Louis Kienne Hotel Pemuda

Hotels
9.2 (62 reviews)
Jl. Pemuda No: 45 - 51 Semarang , Semarang , id
+62 800 1300888

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Awesome rooftop pool
Cons:
Poor food quality
Limited dining options
Issues with cleanliness in some areas

Categories

Cleanliness
8.7
Overall cleanliness mentioned positively, but some issues noted in reviews.
Service
10
Staff were friendly and attentive, providing solid support throughout the stay.
Location
10
Convenient location with easy access to local attractions and amenities.
Room Quality
9.67
Rooms were described as spacious, clean, and comfortable.
Amenities
9.21
Facilities such as the rooftop pool were highly praised.
Value for Money
8.66
Some complaints about food and service quality suggest it may not fully meet expectations.
Food and Beverage
7.69
Repeated complaints about poor food service and limited menu options.
Overall Experience
9.65
Overall positive experiences noted, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:33

Property Description

Luxurious Accommodation with City Views

Modern Amenities for Families

Louis Kienne Hotel Pemuda in Semarang offers a luxurious stay with stunning city views. The hotel provides modern amenities suitable for families, including a kids' club and a 24-hour front desk. With air-conditioned rooms equipped with flat-screen TVs, guests can unwind in comfort. The hotel's convenient location near Semarang Tawang Train Station and other attractions makes it an ideal choice for travelers. Book now to experience a blend of comfort and convenience at Louis Kienne Hotel Pemuda.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for Rp 50,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for Rp 100,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 62 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.67
Amenities: 9.21
Value for Money: 8.66
Food and Beverage: 7.69
Overall Experience: 9.65
B
bluemagic2016 • Solo travel • Brussels
10
Wonderful stay
Pros:

I had a wonderful stay at this hotel. From the moment I arrived, Silvia at the reception made me feel welcome and was attentive throughout my entire stay. She was always helpful, professional, and ensured everything went smoothly.

I was very satisfied with the swimming pool, which was clean and enjoyable, as well as the breakfast, which offered a good variety of options. The room was comfortable, well-maintained, and met all my expectations.

Overall, I had a great experience and would gladly recommend this hotel to anyone visiting the area. Thank you to Silvia and the entire team for their excellent hospitality.

2026-07-20 • via Tripadvisor
S
Soufiane • couple • be
10
2026-07-18 • via Nuitee
G
Glenntacazily • Family • Surabaya, East Java, Java
2
THE WORST🙏
Pros:

I honestly don’t know whether to call this a hotel stay or a lesson in never believing social media again.

After seeing all the beautifully curated TikTok videos and promotional content, I genuinely believed your property would deliver the experience it promised. Unfortunately, what I found was the complete opposite. It seems the marketing team deserves far more credit than the operations team.

The unit was not just dirty it was disgustingly dirty. Dust, stains, and an overall lack of cleanliness made it impossible to feel comfortable from the moment I walked in. For a serviced residence, I was also surprised to discover there were no proper cooking utensils, while the gas stove was practically unusable. It completely defeats the purpose of staying in a residence.

What made everything even worse was the way your WhatsApp operations team handled the situation. Slow, inefficient, and completely lacking any sense of urgency or ownership. It felt less like customer service and more like I was inconveniencing your staff by reporting problems that should never have existed in the first place.

At one point, I genuinely asked myself, “Did I do something terrible to deserve an experience like this?” That is how miserable this stay has been.

I moved from another serviced residence from queen city mall because I believed Louis Kienne Pemuda would be an upgrade. Instead, I paid more for a nightmare wrapped in good marketing.

Thank you for reminding me that social media can create beautiful expectations, while reality can destroy them within minutes.

Please don’t worry—I won’t be making the same mistake twice. This wasn’t just my first stay with Louis Kienne Pemuda. It will also be my last.

Best regards,

2026-07-13 • via Tripadvisor
E
Erwin • family_with_children • nl
7
prima hotel.
Pros:

schone kamers met goede bedden. goede hulp met bezorgen baggage.

2026-07-13 • via Nuitee
M
MENG WAI • solo_traveller • my
4
Pros:

location

Cons:

it was a smoking room with heavy smoke smell in room and corridor. zero air ventilation in the room, exhaust fan in bathroom is not working. window cant be open. curtain is broken with a big hole in the middle.

2026-07-13 • via Nuitee
9
920diani • Family
10
Excellent
Pros:

My experience at Louis Kienne Pemuda was excellent.
​Even though it was the school holiday season and the lobby was very crowded, the staff remained friendly. A big thank you to Mas Radit at the front desk for being so efficient; I booked two Deluxe rooms via Trip.com and received a free upgrade to Resident Rooms upon check-in. The rooms were clean, the amenities were complete, and the breakfast was delicious. When I requested a high chair at the restaurant for my baby, the staff immediately set one up for us. It’s highly recommended for those looking for comfort right in the heart of the city. The location is very convenient, close to KFC, Indomaret Fresh, and Queen City Mall, and finding dinner options around the hotel is very easy.

