The Besavana Phuket - SHA Extra Plus

Hotels
8.9 (1232 reviews)
63/1 Krabi Road , Phuket Town , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location, easy walking access to shops/beaches/cafes
Consistently clean, tidy and well maintained rooms
Very helpful and friendly staff
Great value for money
24-hour pool and pleasant pool area
Spacious, bright rooms in many units
Cons:
Noise from nearby night market or street for some rooms
Some rooms are small or have cramped bathroom layouts
No elevator (issues for higher-floor rooms)
Occasional shower drainage problems and minor leaks
Construction noise reported nearby in some stays
Limited on-site breakfast/food options

Categories

Cleanliness
9.2
Repeatedly described as very clean, tidy and well maintained in multiple reviews (e.g., 'very clean', 'Pulizia', 'tertemiz').
Service
9.3
Staff repeatedly praised as helpful, accommodating and friendly; a few notes about limited reception hours but overall strong service sentiment.
Location
9.1
Consistently noted as excellent/central and walking distance to beaches, shops and cafes; some mentions of nearby night market noise or construction.
Room Quality
8.2
Rooms cited as spacious, bright and comfortable in many reviews but several guests reported small rooms, awkward bathroom layout, shower drainage issues and occasional leaks.
Amenities
8.8
Pool (notably 24-hour) and basic amenities are appreciated; limited on-site F&B/breakfast options were noted but pool and character of building are positives.
Value for Money
9.3
Multiple reviews explicitly call it great/very good value and affordable while delivering clean, well-located rooms.
Food and Beverage
8
Few mentions: no hotel breakfast for some guests and reliance on nearby cafes (discounts offered); overall neutral-to-slightly negative due to limited on-site options.
Overall Experience
9.3
Overall very positive guest sentiment with many recommending the property and stating they would return despite occasional noise or minor room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 18:17

Property Description

Charming Hotel in Old Phuket Town

Convenient Location: Located in Old Phuket Town, The Besavana Phuket is a 3-star hotel with free WiFi. Explore nearby attractions like Thai Hua Museum and Chinpracha House within minutes.

Comfortable Rooms: Each room at The Besavana Phuket features a balcony, air conditioning, and a desk. The private bathroom is equipped with a shower and complimentary toiletries for your convenience.

Relaxing Amenities: Unwind by the year-round outdoor pool offered at the accommodation. Perfect for a refreshing dip after a day of sightseeing.

Experience the charm of Old Phuket Town with a stay at The Besavana Phuket. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

8.9
Based on 1232 reviews
Cleanliness: 9.2
Service: 9.3
Location: 9.1
Room Quality: 8.2
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8
Overall Experience: 9.3
A
andy • couple • gb
5
The balcony was small like the room but the location is perfect, sitting back from the road which minimised the road noi
Pros:

Location

Cons:

No lift

2026-09-05 • via Nuitee
C
claire • family_with_children • de
7
Great little hotel to discover the old town and markets.
Pros:

It’s a simple hotel, don’t expect too much. It was very clean. Staff were friendly enough. The guy who carried the suitcases up and down the stairs deserves a special mention! Fantastic location, which is why we chose this hotel.

Cons:

We enjoyed the pool, but it’s is definitely in need of renovation. 3/4 guests from our group ended up with cuts on the feet/hands.

2026-09-04 • via Nuitee
N
Noa • solo_traveller • il
10
חוויה נעימה ורגועה
Pros:

שירות מצויין הצוות אדיב ונעים מאוד

Cons:

אהבתי הכל

2026-09-04 • via Nuitee
L
liuba • solo_traveller • it
10
2026-09-04 • via Nuitee
S
Stefano • couple • au
10
2026-09-04 • via Nuitee
G
Greenwald • couple • us
3
2026-09-01 • via Nuitee
L
Luc • couple • nl
9
2026-09-01 • via Nuitee
N
Naomy • solo_traveller • es
9
Pros:

Ubicación céntrica

Cons:

No hay ascensor, la piscina cierra muy pronto

2026-08-29 • via Nuitee
L
Laura • couple • es
8
2026-08-28 • via Nuitee
V
valentine • couple • fr
9
Pros:

L’établissement est très bien placé, juste à côté de la rue animé avec restaurants et boutiques mais tout en étant au calme.
J’ai dormi qu’une seule nuit en transit donc je ne peux pas en dire davantage.

Cons:

Rien à signaler

2026-08-27 • via Nuitee
V
Violante • extended_group • pt
10
Muito bom alojamento e funcionários bastante atenciosos!
Pros:

Funcionários excelentes, sempre prontos a ajudar.
O Hotel correspondeu à expectativas, muito cómodo e limpo.
A localização é excelente, mesmo no centro de Banguecoque, mas suficiente e discretamente localizado para que a estadia fosse tranquila e muito agradável.

2026-08-27 • via Nuitee
E
EMRE • solo_traveller • tr
1
The worst hotel management ever.
Pros:

The worst hotel managemenet ever. Stay away from this hotel.

Cons:

The hotel management is entirely uncommunicative, excessively greedy, driven solely by money, and completely indifferent to customer satisfaction. They are rude, disrespectful, and incredibly unreasonable. I have traveled to numerous countries and stayed in dozens of hotels, and I have never encountered a management so uncompromising, apathetic, closed off to communication, and disrespectful.

Do not be fooled by their inflated reviews. Absolutely stay away from this money-grubbing, greedy, and unreasonable management that blatantly ignores its customers and their grievances.

2026-08-26 • via Nuitee
S
Sophie • solo_traveller • gb
9
Pros:

Perfect location in the old town, staff were all helpful and accommodating, would definitely stay here again

2026-08-26 • via Nuitee
J
Jerome • solo_traveller • my
10
2026-08-23 • via Nuitee
S
Sara • couple • es
9
2026-08-23 • via Nuitee
L
Lea • family_with_children • fr
7
2026-08-21 • via Nuitee
M
Mauvra • family_with_children • pk
1
Will not stay here again
Pros:

Location was great ! Everything was walking distance .. easy to find tours .. lots of halal options for food nearby

Cons:

I hurt myself and got blood on their sheets .. which they made me pay in full for 3800 bath !!! Gave confusing reasons for doing so !

2026-08-20 • via Nuitee
M
Manisha • couple • gy
10
2026-08-20 • via Nuitee
C
Craig • couple • th
8
Cute and comfortable.
Pros:

Location.

2026-08-17 • via Nuitee
C
CHIDCHAMAI • solo_traveller • th
8
Pros:

ห้องพักสอาด

2026-08-16 • via Nuitee