Innfiniti Hotel & Suites

Hotels
6.8 (2239 reviews)
Calle 33 Este A 100 mts de Ave. Balboa , Panama City , PA

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Pool area
Good location
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
4.55
Multiple reviews indicate issues with cleanliness, including dirty rooms and bad odors.
Service
7.05
Inconsistent service experiences noted, with some complaints about staff attitude and inefficiency.
Location
7.55
Convenient location but concerns about safety and surrounding area diminished experience.
Room Quality
7.05
Mixed feedback on room conditions; some rooms reported issues with air conditioning and moisture.
Amenities
8.55
Amenities such as pool area received positive remarks but some basic needs lacking, like WiFi.
Value for Money
7.05
Pricing not aligned with quality and lack of included services like breakfast affects perceived value.
Food and Beverage
6.05
Complaints about lack of food options on-site and restrictions on bringing food to rooms.
Overall Experience
6.55
General dissatisfaction expressed, with cleanliness and amenities leading to a poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:03

Property Description

Luxurious Accommodation
Innfiniti Hotel & Suites, located in Panama City, offers a 4-star experience with modern amenities. The air-conditioned rooms feature free WiFi, flat-screen TVs, and some even boast balconies.

Relaxation and Fitness
Guests can unwind by the outdoor swimming pool or work out in the fitness centre. The terrace provides a perfect spot to enjoy the city views.

Convenient Location
Conveniently situated near popular landmarks like Bridge of the Americas and Ancon Hill, the hotel also offers free private parking. With multilingual staff available 24/7, guests can expect top-notch service during their stay.

Book your stay at Innfiniti Hotel & Suites for a blend of comfort and convenience.

Important information:

The transport service is only to and from the Tocumen International Airport, with previous reservation.

The credit card holder must match the guest's name on the booking, and the physical credit card will be required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

6.8
Based on 2239 reviews
Cleanliness: 4.55
Service: 7.05
Location: 7.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 7.05
Food and Beverage: 6.05
Overall Experience: 6.55
M
Melany • couple • pa
8
2026-09-17 • via Nuitee
N
Nuñez • solo_traveller • pa
10
2026-09-16 • via Nuitee
D
Dalia Aida • solo_traveller • es
5
Comfort-calidad precio
Pros:

La habitación era amplia pero lo malo es que no dejaban ni una toalla más y en lo que estuve de tiempo, no entraron a limpiar la habitación

Cons:

El personal, especialmente la del desayuno que fue muy desagradable

2026-09-15 • via Nuitee
R
Ricaurte • solo_traveller • pa
10
Pros:

El.horario de la piscina

2026-09-15 • via Nuitee
L
LILIANA • couple • pa
5
No lleno mis expectativas de lo que muestra en Booking a lo que fue en tiempo real
Pros:

Solo el área de la piscina y deben hecharle lechada a las baldosas y cepillar las juntas

Cons:

Deben darle mantenimiento en general

2026-09-14 • via Nuitee
C
Carrillo • solo_traveller • pa
9
Pros:

La piscina

Cons:

El aire acondicionado

2026-09-14 • via Nuitee
A
Azbel • solo_traveller • pa
2
2026-09-14 • via Nuitee
J
Javieris • extended_group • pa
8
2026-09-14 • via Nuitee
R
Rogelio • couple • pa
6
2026-09-14 • via Nuitee
P
Perez Jaramillo • solo_traveller • pa
6
2026-09-14 • via Nuitee
C
Ckleo • solo_traveller • pa
4
Decepcionada
Cons:

1. Una de las razones por la cual reservé aquí, fue por el acceso a un gimnasio, sin embargo al llegar estaba "en mantenimiento". Eso deben hacerlo saber, deben actualizar sus servicios en la app.
2. Las almohadas estaban deformes, fundas visiblemente viejas y encontré cabellos en ellas.
3. No hay nadie que te ayude con las maletas o que te ofrezca dejarlas en el lobby antes de ir al estacionamiento. El estacionamiento está superior al lobby y no hay ascensor sino que debes bajar varios escalones, que además, están defectuosas.
4. No hay servicio de habilitación, si te quedas 3 días, son 3 días con las mismas toallas... Nisiquiera lo ofrecen como un servicio extra.

2026-09-14 • via Nuitee
C
Christian • solo_traveller • br
5
Cheap and poorly managed, but friendly and helpful staff. It has potential.
Pros:

Large room and good AC!

Cons:

The room that I was given was at the rear of the hotel, where there is a bar on the other side of the block that played music too loud. The shower had no door, apparently broken and not replaced. Mold on wall. Old bad quality carpet. The fitness center was closed!!!

2026-09-13 • via Nuitee
E
Eynar Castillo • solo_traveller • pa
10
Pros:

La piscina es fascinante. El desayuno fue bueno. Las habitaciones son muy cómodas.

2026-09-13 • via Nuitee
F
Fernando • couple • pa
4
2026-09-11 • via Nuitee
A
arlene • solo_traveller • pa
4
Pros:

Solo la vista de la piscina

Cons:

Es un hotel viejo y las habitaciones estas descuidada y tambien no permiten entrar comida a la habitación y igual están llenas de cucarachas, el baño la puerta no cerraba y no tenia toalla

2026-09-11 • via Nuitee
M
Miguel • couple • pa
7
2026-09-09 • via Nuitee
A
Alain • couple • pa
7
2026-09-08 • via Nuitee
M
Mario • solo_traveller • cr
9
2026-09-08 • via Nuitee
D
David • couple • co
1
Cucarachas y falta de mantenimiento
Cons:

Lamentablemente, el Hotel tiene una grave infestación de cucarachas, tuve que solicitar dos veces cambio de habitación uno justamente por un problema con cucarachas y otro, porque tenían problemas de plomería y de filtraciones de agua, además, el Hotel tiene mal olor, humedad, y se nota por todas partes, falta de mantenimiento.
Durante mi estancia, nunca se realizó el servicio a la habitación de limpieza, que es normal en todos los hoteles del mundo.

2026-09-07 • via Nuitee
T
Trent • couple • co
2
Pros:

Needs cleaning and change staff

Cons:

A green piece of gum was on the floor of the elevator the entire stay. Over a week.. there’s an empty chocolate milkshake bottle on the staircase above the swimming pool. It was there for the whole time as well. It’s just nasty. If the type of property you don’t wanna go to.

2026-09-07 • via Nuitee