The Cumberland Hotel

Hotels
7.8 (1114 reviews)
34-36 Grand Parade , Eastbourne , gb
+44 1323 730342

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Dated decor in some areas

Categories

Cleanliness
7.43
Consistent mentions of clean rooms and friendly staff.
Service
8.4
Staff were praised for being friendly and helpful.
Location
8.44
Multiple reviews highlight the excellent location near the seaside.
Room Quality
7.89
Rooms described as comfortable, but some were dated.
Amenities
7.72
General satisfaction with amenities offered, though breakfast selection noted as limited.
Value for Money
7.68
Perceived as good value, especially after room upgrades.
Food and Beverage
6.93
Breakfast was praised, but choices were limited.
Overall Experience
7.9
Positive sentiments dominate, with minor criticisms addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Stunning Seafront Views

Luxurious Rooms with Sea Views
All rooms at The Cumberland feature bathrooms with showers and baths, along with tea/coffee making facilities. Most rooms offer picturesque views of the sea, and some even come with a balcony for an enhanced experience.

Gourmet Dining and Entertainment
Indulge in the hotel's restaurant offering an extensive menu with a focus on local produce, complemented by breathtaking sea views and an impressive wine selection. Start your day with a delicious full English breakfast. Afterward, unwind in the spacious lounge or the Devonshire bar, or enjoy the sun lounge and evening entertainment.

Ready to experience seaside luxury at The Cumberland? Book your stay now!

Important information:

Please note that all extra beds need to be confirmed by the hotel and are not guaranteed until this has been done. The hotel can be contacted using the details on the booking confirmation.

When traveling with pets, please note that an extra charge of £10.00 per pet, per night applies. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow pets with a maximum weight of 15 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.8
Based on 1114 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 7.9
A
Andrew • solo_traveller • gb
9
Clean, comfortable and will stay again
Pros:

Clean and comfortable room, friendly and helpful staff

Cons:

Room would have benefited from a fan as very humid

2026-08-28 • via Nuitee
R
richard • extended_group • gb
6
2026-08-27 • via Nuitee
L
Lorna • extended_group • gb
10
Most enjoyable. Staff were so friendly and happy.
Pros:

We went out for breakfast.

Cons:

Nothing

2026-08-27 • via Nuitee
C
Costas • family_with_children • gb
7
Family really enjoyed stay in Eastbourne. Hotel contributed to making our stay pleasant
Pros:

Very friendly and accommodating staff. Decent breakfast but could have offered more choice. Very clean rooms and cleanliness throughout the hotel. Location was excellent, right on the seafront and walking distance to amenities.

Cons:

Very poor Wi-Fi throughout hotel. Breakfast offering could have been more. Although clean hotel could do with a revamp as a little dated

2026-08-26 • via Nuitee
J
Joy of London • couple • gb
9
Very good 1 night stay
Pros:

Staff are friendly, room was clean, the bed was fairly comfortable. They provided a fan which great for warm weather.

Cons:

The floor was creaky. Even on the top floor from us we could hear the creaky floor when someone walk.

2026-08-25 • via Nuitee
P
Pat • solo_traveller • gb
1
Very disappointed
Pros:

Breakfast

Cons:

Room over looking the bins .bed very uncomfortable,shower poor had to redo the shower curtains,when you put the shower on the water went all over to the toilet. There was a big rip in the curtains,This was a present for our anniversary,I wouldn't recommend this hotel .

2026-08-24 • via Nuitee
S
Sarah-louise • solo_traveller • gb
8
2026-08-24 • via Nuitee
A
Abiddin • family_with_children • az
9
2026-08-24 • via Nuitee
K
Kat • solo_traveller • gb
8
2026-08-23 • via Nuitee
E
Emma • family_with_children • gb
6
Pros:

Public facing areas are nice. Staff were friendly

Cons:

Rooms are rundown with a Tv that didn’t work . Bottle bins and people were noise out the back

2026-08-23 • via Nuitee
E
Encarnación • solo_traveller • es
7
2026-08-23 • via Nuitee
S
sarah • solo_traveller • gb
10
Pros:

Cocktails
Friendly staff

Cons:

Nope it was all good

2026-08-23 • via Nuitee
S
Sharon • solo_traveller • gb
10
Pros:

As a solo woman traveller felt completely safe and secure. The room was small but completely functional, spotlessly clean. The sea view didn't disappoint. Would highly recommend and will definitely be returning. Breakfast was satisfying with lots of choice.

Cons:

Nothing.

2026-08-22 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-08-22 • via Nuitee
M
Matthew • family_with_children • gb
9
Pros:

Great location, very clean, nice food, friendly/helpful staff, great value.
Would definitely come back!

2026-08-22 • via Nuitee
J
Jenni Sharp • solo_traveller • gb
8
Airborne.
Pros:

Very friendly staff and night receptionist was lovely she was very helpful x Sharon.

Cons:

The check in time on paperwork I had did not match what reception told us when we arrived. Paperwork said 2pm, reception said 3pm. Not enough hooks to hang towels in bathroom or to hang clothes in room.

2026-08-22 • via Nuitee
M
Maria • solo_traveller • gb
9
Pros:

Lovely location, right on the sea front with very easy parking on the street outside the hotel. (The parking permit was very good value for money). The rooms were very spacious, clean and comfortable. Only a few minutes walk into the town which has an abundance of amenities.

Cons:

Can't say there was anything I didn't like.

2026-08-21 • via Nuitee
A
Alejandra • solo_traveller • dk
10
Lovely, the staff is great and helped me during my stay.
Pros:

Great location, excellent breakfast.

Cons:

The bed wasn't very comfy.

2026-08-21 • via Nuitee
C
Carmen • family_with_children • de
8
Good value for money
Pros:

The hotel is nice enough,. It provides good beds, coffee, tea and biscuits are available in the room. The location is excellent and the staff are professionals. The tall young man working at the bar was particularly friendly and put us at ease. If you like English breakfast or you would like to have this experience, the hotel offers a very good one. My bedroom for 3 people was quite large and confortable.

Cons:

The hotel is not barrier free, the tiny bathroom has the shower in the bathtub and the elevators are small. It might be a problem for a person with certain desabilities.
It is very dated, and one of the wardrobes smelled dusty. The cleaning could also have been better and more consistent, although it was not that bad. Little changes and improvements could make a big difference. For instance, there is no place to hang the hand towel in the bathroom. It could be easily sorted out installing a wall hook at the door. The same for the "Do Not Disturb" sign, which had no place to be hanged at the door. The shower curtain yellowed over time and it wouldn`t cost much to replace it.

2026-08-20 • via Nuitee
M
martin • couple • gb
8
It's a lovely Hotel, & an ideal location.
Pros:

The location was excellent, as just across from the sea. The buffet breakfast was very enjoyable, & the food was of a good quality , & a gd selection was available.
We were given a side sea room, which was a pleasant surprise, as wasn't expected, meaning we could enjoy the fireworks from the window.

Cons:

We felt something at the window, as well as the Curtains, would have been useful, to help with privacy, as there were accommodations, & a Hotel opposite.

2026-08-18 • via Nuitee