Palm Court Hotel

Hotels
8.2 (2075 reviews)
St Nicholas Cliff , Scarborough , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Room was a little dated
Some noise issues
Staff attitude variability

Categories

Cleanliness
7.99
Mostly clean, though some rooms need maintenance.
Service
8.46
Staff were attentive and welcoming during breakfast.
Location
8.7
Great location close to shops and transport.
Room Quality
7.45
Rooms were dated in decoration, but generally clean.
Amenities
8.18
Good range of facilities, although some issues with room comfort.
Value for Money
8.04
Prices seem reasonable, but some rooms felt small for the price.
Food and Beverage
8.49
Breakfast options were good, and meals were well received.
Overall Experience
8.26
Generally enjoyable stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:15

Property Description

Luxurious Accommodations
The Palm Court Hotel offers 40 en suite bedrooms with modern amenities such as flat screen TVs, luxury toiletries, and goose down duvets. Enjoy a comfortable stay with guaranteed free parking and free Wi-Fi.

Culinary Delights
Indulge in a full English breakfast included in your rate and savor the finest local produce at The Restaurant. For a more casual dining experience, The Lounge offers a variety of options from coffee to supper, all served with top-notch quality and service.

Convenient Location
Situated in the heart of Scarborough, our hotel is just a short walk from the Town Centre, South Bay Beach, and various attractions. Explore the vibrant shopping scene and entertainment venues nearby, making your stay both convenient and enjoyable.

Book your stay at The Palm Court Hotel for a memorable experience in Scarborough.

Important information:

Please advise the hotel if you plan to arrive after 23:00.

Please note payment is due on arrival.

Please note that due to the age of this building, it may not be suitable for guests with mobility restrictions.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2075 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.7
Room Quality: 7.45
Amenities: 8.18
Value for Money: 8.04
Food and Beverage: 8.49
Overall Experience: 8.26
L
Lorraine couple gb
8
Central location & parking included is an asset
Pros:

Not stayed at the Palm Court for several years / always known as the best in Scarborough, it’s a pity the pool closed several years ago although it was dated even then & in need of an overhaul .
Our room (23) was very dated , a shower curtain, torn net curtains , dated decor etc several of the other rooms looked to have been updated & looked much fresher ! Staff are lovely & helpful .

2026-06-12 via Nuitee
D
Donnelly couple gb
8
Great place to stay
Pros:

Love this hotel, lovely food and great servce

Cons:

I had to leave earlier than expected due to personal reasons

2026-06-11 via Nuitee
I
Irene couple gb
10
Comfortable and v pleasant hotel in excellent location.Staff first class as was the food.parking too
Pros:

Everything! Location perfect for furnicular tram and perfect for restaurants and shops although food in the hotel delicious and very well presented by very courteous staff. Very comfortable bed and room. Spacious too.

Cons:

Nothing I can think of.

2026-06-11 via Nuitee
N
Norton couple gb
9
A great hotel with amazing staff; just noisy at certain times but would certainly come and stay again.
Pros:

Great location which was only 2 mins walk from a conference venue. Also great proximity to the seafront and shops.
Lovely and large room and was very comfortable.
Amazing staff who were very friendly and professional.

Cons:

We were on the 1st floor but we could hear the other residents who were on the room above us.
There was construction work outside our window and there was a lot of noise from the building work as well as foul language from the construction workers.

2026-06-08 via Nuitee
J
James couple gb
9
Fist class excellent
Pros:

The hotel was very well run ,The staff where first class ,the breakfast was excellent.The only thing the bar very exspensive .

Cons:

The bar too exspensive

2026-06-08 via Nuitee
J
Jayne couple gb
10
Very pleasant welcoming stay, excellent breakfast
Pros:

Convenient for everywhere we wanted to go

Cons:

Nothing

2026-06-08 via Nuitee
M
Michael solo_traveller gb
9
Cons:

Nothing

2026-06-08 via Nuitee
K
Kathryn couple gb
8
Excellent location parking great good choices of food particularly lite bite choices Very gd to have
Pros:

Location fine
Food very gd. Cooked brekkie was fresh
Croissants etc were very tired looking
Bananas...depended on quality!!!

Cons:

Croissants fresh fruit poor

2026-06-07 via Nuitee
S
Stevens couple gb
8
Pros:

Perfect central location in Scarborough. Breakfast good

Cons:

Restaurant menu needs to be expanded

2026-06-07 via Nuitee
S
Sparkes couple gb
10
Very pleasant
Pros:

Lovely location great staff

Cons:

Nothing

2026-06-05 via Nuitee
I
Irene couple gb
9
Amazing, looked after at meal times, perfect manners all the time. Friendly, just a perfect hotel
Pros:

Staff were very polite, helpful, constantly busy but happy, always cleaning table and redressing them, the hotel was very clean, overall, I couldn't outside them more.

Cons:

The room we had, only had one chair which meant one of us had to sit on the bed, hard work when your disabled, the shower was too high for me to get into too.

2026-06-05 via Nuitee
D
Dawn extended_group gb
9
Will definitely stay again. The staff were very welcoming, the breakfast was first class! The hotel also had its own pa
Pros:

Central location , very nice breakfasts😀

2026-06-05 via Nuitee
X
xska solo_traveller gb
7
2026-06-05 via Nuitee
A
Anne solo_traveller gb
10
Pros:

Clean professional service and quality of service was excellent. All staff from cleaners to management respectful and courteous.

2026-06-04 via Nuitee
P
Peter couple gb
10
comfortable and quiet
Pros:

everything about location was spot on the breakfast was freshly cooked and the option to request food combination was nice.the room was spacious only problem was due to age air conditioning is not installed a fan was supplied but because of size room was hto even with fan blowing all in a lovely hotel and the bar was not over priced

Cons:

only little gripe was a bottle of spring water was supplied on arrival in room on opening we discovered housekeeping had filled with tap water ,i mentioned to manager in morning but he didn't seem to make much off it not even offering a replacement

2026-06-03 via Nuitee
L
lee couple gb
10
2026-06-01 via Nuitee
G
Geoff couple au
8
Despite our issues with the room we actually enjoyed our stay & would definitely return but in cooler weather.
Pros:

We loved the location of the hotel. Breakfast in the dining room was very good & all the staff we met were exceptional. Comfortable areas to sit & have a drink in the bar area.

Cons:

The 2 nights we stayed it was very warm & our room on the top floor was the hottest we have experienced in a hotel room. It was too hot to sleep in the bed & we slept on top of the covers.
Our room was very small with hardly any room for our suitcases.

2026-06-01 via Nuitee
D
Daniel couple gb
9
2026-05-31 via Nuitee
R
Robert couple gb
10
2026-05-31 via Nuitee
D
David couple gb
8
Pros:

Great location great breakfast
Friendly and helpful staff

2026-05-31 via Nuitee