Comfort Inn & Suites Niagara Falls Blvd USA

Hotels
•
Comfort
8.3 (1561 reviews)
6115 Niagara Falls Blvd , Niagara Falls , US
+1 716-524-2727

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Large, comfortable beds
Clean, spotless rooms
Friendly and helpful staff (many reports)
Convenient location near Niagara Falls and major highways
Included breakfast and generally good breakfast quality
Spacious rooms and free parking
Cons:
Broken guest laundry machine reported
Promised hot tub not available / misinformation
Unfriendly front desk interaction reported
Pool water reported as too cold
Housekeeping frequency complaints (not daily for some)
Missing toiletries / slippery bathroom in at least one room
Noise from groups (e.g., children playing in halls)
Perceived poor value/price by some guests

Categories

Cleanliness
8.8
Multiple reviews describe rooms as very clean, spotless and fresh; a few mentions of small issues (slippery bathroom floor, missing soap) reduce a perfect score slightly.
Service
7.8
Many guests praised friendly and helpful staff, but there are several notable service failures (unfriendly front desk clerk in one case, unreliable guest laundry, misinformation about amenities) that lower this score.
Location
9.5
Repeated positive comments about convenient, central location and easy access to Niagara Falls and highways; one comment noted it was a bit farther from some tourist spots.
Room Quality
9.1
Rooms frequently described as large with very comfortable, oversized beds and plenty of pillows; isolated issues (slippery bathroom, missing toiletries) slightly reduce the score.
Amenities
6.5
Several negative reports: broken laundry machine, promised hot tub not present, pool water too cold, missing toiletries and bottled water — amenities reliability is a concern.
Value for Money
7.6
Mixed sentiment: many guests call it good value and not expensive, while others explicitly state it was too pricey for the location/service and one left early — overall slightly below target.
Food and Beverage
8.7
Breakfast is frequently noted as included and tasty; a few guests requested more variety (including GF options) but overall F&B is viewed positively.
Overall Experience
8.4
Majority of stays are described as great or refreshing with comfortable rooms and good location, though some guests had distinctly poor experiences (service/amenities) resulting in mixed overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Modern Amenities
Comfort Inn & Suites Niagara Falls Blvd USA offers a range of modern amenities including a fitness centre, indoor pool, and free WiFi.

Convenient Services
Guests can enjoy free private parking, a buffet or continental breakfast, and access to a business centre during their stay.

Ideal Location
Located just 6.3 km from Niagara Falls Conference Center, this hotel is also close to Old Falls Street and American Falls. Book your stay at Comfort Inn & Suites Niagara Falls Blvd USA for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1561 reviews
Cleanliness: 8.8
Service: 7.8
Location: 9.5
Room Quality: 9.1
Amenities: 6.5
Value for Money: 7.6
Food and Beverage: 8.7
Overall Experience: 8.4
C
Chuck • couple • us
7
2026-10-31 • via Nuitee
D
Daniel • couple • de
7
2026-10-30 • via Nuitee
J
Jorge • extended_group • es
10
Pros:

Camas súper grandes y súper cómodas.

2026-10-27 • via Nuitee
V
Virginia • couple • us
10
2026-10-26 • via Nuitee
T
Torsten • couple • de
8
Hotel top mit kleinem Ärgernis
Pros:

Hatten ein großes Zimmer, die Lage für uns perfekt. Nicht weit weg von den Niagara Falls und am Anfang eines Blv. Mit vielen Möglichkeiten essen und einkaufen zu gehen.

Cons:

Eine Mannschaft kleiner Jungen Hockey Spieler die einen Mannschaftsausflug gemacht haben. Sie haben im Flur mit 20 Kindern Hockey gespielt was natürlich nicht lautlos geht. Ist vielleicht im Flur vor den Zimmern der Falsche Ort. Der Lärm war dann gegen Mitternacht beendet

2026-10-26 • via Nuitee
E
Elizabeth • couple • us
2
Cons:

My stay here was easily one of the worst customer service experiences I've ever had at a hotel. The front desk clerk, Catherine, was entirely unfriendly from the start.
To make matters worse, the guest laundry facilities were completely unreliable. The washing machine took my money, locked its door with my dirty clothes trapped inside, and then failed to work at all. While I understand that she couldn't personally fix the broken washing machine, I expected a basic level of hospitality and functioning amenities, but this location failed on all fronts. Would not recommend staying here

2026-10-25 • via Nuitee
R
Richard • family_with_children • us
10
2026-10-23 • via Nuitee
C
Carla • family_with_children • ca
8
Good atmosphere
Pros:

Well decorated, reasonably clean and comfortable.

Cons:

Didn’t find the staff so friendly.

2026-10-22 • via Nuitee
D
Darcy • family_with_children • us
9
2026-10-22 • via Nuitee
D
Darwin • solo_traveller • us
10
It was awesome
Pros:

It was close to Niagara Falls

2026-10-21 • via Nuitee
S
Samways • couple • us
8
2026-10-21 • via Nuitee
M
Mazhar • extended_group • us
10
2026-10-21 • via Nuitee
J
Jones-Rogers • couple • us
10
Great stay if going to Niagara Falls
Pros:

It was easily accessed by the major highway and centrally located. It was easy to get to the falls

2026-10-21 • via Nuitee
W
Wilson • couple • br
8
2026-10-20 • via Nuitee
A
Alok • family_with_children • us
8
Pros:

Everything was good..

Cons:

None

2026-10-17 • via Nuitee
A
angarita • family_with_children • us
8
Pros:

Limpieza

2026-10-17 • via Nuitee
S
Suzann • family_with_children • us
10
Pros:

Friendly, helpful staff, comfortable beds, very fresh & clean room!

Cons:

The pool water could've been warmer to be honest.

2026-10-16 • via Nuitee
T
Tony • couple • om
8
2026-10-14 • via Nuitee
G
Gupta • solo_traveller • us
7
Pros:

Room was spacious and staffs are very good , food was okay

Cons:

Bathroom was slippery with no soap and body wash , no water bottles ..but overall it's okay to leave ..

2026-10-13 • via Nuitee
K
Kelly • couple • us
7
It was ok. It was convenient to the falls. The room was large.
Pros:

The room size. The bed was comfortable

Cons:

Thaf housekeeping only came in every 3 days. Should be daily to freshen up the room, exchange linens and to do the bed and bedding. Especially while paying 275.00 per night.

2026-10-12 • via Nuitee