2026-07-05 • via Tripadvisor
Y
Yasin • solo_traveller • id
9
Pros:

Staff ramah .akomodasi bersih

Cons:

Tidak ada

2026-06-15 • via Nuitee
Y
Yasin • solo_traveller • id
9
Pros:

Lokasi strategis ,staff helpfull,king bed nya besar,kamar bersih

Cons:

Tidak ada

2026-06-15 • via Nuitee
T
Teddy • solo_traveller • id
8
Pros:

Location and cleanliness

Cons:

Can't provide second key room

2026-06-01 • via Nuitee
A
Adam • couple • pl
9
Pros:

👍

Cons:

👍

2026-05-05 • via Nuitee
I
Indah • extended_group • id
9
Overall menyenangkan menginap di Louise Kienne
Pros:

Kasurnya besar. Mantap

Cons:

Tempat sampah diruangan pijakan kaki nggak ada tinggal besi kayak paku aja jadi sakit

2026-04-23 • via Nuitee
1
198ririsa • Family
10
120
Pros:

Comfy place and kids friendly hotel✅

2026-03-25 • via Tripadvisor
C
Cruiser48264005724 • Family
10
Customer Focus
Pros:

Mas Angga customer focus nya 👍👍👍

2026-03-21 • via Tripadvisor
C
Cruiser55284835348 • Family
10
Great
Pros:

Nice welcoming and location for family trips

2026-03-20 • via Tripadvisor
V
Vijayan • solo_traveller • in
4
Not upto the mark
Pros:

stay was ok. Location is good.

Cons:

During check in they allocated me a room which was already occupied by another guest. And again i came back to reception with my luggage for getting another room. I can clearly hear noise from adjacent room. Dinner is not available on ala carte basis. Parking at this property is tricky as the entrance and exit ramps are narrow, only experienced driver can handle the vehicle without damage. I have not received invoice for my stay. Both booking.com & property is telling they cannot provide contact another. While check out I tried to explain to the staff and shown booking.com policy details, but even after explaining and waiting for 1 hour I did not receive a invoice from them. Since i dont have enough time i have left without invoice.

2026-03-20 • via Nuitee
R
Roving41275672925 • Family
10
Awesome stay in here
Pros:

Had a wonderful stay at this hotel. The staff were very friendly and helpful, the room was clean and comfortable, and the facilities were great. Highly recommended!

2026-03-16 • via Tripadvisor
N
Navigate00061293450 • Family
10
Short staycation with wife
Pros:

Petugas Hotel ramah, ruangan wangi

2026-03-14 • via Tripadvisor
A
andriansyach • family_with_children • id
3
Pros:

Nothing

Cons:

When check in room stinky and bed very little booked for 2 adult and 2 kids tenageer not enough space..I book deluxe twin room but they provided deluxe twin bed only 1 room available ..when check in 1st day no siap shampoo towel and shower gears and stuff 2 Nd day when make up room they not fill the soap and shampoo and have to shouting to hotel staff..very not professional hotel serviced delivered I'm not recommend using again this hotel and breakfast only 1 pax been provided complaint to the hotel they can provide 1 pax .while I book for 4 guess including me and my wife and my 2 kids tenageer .very unprofessional hotel .

2026-01-19 • via Nuitee
9
999een • Business • Bogor, West Java, Java
10
Great stay
Pros:

Great stay! The room was spacious and clean with comfy bed. The front office helpful and alowed us to store our luggage. Quick chek in. Excellent location. Close to mall. Would definitely recommend!

2025-12-14 • via Tripadvisor
A
Adventure11753075917 • Family • Jimbaran, South Kuta, Bali
10
Enjoyable Stay with the Best Rooftop View
Pros:

I stayed at Louis Kienne Pemuda Semarang this November and really enjoyed my time there. The location couldn’t be more convenient, it’s right in the middle of the city, with a convenience store and a mall just next door. Toko Oen and Loenpia Mbak Lien are literally right across the street, which made it easy to grab some local favorites.

The service was solid throughout my stay. The staff were friendly, attentive, and made me feel welcome. My room was clean, comfortable, and well taken care of.

The part I loved the most was the infinity pool on the rooftop. The view from up there is fantastic and definitely one of the highlights of the hotel.

Overall, it was a pleasant stay, and I wouldn’t hesitate to come back on my next trip to Semarang.

2025-11-23 • via Tripadvisor