Dolphin Inn - The Lodge

Hotels
7.3 (1966 reviews)
44 Norfolk Square , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noisy environment
Small rooms
Inadequate sound insulation

Categories

Cleanliness
6.76
Several reviews mention cleanliness positively, but some express issues like a smelly toilet.
Service
8.23
General sentiment indicates satisfactory service, with some guests satisfied with luggage storage.
Location
8.27
Multiple mentions of great location near Paddington station and metro access.
Room Quality
5.72
Reviewers frequently mention small room sizes and noise issues.
Amenities
7.25
Amenities such as a kettle and cleanliness are appreciated, although inadequate sound insulation is mentioned.
Value for Money
7.71
Overall good value noted by guests, especially for short stays.
Food and Beverage
7.26
Breakfast and basic snack facilities received positive feedback, despite some concerns.
Overall Experience
7.23
General positive sentiment with some dissatisfaction regarding sound and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:50

Property Description

Charming Victorian Hotel in Central London

Convenient Location: Dolphin Inn is a stone's throw away from Paddington Station, making it easy to explore the city with multiple transport options at your doorstep.

Cozy Rooms with Essential Amenities: Each room at Dolphin Inn Hotel is equipped with a private bathroom, TV, hairdryer, and a fridge, ensuring a comfortable stay for guests. Complimentary bed linen and basic toiletries add a thoughtful touch to your experience.

Explore London's Attractions: With Hyde Park, Kensington Gardens, and Oxford Street in close proximity, Dolphin Inn - 'The Lodge' is the perfect base for discovering the iconic landmarks and shopping destinations of London.

Book your stay at Dolphin Inn now for a delightful London getaway.

Important information:

Please note that the Dolphin Inn does a pre-authorization for the first night on the day of the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 1966 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 5.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
E
Encarnacion • extended_group • es
9
Pros:

Ubicación

Cons:

No tenía aire acondicionado y hacía mucho calor a pesar de tener un ventilador

2026-07-11 • via Nuitee
E
els • solo_traveller • be
4
Pros:

Locatie

Cons:

Kamers zijn zeer verouderd en ventillator maakt heel veel lawaai.

2026-07-08 • via Nuitee
O
Olejniczak • solo_traveller • pl
7
2026-07-08 • via Nuitee
M
Maria • extended_group • es
7
Pros:

La primera habitación que nos dieron estaba en la planta -1, tuvimos que ir a quejarnos, ya que era imposible dormir allí debido a la calor que hacía y la imposibilidad de abrir las ventanas que daban a un patio de luz,. Al día siguiente, nos pudieron cambiar de habitación y nos dieron una en la planta 1 con la posibilidad de abrir las ventanas y poder ventilar la ventilación para la calor.

Puedes dejar las maletas sin coste alguno.

2026-07-07 • via Nuitee
P
Prenith Thankappan • solo_traveller • nl
8
Value for money!!!
Pros:

The location is very close to the station. Reception is open 24*7, so checking in late was not a problem. Rooms were pretty clean and tidy. For this cost, place was very good.

Cons:

The beds fealt a bit small in size. Guess for a lodge, it might be the standard size.

2026-07-06 • via Nuitee
P
Paweł • solo_traveller • pl
10
2026-07-06 • via Nuitee
Y
YUNG-CHANG • family_with_children • us
1
Awful, hot experience
Pros:

Location was short walk from Paddington station.

Cons:

Room was very hot; no AC, no properly working fans. The only fans provided were small, cheap, plastic fans that did not put out much air. The window could not stay open. When I asked for something to prop it open with, management could only find a 1 foot long plank for me to use. So my family was stuck on a fourth floor sweltering room with only a 1 foot opening of the window. No elevators; We had to lug luggage up four flights of narrow stairs. Sheets were not clean.

2026-07-05 • via Nuitee
M
Mariusz • couple • pl
5
Pros:

+ lokalizacja
+ miła obsługa
+ przechowalnia bagażu

Cons:

- słaby stosunek jakości do ceny
- brak odpowiedzi na zapytania o późne wymeldowanie
- rozjeżdżające łóżka na kółkach

2026-07-05 • via Nuitee
A
Alicja • solo_traveller • pl
8
Pros:

Miły personel, możliwość późnego zalogowania się, możliwość zostawienia bagażu po wylogowaniu i odświeżenia się w toalecie

Cons:

Niewygodny materac ze złamanymi sprężynami, wysoki próg w łazience, okna wychodzące na ścianę

2026-07-04 • via Nuitee
M
Ma Jouza • extended_group • gb
7
2026-07-04 • via Nuitee
S
sara • extended_group • it
8
Pros:

Posizione eccezionale, staff molto disponibile

Cons:

Ho alloggiato in un periodo particolarmente caldo, avrei gradito l’aria condizionata

2026-06-30 • via Nuitee
R
Rianne • extended_group • gb
3
Extremely HOT!!!!
Pros:

Location- Train station minutes away and lots of restaurants/bars within walking distance.

Cons:

Extremely hot to the point of nearly fainting, stayed 2 nights and never slept.
2 desk fans that basically fan hot air.
X1 extra thin pillow per bed ( asked for more but was told they don’t have any)

2026-06-28 • via Nuitee
T
Tanja • family_with_children • de
9
Pros:

Sehr gutes Preis Leistungsverhältnis beim Frühstück.

Cons:

Es war mega heiß in unserem Zimmer.... hatten das bei unserer Buchung nicht bedacht, dass es in London so heiß werden kann.

2026-06-28 • via Nuitee
K
kiani • extended_group • es
8
It was nice and well located but with room for improvement
Pros:

It’s near paddington station and has several bus stops near so it’s well connected, you can get buses to central London, Camden town and nothing hill from there, the access to the accommodation is secure, you can only access with your card

Cons:

The room had no air conditioning, only a small fan and a window, there was a heat wave and we were melting in the room, it was really hard to sleep due to this; the bathroom was also very hot as it had no window, only and extractor

2026-06-28 • via Nuitee
P
Praveen • solo_traveller • kw
5
2026-06-28 • via Nuitee
S
Sabbathmike • solo_traveller • se
7
2026-06-26 • via Nuitee
E
Esther • solo_traveller • es
9
Pros:

La situación era muy buena

2026-06-25 • via Nuitee
E
Ewa • solo_traveller • pl
7
2026-06-21 • via Nuitee
C
Chia-yin • couple • tw
8
Pros:

地點方便

Cons:

沒有
搬行李爬樓梯真的蠻累的
哈哈

2026-06-21 • via Nuitee
I
Inês • extended_group • pt
7
2026-06-19 • via Nuitee