Hotel Riverside Alfama

Hotels
8.9 (1777 reviews)
Rua dos Bacalhoeiros, 12 , Lisbon , PT
+351 21 886 0129

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.99
Several reviews mentioned that some rooms were not very clean and had outdated conditions.
Service
9.46
Most reviews highlight the staff as very helpful, friendly, and accommodating.
Location
9.5
The hotel is repeatedly noted for its excellent location in the city center and proximity to attractions.
Room Quality
8.45
Rooms are mentioned as comfortable, but some noted issues with noise and size.
Amenities
8.98
The availability of coffee and water is appreciated, though some amenities like breakfast variety were criticized.
Value for Money
8.94
Overall perceived as good value for a 3-star hotel given the location and service.
Food and Beverage
8.49
Breakfast had limited variety but was generally satisfactory.
Overall Experience
9.36
Guests expressed overall satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:38

Property Description

Historic Downtown Location
Hotel Riverside Alfama is ideally located in Lisbon's historic downtown, just steps away from iconic landmarks like Commerce Square and the Tagus River. Immerse yourself in the charm of Alfama, the city's traditional Fado district, a mere 5-minute stroll away.

Comfortable Accommodation
Experience a stay in bright, air-conditioned rooms within a renovated typical Lisbon building. Enjoy modern amenities such as elevator access, a work desk, and a flat-screen cable TV. Relax in the private bathroom equipped with a shower, hair dryer, and complimentary toiletries. Stay connected with free WiFi throughout the property.

Local Dining and Entertainment
Indulge in a daily breakfast at the hotel and explore nearby dining options showcasing authentic Portuguese cuisine. Venture to Alfama's Fado Houses for live music and traditional tapas. With a 24-hour front desk offering local tips, make the most of your Lisbon adventure.

To book your stay at Hotel Riverside Alfama and discover Lisbon's vibrant culture, reserve now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.9
Based on 1777 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.36
I
Ilse • solo_traveller • za
7
Good location, get breakfast elsewhere.
Pros:

Central location.

Cons:

There were drug dealers hanging out just outside the hotel. It made walking back at night feel unsafe.

Breakfast was very limited. There is no kettle in the room.

On the morning we had to leave early for a day trip to Sintra, we asked if we could have a breakfast pack (as we paid for breakfast already) with some fruit and pastries. They refused. Could only do sandwiches, but no fruit or pastries or even a yogurt (all of which was part of the breakfast buffet)

The sandwiches left much to be desired: it was obviously made the day before and consisted of 3 slices of bread each with a piece of ham/tomato and cheese. No butter. No seasoning. It felt like they were offended we asked for something we already paid for.

2026-09-17 • via Nuitee
C
Conni • couple • dk
9
2026-09-16 • via Nuitee
S
Simon • couple • es
10
Great old town hotel
Pros:

Great location. Very friendly and helpful staff. Everything was great.

Cons:

Nothing

2026-09-15 • via Nuitee
N
Nobuhiro • couple • jp
10
Highly recommendable hotel
Pros:

Location
Good service

Cons:

None

2026-09-14 • via Nuitee
R
Rene • couple • us
8
Overall great location, attentive staff
Pros:

Location, staff, excellent breakfast

Cons:

The shower was awkward. Handheld but wouldn’t stay attached to spray down

2026-09-14 • via Nuitee
M
Manuel • couple • es
8
Pros:

El desayuno debe de mejorar

2026-09-12 • via Nuitee
A
Alejandro • family_with_children • ar
8
recomendable
Pros:

desayuno y ubicacion

Cons:

todo muy bien

2026-09-12 • via Nuitee
C
Claude • couple • ch
10
MAGNIFIQUE, BIEN CENTRÉ, TRÈS AGRÉABLE
Pros:

La gentillesse du personnel à la réception. L’accueil chaleureux. Le plaisir de retrouver une chambre propre et confortable en rentrant le soir. Merci au personnel de chambre. Et un délicieux petit déjeuner présenté avec soin, renouvelé à mesure pour que chacun puisse profiter de tous les produits.

Cons:

Le seul petit point négatif c’est qu’il y a trop peu de lumière dans la salle bain pour se raser ou se maquiller. Mais c’est vraiment peu de chose 😊

2026-09-10 • via Nuitee
D
Daria • couple • pl
8
Pros:

Lokalizacja
Śniadania, choć monotonne

2026-09-10 • via Nuitee
L
Lena • couple • us
8
2026-09-08 • via Nuitee
J
Juan Carlos • solo_traveller • es
9
2026-09-07 • via Nuitee
F
Florence • couple • fr
9
Super emplacement, les commodités
Pros:

L’emplacement au centre de Lisbonne, les commodités, la prise en charge de notre valise

Cons:

Un bémol pour le petit déjeuner

2026-09-07 • via Nuitee
F
Fiona • couple • gb
10
A very nice break
Pros:

Location was excellent- quiet yet very close to a wide choice of restaurants and the centre of town. Also close to public transport - bus stops a minute away. Self service buffet breakfast was available every morning. Friendly and helpful staff.

Cons:

Nothing

2026-09-06 • via Nuitee
M
Mara • solo_traveller • de
9
2026-09-05 • via Nuitee
S
Sheila Frenk • solo_traveller • il
9
Pros:

Perfect place
Perfect staff
Very clean
The room is a little bit small but it was fine for us

2026-09-04 • via Nuitee
M
Maria jose • solo_traveller • es
7
Dos noches en Lisboa
Pros:

Lo mejor es la ubicación que tiene

2026-09-04 • via Nuitee
M
Michael • family_with_children • de
10
Pros:

Zentrale Lage, tolles Frühstück, Zimmer sauber, bequemes Bett und sehr freundliches Personal.

Cons:

-

2026-09-01 • via Nuitee
J
John Alexander • couple • co
9
Excelente servicio y ubicación
Pros:

Excelente ubicación muy central a los puntos turísticos el personal muy amable y cordial

Cons:

Que no hubo huevo en el desayuno, esto como sugerencia.

2026-08-31 • via Nuitee
T
Tony • solo_traveller • se
8
2026-08-30 • via Nuitee
M
Magdalena • extended_group • pl
10
Pros:

Very nice, friendly and helpfull staff. Great location and very clean room.

2026-08-30 • via Nuitee