The Cumberland Hotel

Hotels
7.8 (1065 reviews)
34-36 Grand Parade , Eastbourne , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Dated decor in some areas

Categories

Cleanliness
7.43
Consistent mentions of clean rooms and friendly staff.
Service
8.4
Staff were praised for being friendly and helpful.
Location
8.44
Multiple reviews highlight the excellent location near the seaside.
Room Quality
7.89
Rooms described as comfortable, but some were dated.
Amenities
7.72
General satisfaction with amenities offered, though breakfast selection noted as limited.
Value for Money
7.68
Perceived as good value, especially after room upgrades.
Food and Beverage
6.93
Breakfast was praised, but choices were limited.
Overall Experience
7.9
Positive sentiments dominate, with minor criticisms addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Stunning Seafront Views

Luxurious Rooms with Sea Views
All rooms at The Cumberland feature bathrooms with showers and baths, along with tea/coffee making facilities. Most rooms offer picturesque views of the sea, and some even come with a balcony for an enhanced experience.

Gourmet Dining and Entertainment
Indulge in the hotel's restaurant offering an extensive menu with a focus on local produce, complemented by breathtaking sea views and an impressive wine selection. Start your day with a delicious full English breakfast. Afterward, unwind in the spacious lounge or the Devonshire bar, or enjoy the sun lounge and evening entertainment.

Ready to experience seaside luxury at The Cumberland? Book your stay now!

Important information:

Please note that all extra beds need to be confirmed by the hotel and are not guaranteed until this has been done. The hotel can be contacted using the details on the booking confirmation.

When traveling with pets, please note that an extra charge of £10.00 per pet, per night applies. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow pets with a maximum weight of 15 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 2 per day.

Location

Guest Reviews

7.8
Based on 1065 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 7.9
S
Shirley Mandy couple gb
10
Pros:

Management and staff go out of there way to make you feel welcome.
The upgrade to the hotel is well under way.
Ypu must visit the resturant during your stay.

Cons:

N/a

2026-07-04 via Nuitee
J
Jonathan solo_traveller gb
7
Nice location on the seafront
Pros:

Excellent location on the seafront. The hotel was peaceful and quiet. There was a nice selection of foods at the breakfast buffet.

Cons:

The single room had a weak shower. There were blinds rather than curtains that didn't keep the early morning sun out. Having a fan or air conditioning in the room would have been good.

2026-07-04 via Nuitee
S
Samantha solo_traveller gb
9
Pros:

Great location, very friendly staff and whilst the building needs updating it's comfortable and breakfast was great
Nice modern rooms

Cons:

Wás stuffy in bedroom as could only open the window a small amount and no fan. Otherwise all good

2026-07-02 via Nuitee
P
Pauline solo_traveller gb
4
Not a good choice
Pros:

A good location.

Cons:

Bathroom was very squashed. Nowhere to keep toiletries as no shelf. I would not leave my toothbrush in there as it was unhygienic.

No mirror in the bedroom at all. Not even a small one. Drying my hair was very difficult and checking my clothing attire was impossible.

Only one double socket plug which was mainly for the kettle and TV. Always seemed to be unplugging one thing for something else.

Kettle lid broken

This hotel was chosen purely for the shared balcony.

Toilet broke on the morning we left.

2026-07-02 via Nuitee
G
Garry family_with_children gb
10
2026-07-02 via Nuitee
A
Asha solo_traveller gb
9
Pros:

Excellent location, clean and quiet room, good value for money, staff were helpful and we could leave our bags in the storeroom on our day of departure as we stayed in Eastbourne until late afternoon. Will check the Cumberland as my first choice when booking again.

2026-07-01 via Nuitee
J
Jennifer couple gb
8
Nice stay breakfast basic
Pros:

Very comfy beds and great location

Cons:

Food

2026-06-30 via Nuitee
G
Gemma solo_traveller gb
10
2026-06-28 via Nuitee
R
Robin couple gb
4
Cut short due to excessive heat in room
Pros:

Location

Cons:

No aircon

2026-06-28 via Nuitee
G
Gemma solo_traveller gb
10
Fantastic location, great food, friendly staff, beautiful decor
Pros:

Absolutely everything! Location, facilities, staff, food, everything a simply wonderful hotel - we will return and would recommend

Cons:

When we arrived we didn’t have our 2 booked rooms on the same floor although this was requested if possible when be booked many months prior.

The lift - there is just one, it is slow, small and seems to have a bit of a life of its own.

2026-06-28 via Nuitee
J
Julian solo_traveller gb
9
Excellent
Pros:

My room was well fitted out and had a lovely un-interrupted view of the sea. I visited the hotel during a hot spell and was thankful that my room was provided with a fan to cool the room - this made a big difference to my comfort. The hotel as a whole is well looked after. The hotel is in a prime position on the seafront with easy access to the amenities of Eastbourne.

Cons:

Nothing!

2026-06-28 via Nuitee
A
Anthony solo_traveller gb
9
Pros:

I like most things about this hotel. I have stayed several times before. The location suits my needs and it has frie days staff. Reasonably priced

Cons:

X

2026-06-28 via Nuitee
J
Joan extended_group gb
2
Iwould not stayin the hotel again because it wastoo noisy on the Grand Paraade
Pros:

food in the restaurant

Cons:

The room could have been better. lumpy mattress. no air conditioning. would have liked a walk-in shower

2026-06-27 via Nuitee
A
Ali family_with_children gb
9
In this hotel you feel welcome, staff cares about the guests and view is amazing.
Pros:

After booking a room, I asked if there was a chance to have one with sea view, even if I thought the hotel was busy. The lady moved us to room with a side view of the sea. When we reached. we have been upgraded to sea view with a balcony as well. We were very happy, felt welcomed and enjoyed the balcony. Staff was very lovely and friendly, both the receptionist who checked us in/out and staff in the restaurant. We had a very nice chat with the man in charge on Saturday night at the restaurant who also helped us with the car park for Sunday. We would definitely go again.

2026-06-27 via Nuitee
P
paul couple gb
8
Convenient and good
Pros:

Next to the tennis

Cons:

Buffing

2026-06-26 via Nuitee
P
Paul couple gb
7
Ideal for the tennis.
Pros:

Location good,breakfast average.Room,not so keen on the’see-through’ bathroom door!

Cons:

Breakfast,could have been better.

2026-06-25 via Nuitee
W
Winifred Gower extended_group gb
7
Pros:

Location excellent. staff excellent and nothing is too much trouble.

Cons:

Bathroom in dire need of an upgrade. Bed needs upgrade as well.

2026-06-25 via Nuitee
K
Katie extended_group gb
6
Pros:

Location and staff great

Cons:

Room needed an upgrade. Stains on carpet amd furniture. Generally looking very tired

2026-06-25 via Nuitee
R
Robert solo_traveller gb
9
Very good hotel in a great location
Pros:

Great location and excellent value for money. I would definitely stay there again. Very clean. Helpful staff and an excellent shower

Cons:

The single room was quite small, but hey, it’s a single room

2026-06-24 via Nuitee
M
Morris solo_traveller gb
8
I went for the tennis. This hotel is perfectly situated for that. It’s also on the seafront.
2026-06-24 via Nuitee