Palm Court Hotel

Hotels
8.2 (2231 reviews)
St Nicholas Cliff , Scarborough , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Room was a little dated
Some noise issues
Staff attitude variability

Categories

Cleanliness
7.99
Mostly clean, though some rooms need maintenance.
Service
8.46
Staff were attentive and welcoming during breakfast.
Location
8.7
Great location close to shops and transport.
Room Quality
7.45
Rooms were dated in decoration, but generally clean.
Amenities
8.18
Good range of facilities, although some issues with room comfort.
Value for Money
8.04
Prices seem reasonable, but some rooms felt small for the price.
Food and Beverage
8.49
Breakfast options were good, and meals were well received.
Overall Experience
8.26
Generally enjoyable stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:15

Property Description

Luxurious Accommodations
The Palm Court Hotel offers 40 en suite bedrooms with modern amenities such as flat screen TVs, luxury toiletries, and goose down duvets. Enjoy a comfortable stay with guaranteed free parking and free Wi-Fi.

Culinary Delights
Indulge in a full English breakfast included in your rate and savor the finest local produce at The Restaurant. For a more casual dining experience, The Lounge offers a variety of options from coffee to supper, all served with top-notch quality and service.

Convenient Location
Situated in the heart of Scarborough, our hotel is just a short walk from the Town Centre, South Bay Beach, and various attractions. Explore the vibrant shopping scene and entertainment venues nearby, making your stay both convenient and enjoyable.

Book your stay at The Palm Court Hotel for a memorable experience in Scarborough.

Important information:

Please advise the hotel if you plan to arrive after 23:00.

Please note payment is due on arrival.

Please note that due to the age of this building, it may not be suitable for guests with mobility restrictions.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LBA

Location

Guest Reviews

8.2
Based on 2231 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.7
Room Quality: 7.45
Amenities: 8.18
Value for Money: 8.04
Food and Beverage: 8.49
Overall Experience: 8.26
R
richard solo_traveller gb
6
Pros:

Nice smart hotel great location

Cons:

Nice decorated big breakfast kipper menu was different and interesting choice

2026-08-29 via Nuitee
D
Dawn solo_traveller gb
9
Pros:

The hotel and staff were excellent

Cons:

Couldn't open window on bathroom

2026-08-29 via Nuitee
R
Ray family_with_children gb
8
A traditional Engllish seaside hotel p
Pros:

Great location
Friendly staff
Comfortable bedroom and lounges
Traditional served breakfast
Free car park

Cons:

Lack of modern amenities

2026-08-29 via Nuitee
Y
Yvonne solo_traveller gb
10
2026-08-29 via Nuitee
K
Kevin couple gb
10
2026-08-29 via Nuitee
L
LEILA couple gb
10
Around it was good the breakfast was fine and the bedroom was fine
Pros:

Breakfast was good. Room was fine it would be nice if the was a walk in shower as a lot of older people people don't like it over the bath and feel safer with a walk in shower.

Cons:

Walk in shower.

2026-08-28 via Nuitee
M
MELANIE solo_traveller gb
8
Pros:

The staff are always pleasant
Food is great and the position is perfect

Cons:

Nothing reallyt

2026-08-28 via Nuitee
K
Kathryn couple gb
10
Very nice
Pros:

Everything

Cons:

Nothing

2026-08-27 via Nuitee
H
Hill solo_traveller gb
9
2026-08-27 via Nuitee
D
Dooling solo_traveller gb
7
Comfortable nice to see dave the barman, always welcoming
Pros:

Disappointed couldnt have evening meal in dining room had to eat in the lounge

Cons:

Open dining room for evening meal

2026-08-27 via Nuitee
C
Colin couple gb
9
Ideal hotel for a weekend break - added bonus of free car parking
Pros:

Really enjoyed the Lounge Bar, staff are very friendly and helpful. Good central location

2026-08-27 via Nuitee
B
brian c solo_traveller gb
8
Pros:

Lovely hotel in a n ideal location good breakfast hotel lovely and clean

Cons:

Room was so hoteven with all windows open and fan blower

2026-08-26 via Nuitee
C
christine couple gb
8
Great location, great staff , good breakfast .
Pros:

Location was fantastic

Cons:

Nothing to dis-like .

2026-08-25 via Nuitee
J
Joan couple gb
9
Excellent and very relaxing
Pros:

Friendly and very clean

Cons:

Nothing

2026-08-25 via Nuitee
N
Neil solo_traveller gb
4
Nice but wont go again
Pros:

Downstairs is lovely, very polite ataff, great food, great location

Cons:

Room was very hot, even with our own fan in full, the supplied fan in the room on full and windows open at night, dirty towels on floor near lift for 2 days, dripping tap, room not cleaned if someine is staying just 1 night (or so says the staff when questioned), NEEDS aircon

2026-08-25 via Nuitee
P
Peter solo_traveller gb
9
Pleasant and relaxing
Pros:

Almost everything

2026-08-24 via Nuitee
P
Paula solo_traveller gb
8
Min break
Pros:

The hotel was in a good location and the fact you get a free parking space is a bonus. The staff were very friendly and attentive.

Cons:

Unfortunately our room was really small not even anywhere to sit. The rooms could do with modernising as the furniture is very dated and would benefit a ick of paint. We also had a terrible smell in our room

2026-08-24 via Nuitee
L
Lesley extended_group gb
10
We had a great time
Pros:

Central location- lovely staff - nice lounge bar - good breakfast

Cons:

Our room was very hot (due to weather). Fan could have been more efficient

2026-08-24 via Nuitee
J
Julia couple gb
8
2026-08-21 via Nuitee
L
Linda couple gb
10
Excellent stay we will return soon keep up the high standards food was excellent
Pros:

Everywhere was tastefully decorated clean and felt like you were in a luxurious hotel staff were polite exceptionally attentive to our needs

Cons:

Our bathroom floor was very noisy when walking on it we understand it is an old property the room didn’t make noise like bathroom felt bad going to the toilet several times in the night saying this it was a huge bathroom very clean I’m sure you can’t do anything with the floor just one of those things

2026-08-21 via Nuitee