floor by the elevator. Valet parking was very handy, although quite pricy. Staff were friendly and efficient. Would certainly stay there again. I would like to try out the rooftop cocktail bar next time.
The location made up for most of the negative and the beds were very comfy and the rooms were very nice!
The staff - specifically the breakfast buffet staff, if you don’t look older and deserving to be there then you aren’t treated well. I asked for some yogurt was told there was no more only to see that the same staff member got some yogurt for another older later after me. We were looked at as if we didn’t belong and the staff never believed a word we said. So if you’re a younger married couple and you don’t look like you have money AVOID
位置和硬件条件
前台工作能力，搞错了我们是包含早餐的订单，直到出示纸质订单，才搞明白。不是保护环境么？
Friendly helpful staff throughout our stay. This was a last minute acom book for myself and 3 young children and they staff were really helpful 💛 location, facilities and breakfast were also 10/10
Great location and nice comfortable rooms.
They charged me twice for my stay at took an extra $200 on top for bond. 7 days later still the refund didn’t come through!
Very clean and good equipment
Nothing
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