Innfiniti Hotel & Suites

Hotels
6.8 (2239 reviews)
Calle 33 Este A 100 mts de Ave. Balboa , Panama City , pa

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Pool area
Good location
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
4.55
Multiple reviews indicate issues with cleanliness, including dirty rooms and bad odors.
Service
7.05
Inconsistent service experiences noted, with some complaints about staff attitude and inefficiency.
Location
7.55
Convenient location but concerns about safety and surrounding area diminished experience.
Room Quality
7.05
Mixed feedback on room conditions; some rooms reported issues with air conditioning and moisture.
Amenities
8.55
Amenities such as pool area received positive remarks but some basic needs lacking, like WiFi.
Value for Money
7.05
Pricing not aligned with quality and lack of included services like breakfast affects perceived value.
Food and Beverage
6.05
Complaints about lack of food options on-site and restrictions on bringing food to rooms.
Overall Experience
6.55
General dissatisfaction expressed, with cleanliness and amenities leading to a poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:03

Property Description

Luxurious Accommodation
Innfiniti Hotel & Suites, located in Panama City, offers a 4-star experience with modern amenities. The air-conditioned rooms feature free WiFi, flat-screen TVs, and some even boast balconies.

Relaxation and Fitness
Guests can unwind by the outdoor swimming pool or work out in the fitness centre. The terrace provides a perfect spot to enjoy the city views.

Convenient Location
Conveniently situated near popular landmarks like Bridge of the Americas and Ancon Hill, the hotel also offers free private parking. With multilingual staff available 24/7, guests can expect top-notch service during their stay.

Book your stay at Innfiniti Hotel & Suites for a blend of comfort and convenience.

Important information:

The transport service is only to and from the Tocumen International Airport, with previous reservation.

The credit card holder must match the guest's name on the booking, and the physical credit card will be required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

6.8
Based on 2239 reviews
Cleanliness: 4.55
Service: 7.05
Location: 7.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 7.05
Food and Beverage: 6.05
Overall Experience: 6.55
A
arlene solo_traveller pa
4
Pros:

Solo la vista de la piscina

Cons:

Es un hotel viejo y las habitaciones estas descuidada y tambien no permiten entrar comida a la habitación y igual están llenas de cucarachas, el baño la puerta no cerraba y no tenia toalla

2026-09-11 via Nuitee
F
Fernando couple pa
4
2026-09-11 via Nuitee
M
Miguel couple pa
7
2026-09-09 via Nuitee
M
Mario solo_traveller cr
9
2026-09-08 via Nuitee
A
Alain couple pa
7
2026-09-08 via Nuitee
D
David couple co
1
Cucarachas y falta de mantenimiento
Cons:

Lamentablemente, el Hotel tiene una grave infestación de cucarachas, tuve que solicitar dos veces cambio de habitación uno justamente por un problema con cucarachas y otro, porque tenían problemas de plomería y de filtraciones de agua, además, el Hotel tiene mal olor, humedad, y se nota por todas partes, falta de mantenimiento.
Durante mi estancia, nunca se realizó el servicio a la habitación de limpieza, que es normal en todos los hoteles del mundo.

2026-09-07 via Nuitee
T
Trent couple co
2
Pros:

Needs cleaning and change staff

Cons:

A green piece of gum was on the floor of the elevator the entire stay. Over a week.. there’s an empty chocolate milkshake bottle on the staircase above the swimming pool. It was there for the whole time as well. It’s just nasty. If the type of property you don’t wanna go to.

2026-09-07 via Nuitee
F
Faniris couple pa
4
2026-09-07 via Nuitee
H
Herrera Aguilar extended_group pa
3
Very bad.
Pros:

• Malfunctioning air conditioning system.

• Unfriendly hotel staff.

• No Wi-Fi / internet connection in the room.

• Unpleasant odors emanating from the bathroom.

Cons:

• Complimentary water and ice not provided in guest rooms.

• Parking availability is very limited.

• Security measures are inadequate.

2026-09-06 via Nuitee
J
Joshua Jahir couple pa
2
2026-09-06 via Nuitee
J
Jadan couple ec
7
Bueno
Pros:

Todo excepto el gym no estaba en funcionamiento

Cons:

No daban respuesta gym

2026-09-06 via Nuitee
J
Justyna solo_traveller us
5
2026-09-04 via Nuitee
L
Letawna solo_traveller us
1
Pros:

Had a reservation and then arrived just to find out that they said they had no room reserved for me

Cons:

Made reservations and then there was no room available Once I arrived they said they found the reservation in their computer but that a reservation doesn't mean that it was actually confirmed just because I used my card to make a reservation it's very inconvenient I wouldn't recommend

2026-09-03 via Nuitee
W
William Tulio solo_traveller nl
1
Bad maintenance and no WiFiin rooms
Pros:

The building had a rooftop pool, that was the only thing which was attractive about it.

Cons:

Very bad maintenance, floors with open rooms where mold was growing on the walls etc, customers could see this when they were walking to their rooms. You were prohibited to eat and drink on your room. No WiFi in rooms. Only downstairs in hotel lobby or rooftop pool. Which is very annoying.

2026-09-02 via Nuitee
L
Luzmila couple pa
1
2026-09-01 via Nuitee
K
Kathleen couple pa
7
Pros:

Es un lugar económico, a simple vista se ve bien y bonito

Cons:

Podría mejor la atención al cliente, la puerta del baño no cerraba y al área de la piscina le hace falta mantenimiento

2026-08-31 via Nuitee
J
Jvega extended_group pa
7
INFINITY
Pros:

UBICACION, VISTA, PISCINA, ATENCION,

Cons:

OLIA UN POCO A CIGARRILLO LA HABITACION, NO HAY WIFI

2026-08-31 via Nuitee
N
Naomy couple pa
2
Decepcionante para el precio
Pros:

La ubicación

Cons:

El aire acondicionado no se sentía para nada, habitación muy calurosa

2026-08-31 via Nuitee
M
MICHELLE couple pa
6
2026-08-31 via Nuitee
O
Oso Barbudo solo_traveller pa
4
Desastre
Pros:

La ubicación

Cons:

Las habitaciones no son cómodas, el área de la regadera no tiene puerta todo el piso se moja, no hay Internet en las habitaciones, las toallas que me dieron eran muy viejas, el aire acondicionado no se sentía, y el bar de la piscina está cerrado.

2026-08-31 via Nuitee