Tamu Hotel & Suites Kuala Lumpur

Hotels
8.2 (4496 reviews)
120 Jalan Raja Abdullah Kampung Baru , Kuala Lumpur , MY

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near Kampung Baru and mosque
Great room views
Friendly and helpful staff
Comfortable, spacious rooms
Quiet/able to hear azan for prayer
Helpful gestures on arrival (decor, complimentary cake)
Baby bed provided on request
Generally clean rooms reported by several guests
Cons:
Toilet and bathroom cleanliness issues (stains, dirty tubs)
Swimming pool poorly maintained or under maintenance
Elevator problems: slow, few working lifts causing long waits
Limited and/or expensive parking
Occasional slow housekeeping/service response (e.g., towels)
No smart TV in some rooms despite price
Towels delivered damp or with unpleasant odor
Breakfast/buffet quality described as average

Categories

Cleanliness
7
Mixed feedback: multiple guests reported dirty toilets, stained bowls, dirty bath tubs, damp/smelly towels and an unmaintained pool, though some guests also praised room cleanliness and overall hygiene.
Service
9.2
Generally strong: staff repeatedly described as friendly, polite and helpful (e.g., providing baby cot, special welcome gestures). Isolated service lapses (slow towel delivery) noted but overall service sentiment is positive.
Location
9.4
Consistently praised: strategic spot near Kampung Baru, next to the mosque, many nearby food options and easy access to central KL; excellent views reported.
Room Quality
8.8
Rooms described as comfortable, cozy and spacious with great views, but some guests noted issues like old/toilet wear, missing smart TV and occasional AC problems.
Amenities
7.2
Several amenity problems: lifts frequently slow or only partially operational, swimming pool reported unclean/under-maintenance, limited or costly parking.
Value for Money
6.8
Perceived as below expectations by some guests: complaints about paying a premium price while lacking features (no smart TV), cleanliness/maintenance issues and limited amenity quality.
Food and Beverage
8.6
Mixed-to-positive: some guests found food tasty and appreciated complimentary items (cheesecake), while breakfast buffet described as average and could be improved for the price.
Overall Experience
8.6
Overall positive stay driven by location, view and service, but recurring cleanliness and maintenance issues (pool, toilets, lifts) temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 02:52

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with modern amenities and stunning city views. Some rooms even feature a kitchen for added convenience.

Top-Notch Facilities

Relax by the outdoor pool, stay fit at the fitness centre, and enjoy delectable meals at the on-site restaurant. The 24-hour front desk and free WiFi ensure a seamless stay.

Prime Location

Explore iconic attractions like Petronas Twin Towers and Suria KLCC, all within easy reach. Sultan Abdul Aziz Shah Airport is just 26 km away.

To experience luxury and convenience in the heart of Kuala Lumpur, book your stay at Tamu Hotel & Suites now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Car park charges are chargeable at RM10 per entry.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 4496 reviews
Cleanliness: 7
Service: 9.2
Location: 9.4
Room Quality: 8.8
Amenities: 7.2
Value for Money: 6.8
Food and Beverage: 8.6
Overall Experience: 8.6
M
Muhammad Muhsin • family_with_children • my
5
A good one
Pros:

The room was spacious but some of the items cannot be used like the mini bar, aircond regulator and the hair dryer. All broken. The room super clean and good.

Cons:

The room was spacious but some of the items cannot be used like the mini bar, aircond regulator and the hair dryer. All broken. The room super clean and good.

2026-09-19 • via Nuitee
M
Mohd Ridzuan • family_with_children • my
8
Awesome
Pros:

everything is awesome...

Cons:

lift very slow

2026-09-18 • via Nuitee
D
Dato Yuslim • couple • my
7
2026-09-16 • via Nuitee
A
adda • family_with_children • my
10
Pros:

Saya sangat berpuashati dgn layanan staff di Tamu Hotel.. sngt baik dan friendly.. dan sngt2 membantu bile guest ade masalah.. bilik sngt bersih dn pemandangan cantik.. akan repeat lagi next time.. tq Tamu Hotel..

2026-09-15 • via Nuitee
H
Harolhanam • couple • my
10
2026-09-15 • via Nuitee
R
Rozini • solo_traveller • my
10
2026-09-14 • via Nuitee
J
JEFRY • extended_group • my
8
2026-09-12 • via Nuitee
N
nabila • couple • my
7
2026-09-11 • via Nuitee
M
Maimunah • couple • my
8
2026-09-11 • via Nuitee
R
Ruslizam • solo_traveller • my
10
2026-09-09 • via Nuitee
N
Nor Hana • family_with_children • my
10
Akan datang lagi
Pros:

Pemandangan yang cantik. Bilik yang mewah dengan harga yang berbaloi.

Cons:

Parking, agak mencabar

2026-09-07 • via Nuitee
S
Satra • solo_traveller • my
10
Pros:

Staff dia sangat best..

Cons:

Lampu kurang terang dalam bilik...

2026-09-07 • via Nuitee
S
Sarah • solo_traveller • au
10
Pros:

The view from our room was absolutely spectacular! Room was so spacious and clean, comfortable bed, and the staff were very friendly.

2026-09-06 • via Nuitee
M
Muhammad Farhan • solo_traveller • my
10
Pros:

Sangat selesa
Tempat yang strategik

Cons:

Sarapan di Tamu Hotel semakin kurang sedap berbanding dahulu
Semoga boleh perbaiki

2026-09-04 • via Nuitee
A
Alimah • couple • my
7
Pros:

near to food huntinh

Cons:

the parking lot is difficult

2026-09-02 • via Nuitee
D
Dayang • couple • my
7
Saya suka tinggal di sini sebab enviromen yang sangat selesa
Pros:

Senang utk access food area

Cons:

Tuala lama dan berbau. Makananya sangat tidak memuaskan hati. Mee terlebih masak dah macam bubur.2 hari saya breakfast dengan mee yang lembik. Klu tak pandai masak mee better tukar menu lain. Lepas tu kurangkanlah penggunaan gulandlm masakan. Sudahlah Minuman terlebih manis, rendang dan kari pun manis.

2026-09-01 • via Nuitee
D
Dayang • couple • my
8
2026-09-01 • via Nuitee
S
Shah hurulain binti Shah Nizamuddin • couple • my
9
2026-08-31 • via Nuitee
R
riccardo • couple • it
9
2026-08-30 • via Nuitee
T
tahir • solo_traveller • my
10
Pros:

Location

Cons:

Trafick jam

2026-08-30 • via Nuitee