Dolphin Inn - The Lodge

Hotels
7.3 (1945 reviews)
44 Norfolk Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noisy environment
Small rooms
Inadequate sound insulation

Categories

Cleanliness
6.76
Several reviews mention cleanliness positively, but some express issues like a smelly toilet.
Service
8.23
General sentiment indicates satisfactory service, with some guests satisfied with luggage storage.
Location
8.27
Multiple mentions of great location near Paddington station and metro access.
Room Quality
5.72
Reviewers frequently mention small room sizes and noise issues.
Amenities
7.25
Amenities such as a kettle and cleanliness are appreciated, although inadequate sound insulation is mentioned.
Value for Money
7.71
Overall good value noted by guests, especially for short stays.
Food and Beverage
7.26
Breakfast and basic snack facilities received positive feedback, despite some concerns.
Overall Experience
7.23
General positive sentiment with some dissatisfaction regarding sound and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:50

Property Description

Charming Victorian Hotel in Central London

Convenient Location: Dolphin Inn is a stone's throw away from Paddington Station, making it easy to explore the city with multiple transport options at your doorstep.

Cozy Rooms with Essential Amenities: Each room at Dolphin Inn Hotel is equipped with a private bathroom, TV, hairdryer, and a fridge, ensuring a comfortable stay for guests. Complimentary bed linen and basic toiletries add a thoughtful touch to your experience.

Explore London's Attractions: With Hyde Park, Kensington Gardens, and Oxford Street in close proximity, Dolphin Inn - 'The Lodge' is the perfect base for discovering the iconic landmarks and shopping destinations of London.

Book your stay at Dolphin Inn now for a delightful London getaway.

Important information:

Please note that the Dolphin Inn does a pre-authorization for the first night on the day of the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 1945 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 5.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
C
Claudia • family_with_children • pe
7
Buena ubicación y estancia ok
Pros:

Ubicación cercana a algunas atracciones de Londres (palacio de Buckingham, bridge tower)

Cons:

Nos tocó un piso alto (3er piso, y las escaleras me parecían interminables pues no tiene ascensor)
La segunda mañana sonó una alarma contra incendio que nos despertó aunque lo bueno es que minutos después personal del hotel pasó a investigar (todo estaba ok)

2026-06-06 • via Nuitee
V
Venu • extended_group • us
5
2026-06-04 • via Nuitee
W
Weronika • solo_traveller • pl
3
2026-06-04 • via Nuitee
J
JohannesOnTour • solo_traveller • de
9
Great stay
Pros:

The staff was friendly and the location was amazing. The area around Paddington is nice for food places and perfectly connected with lots of underground services. Also the breakfast was nice and the room was clean. Great value for money.

Cons:

The furniture is a bit old. But I think that's part of the hotel's character and I couldn't ask for anything more for the price.

2026-06-03 • via Nuitee
J
João • solo_traveller • pt
6
2026-06-03 • via Nuitee
Z
Zishan • solo_traveller • nl
7
2026-06-03 • via Nuitee
T
Trevor • solo_traveller • gb
7
Pros:

Good location to Paddington tube station. Ideal for cental london

Cons:

Everything was ok. Breakfast was basic, but good selection, only thing hot was scrambled egg and toast

2026-06-01 • via Nuitee
A
Alice • solo_traveller • it
7
Pros:

Comodo, vicino alla stazione buona colazione

Cons:

La piazza è bella ma ci sono persone che dormono sotto le finestre e noi essendo al piano terra sentivamo tutto durante la notte

2026-06-01 • via Nuitee
L
Lara • family_with_children • it
6
Buon rapporto qualità prezzo, non consigliato col caldo
Pros:

Vicinanza alla stazione di Paddington, colazione abbondante, lenzuola pulite e letti comodi

Cons:

Eravamo al quarto piano nelle giornate in cui facevano in media 33/34 gradi e si moriva dal caldo la notte. In dotazione solo un piccolo ventilatore. Tutti i piani sono senza ascensore.

2026-05-29 • via Nuitee
O
O’Connor • solo_traveller • gb
7
Good place to stay
Pros:

Room was.clean staff were helpful

Cons:

The bathroom had a sewage smell.

2026-05-29 • via Nuitee
J
Jonathan • solo_traveller • nz
8
Great value for the location
Pros:

Good value for money and great location

Cons:

Room was very small with no room for luggage/bags, but I knew that on booking

2026-05-29 • via Nuitee
F
Fricke • family_with_children • us
7
Pros:

Incredible location! 4 minute walk to paddington station with tons of neighborhood activities.
Room very small and basic. 2 bunk beds, a fan and small bathroom. Staff friendly.

Cons:

Mattress could stand to be replaced. It was hot! Fan not large enough.

2026-05-28 • via Nuitee
S
Scott • solo_traveller • gb
8
2026-05-28 • via Nuitee
A
András • solo_traveller • hu
9
2026-05-28 • via Nuitee
T
Timothy • couple • gb
5
Convenient, cheap for London, and quiet
Pros:

The location was a 5 minute walk from Paddington Station, with lots of places to eat nearby.

Cons:

We stayed in 36C heatwave and the room was stiflingly hot.

2026-05-28 • via Nuitee
J
Jane • solo_traveller • au
10
Pros:

The location. Great Central location,, very clean

2026-05-28 • via Nuitee
O
Oliver • solo_traveller • de
8
Pros:

Check-in was easy and the room was clean and had enough space for sleeping and the luggage.
Even though the walls are thin, it was quite in the night also from the outside so we could keep the window open.
Food, stores public transport and the Hyde Park are all close by.
Letting the luggage at the reception was helpful after the checkout.

Cons:

The bath was really small.

2026-05-27 • via Nuitee
I
Ines Maria • family_with_children • ar
9
2026-05-25 • via Nuitee
L
Larysa • family_with_children • ua
7
Pros:

Good location - close to the underground, cafes, clean rooms

Cons:

When we checked into the hotel, the lady at the reception told us our room number and that it was on the fourth floor, and that your room wasn't in that building - she didn’t say. We with luggage climbed up the narrow steps to the 4th floor with our suitcases, naturally we didn’t find our room there, then we went down again, approached her, she said - you have to go outside… no any details…and only when I got angry and tired of searching for who knows what and returned to reception a second time and asked to be shown to the building where my room was, she went and showed - my entrance was several entries down after the entrance to another hotel (Rave, I think it's called), and then this hotel continues again. I think it was very rude not to show the correct entrance to my room ☹️

2026-05-25 • via Nuitee
T
Thomas • family_with_children • us
7
Location makes up for the steep stairs.
Pros:

Excellent location close to Paddington Station

Cons:

Had to carry our luggage up 4 flights of stairs, and the final flight was very steep.

2026-05-23 • via Nuitee